Skip to main content

Student Services Centre (Tawney Building)

Keele University, Keele, Staffordshire, ST5 5BG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include the Student Payment Office, Disability & Dyslexia and the Student Services Centre.

Location

  • This venue is situated in the main university campus.
  • The nearest National Rail station is Stoke-on-Trent.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • There is a car park for public use within 200m (approx).
  • The name of the car park is E2.
  • The car park is located opposite the Students' Union Building.
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

Outside Access (Student Services Centre)

  • Entrance View
    • This information is for the entrance located at the front centre of the Tawney Building.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key fob is required for access at this entrance.
    • The height of the card reader/lock is 116cm (3ft 10in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are single (with a locked extension leaf).
    • The width of the door opening is 86cm (2ft 10in).

Outside Access (Student Payment Entrance)

  • This information is for the entrance located to the right of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 86cm (2ft 10in) wide.

Level Change (Student Payment Entrance)

  • There is a ramp or slope to access this service.
  • The ramp/slope does bypass the step(s).
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right of the entrance.
  • There is / are 4 step(s) to the area / service.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.

Counter (Student Payment Office)

  • The counter is 4m (4yd 1ft) from the entrance.
  • There is level access to the counter from the entrance.
  • The height of the counter is 104cm (3ft 5in).
  • The height of the counter is high.
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Other Floors (Student Payment Office)

  • Steps View
    • The floors which are accessible by stairs are LG-G-1.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
  • Other View
    • The services / areas on the floors which are not accessible are staff offices.

Outside Access (Disability and Dyslexia Support)

  • Entrance View
    • This information is for the entrance located at the left side of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are single.
    • The width of the door opening is 89cm (2ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.

Level Change (Disability and Dyslexia Support)

  • There is a ramp/slope to access this area/service.

Reception (Student Services Centre and Disability and Dyslexia Support)

  • The desk/counter is 8m (8yd 2ft) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Other Floors (Student Services Centre)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Other View
    • The services / areas on the floors which are not accessible are Staff Offices.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located on the left hand side as you enter via entrance C.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 256cm x 160cm (8ft 5in x 5ft 3in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 164cm (5ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 120cm (3ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (Student Payment Office)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 1m (3ft 3in) from the Student Payment Office entrance.
    • The accessible toilet is located to the left on entering.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 146cm x 250cm (4ft 9in x 8ft 2in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 120cm (3ft 11in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 117cm (3ft 10in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Standard Toilet(s) (Student Payment Office)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.