Access Guide
Introduction
- Services / facilities within the building include the conference and events centre.
Opening Times
- Opening times for the venue vary according to bookings/events taking place.
Location
- This venue is situated in the main university campus.
- The nearest National Rail station is Stoke-on-Trent.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
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Venue Car Park
View
- The car park is located in the building courtyard, in front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- Designated parking bays are not clearly marked.
- The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are cobbles.
- The car park surface is cobbled.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
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- The designated space is not marked.
Outside Access (Main Building)
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Entrance
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- This information is for the entrance located to the left side of the courtyard.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm (4ft 11in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is steep.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
Outside Access (Great Hall)
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Entrance
View
- This information is for the entrance located to the left side of the main building.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is/are permanently held open.
- The width of the door opening is 125cm (4ft 1in).
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is/are permanently held open.
- The width of the door opening is 71cm (2ft 4in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Step(s)
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- There is a / are step(s) at this entrance.
- The step(s) is / are located in front of and immediately beyond the entrance.
- There is / are 15+ step(s) to access the entrance.
- There is not tactile paving at the top and bottom of the step(s).
- The step(s) is / are not clearly marked.
- The step(s) is / are medium height (11cm - 17cm).
- The steps do not have handrails.
Reception (Main Building)
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are good.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Music is played throughout the building.
- The lighting levels are varied.
Level Change (Ground Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is permanent.
Eating and Drinking (The TERRACE)
- The following information is for the restaurant/bar.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 6m (6yd 1ft) from the entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a la carte lunch and evening meals.
Level Change (The TERRACE)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located just inside the restaurant entrance.
- There is / are 1 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
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Comments
View
- The Terrace can also be accessed via the ballroom, which provides level access.
Other Floors (Main Building)
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The lighting levels are good.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the Chamber Floor, which includes the Ralph Suite, Walter Room, Harriet Suite, Elizabeth room, Charlottee Augusta Room and the Frances Room.
Other Floors (Great Hall)
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located to the left on entering the main entrance.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The platform lift accesses a small level change.
- The lift is 7m (7yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 116cm x 152cm (3ft 10in x 4ft 12in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 120cm from the floor.
- The lighting level in the lift is medium.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located to the right on entering the main entrance.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 98cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 114cm (3ft 9in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 114cm (3ft 9in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
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Colour Contrast and Lighting
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- There is a low colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Level Change (Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the corridor from reception to the Accessible Toilet.
- The ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 100cm (3ft 3in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left as you enter.
- The female and male toilets are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
- Inside the venue, there is not level access to the baby change facility.
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Comments
View
- There are also standard toilets on the first floor.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the corridor leading to the standard toilets.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Additional Info
- Staff do receive disability awareness / equality training.
- Staff do not receive Deaf Awareness training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
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Comments
View
- There is level access to the Great Hall via the lift in the main building.