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Royal Box

Kempton Park Racecourse, Staines Road East, Sunbury-on-Thames, Middlesex, TW16 5AQ

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Access Guide

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Getting Here

  • By Road View
    • The racecourse is located on the A308 between Sunbury-on-Thames and Hampton Court, less than one mile from Junction 1 of the M3 via Junction 12 of the M25. Priority car parking is provided to owners and trainers and those with a Blue Badge and this is accessed via Gate 1 in Park Road.
    • Free parking is available on all of the racedays. The main car park is free at the majority of fixtures, however this excludes all jump fixtures as well as the 31st March, 7th April, 15th August and 8th September. On all of these fixtures there is a £5 charge per car for the main car park.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
  • By Train View
    • The nearest Railway Station is Kempton Park Station.
    • Kempton Park Racecourse boasts its own train station on-site – Kempton Park – which is situated 200 yards from the North entrance. Trains run every half an hour direct from London Waterloo with the journey time being just 40 minutes. Please note that trains don't run on Boxing Day but there is a bus service from Turnham Green Underground Station. This station is accessible via tube on this day.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For a map of the racecourse please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Raceday Parking

Outside Access (Royal Box Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the Main Grandstand.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 160cm.
  • Step(s) View
    • The step(s) is/are located just beyond the entrance.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.

Outside Access (Desert Orchid Suite)

  • Entrance View
    • This information is for the entrance located on the Parade Ring side of the Grandstand.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.

Lift (Desert Orchid Suite)

  • There is a lift for public use.
  • The lift is located is located to your left after the Desert Orchid Suite entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 14m (15yd 11in) from the Desert Orchid Suite entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, Mezzanine, 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 130cm x 140cm (4ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Entrance (Royal Box - Accessible Entrance)

  • Entrance View
    • This information is for the entrance located on the Main Grandstand first floor.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 76cm.
  • Ramp/Slope View
    • The ramp/slope is located just beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are good.

Hospitality (Royal Box)

  • The box is located on the first floor of the Main Grandstand.
  • There is step-free access to this area.
  • There is a/are single, light manual door(s) to access this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • The clear floor space beneath tables in the room(s) ranges between 74cm and 100cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • The Royal Box has large windows overlooking the racecourse.
  • The room can be hired for functions and meetings on non match days.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located within the Premier Suite.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located along the Royal Box corridor.
    • There is stepped access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Comments View
    • There are two clearly marked steps leading to the toilets from the Royal Box.

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