You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For a map of the racecourse please click here (new tab).
• There is a member of staff available for help and assistance.
• Staff receive disability awareness/equality training.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include: large print on request and Braille on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The racecourse is located on the A308 between Sunbury-on-Thames and Hampton Court, less than one mile from Junction 1 of the M3 via Junction 12 of the M25. Priority car parking is provided to owners and trainers and those with a Blue Badge and this is accessed via Gate 1 in Park Road.
  • Free parking is available on all of the racedays. The main car park is free at the majority of fixtures, however this excludes all jump fixtures as well as the 31st March, 7th April, 15th August and 8th September. On all of these fixtures there is a £5 charge per car for the main car park.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
• By Train View
  • The nearest Railway Station is Kempton Park Station.
  • Kempton Park Racecourse boasts its own train station on-site – Kempton Park – which is situated 200 yards from the North entrance. Trains run every half an hour direct from London Waterloo with the journey time being just 40 minutes. Please note that trains don't run on Boxing Day but there is a bus service from Turnham Green Underground Station. This station is accessible via tube on this day.
  • For more information on National Rail please click here (opens new tab).

You are on Raceday Parking. Skip to the next section.

Raceday Parking

• For more information about the Raceday Parking please click here (opens in new tab).

You are on Access Point (South Entrance). Skip to the next section.

Access Point (South Entrance)

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• Access Point View
  • This information is for the access point located next to the South Car Park.
  • The access point is clearly signed.
  • There is step-free access to the access point.
  • The access point door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) both ways.
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the access point opening is 100cm.

You are on Turnstile(s) (South Entrance). Skip to the next section.

Turnstile(s) (South Entrance)

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• Turnstile(s) View
  • This information is for the turnstile(s) located next to the South Car Park.
  • The turnstile(s) is/are clearly signed.
  • The turnstiles are all similar.
  • There is step-free access to the turnstile(s) surveyed.
  • The turnstile(s) opening width is 60cm.
  • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
  • The height of the ticket reader(s) is/are 90cm.

You are on Outside Access (North Entrance). Skip to the next section.

Outside Access (North Entrance)

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• Entrance View
  • This information is for the entrance located next to the North Car Park.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 160cm.

You are on Counter (North Entrance). Skip to the next section.

Counter (North Entrance)

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• Counter View
  • The counter is located to the left after entering the North Entrance, between the first and second sets of doors.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is vinyl.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the enclosure. The surface of the majority of the paths is tarmac. There is a grass lawn at the rear of the Parade Ring. There is a statue of Desert Orchid on the lawn. There are tables and chairs on the lawn. There is a bench seating available.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) for public use.
• The nearest accessible toilet(s) is/are located within the Main Grandstand and The Club House.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.
• The nearest standard toilet(s) is/are located within the Main Grandstand and The Club House.

You are on Related Access Guides (Kempton Park Racecourse). Skip to the next section.

Related Access Guides (Kempton Park Racecourse)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Racecourse Office link (new tab) - click here
• Kauto Star Bar link (new tab) - click here
• Betting Shop link (new tab) - click here
• Nigel Clark Suite - Owners and Trainers link (new tab) - click here
• Parade Ring and Winners Enclosure link (new tab) - click here
• Royal Box link (new tab) - click here
• Trackside link (new tab) - click here

You are on Related Access Guides (The Club House). Skip to the next section.

Related Access Guides (The Club House)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• The Club House Suite and Club House Boxes link (new tab) - click here

You are on Related Access Guides (Main Grandstand). Skip to the next section.

Related Access Guides (Main Grandstand)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Main Hall - Food and Bars link (new tab) - click here
• Premier Suite link (new tab) - click here
• Desert Orchid link (new tab) - click here
• Panoramic Restaurant link (new tab) - click here

You are on Related Access Guides (Festival Enclosure). Skip to the next section.

Related Access Guides (Festival Enclosure)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Festival Enlosure link (new tab) - click here
• Festival Enclosure Bar link (new tab) - click here