Access Guide

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Branch Information

For contact details, opening times, and services available in this branch, please click here to visit the Aspire - Balham branch page on their website (opens in a new tab).

Help and Assistance View
- There is a colleague trained in British Sign Language.
- Colleagues are trained to British Sign Language level 1.
- The alternative formats documents can be provided in include; large print.

About View
- There are no toilet facilities.
Parking and Public Transport View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Britannia Parking.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Balham.
- The nearest underground station is Balham.
- The nearest bus station is Balham New Road.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- The following areas have stepped access: Customer Seating Area and the Meeting Room.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways.
Getting Help and Assistance View
- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.

This entrance is located at the intersection of Balham High Road and Balham Grove Road.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free level access at the entrance.
There is a bell at a height of 106cm.
There is a single manual door.
The door opens away from you.
The door is easy to open.
The width of the opening is 100cm.
The door has a low colour contrast.

There is not step-free access throughout.
The following areas have stepped access: Customer Seating Area and Meeting Room.
The contrast between the walls and floor varies between low and high along circulation routes.
There may be background noise.
Area signage is not provided.
Seating available for customers includes: armchairs and high stools.
Furniture available in this branch includes: coffee tables.
Lighting levels vary due to the use of large glazed walls.
There is 1 meeting room in this branch.
The meeting room does not have step-free access.

The counter is located to the right as you enter.
The distance from the entrance is 3m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 106cm.
There is not a lowered section at the counter.
The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
There is not a hearing assistance system.
There is background noise in this area which varies depending on the time of day.
Lighting levels vary due to the use of large glazed walls.
There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
There is space for an assistance dog to rest in the seating area.
Seating available in this area includes: high stools.