You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • Follow the A255 to Ramsgate, this leads onto the High Street past Ellington Park on your right. Take the first right after Keele House onto South Eastern Road. Follow South Eastern Road for 800 yards and there is the entrance to Aberdeen House car park on the left side of the road.
  • The venue has its own car park with 2 Blue Badge bays.
    Unmarked on-street parking is also available on South Eastern Road, Ellington Road and Duncan Road.
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on Ashburnham Road, approximately 0.3 mile from the venue.
  • For more information on bus route for Ellington Road which runs past Aberdeen House please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Ramsgate.
  • Ramsgate Station is approximately 0.5 mile from the venue.
    There are bus services available outside the station as well as a taxi rank.
  • For more information on Ramsgate Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own parking facilities.

Collapse all Expand all

• Parking View
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 570cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are no parking charges for the car park.
  • Payment signs are not provided.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is not clearly signposted.
  • The surface on the approach to the entrance is tarmac.
  • There is not a road to cross between the car park and the entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach (Car Park to Main Entrance). Skip to the next section.

Approach (Car Park to Main Entrance)

Collapse all Expand all

• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located between the gates and the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 100cm (3ft 3in).

You are on Outside Access (Ceremony Entrance). Skip to the next section.

Outside Access (Ceremony Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the right hand of the main entrance.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 100cm (3ft 3in).
• Comments View
  • This entrance is only used during ceremonies and must be opened from the inside.
  • The doors will be permanently held open during ceremonies.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • There is step-free access throughout the ground floor.
  • There is a slight slope, with handrails on both sides, for access to reception from the ceremony entrance.
  • The width of the ramp/slope is 101cm (3ft 4in).
  • The ramp in level change 1 can be seen in photographs 1 and 2.
  • There is/are 5 clearly marked step(s), with a handrail on the right going up, for access to the first floor kitchen, toilets and offices.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps in level change 2 can be seen in photograph 3.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are varied.
  • There is an events area located in ceremony rooms one and two.
  • Access to other floors/levels is via stairs.
  • Wayfinding signage is not provided.
  • This venue does not play background music in public areas.
  • There is a hearing assistance system in the public areas of the building.
  • The system is a portable loop.
  • The portable loop is available for both ceremony rooms, both interviews rooms and reception.
  • The hearing assistance system is available only on request.

You are on Reception (Main Entrance). Skip to the next section.

Reception (Main Entrance)

Collapse all Expand all

• Reception View
  • The reception point is located immediately to the right as you enter the main entrance.
  • The reception point is approximately 3m (3yd 10in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is a bell to attract attention.
  • There is a hearing assistance system at the reception point.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • The type of flooring in the reception area is carpet.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There are seats with armrests on both sides.
  • There is not sufficient space for a wheelchair user to use the waiting area.

You are on Room(s) (Ground Floor - Interview Room One). Skip to the next section.

Room(s) (Ground Floor - Interview Room One)

Collapse all Expand all

• Access View
  • The room surveyed was Interview Room One.
  • Interview Room One is located to the left of the reception office.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is medium.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 71cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (Ground Floor - Interview Room Two). Skip to the next section.

Room(s) (Ground Floor - Interview Room Two)

Collapse all Expand all

• Access View
  • The room surveyed was Interview Room Two.
  • Interview Room Two is located opposite waiting room one.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is medium.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 70cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) and it is signed.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are low to moderate.

You are on Waiting Room / Area (Ceremony Room One). Skip to the next section.

Waiting Room / Area (Ceremony Room One)

• There is a waiting room / area.
• There is not level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• Seating in this area includes; chairs with armrests and sofas.
• No chairs are permanently fixed.
• The colour contrast between the walls and floor is high.
• Lighting levels are moderate to good.
• The waiting room / area does not have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.

You are on Room(s) (Ceremony Room One). Skip to the next section.

Room(s) (Ceremony Room One)

Collapse all Expand all

• Access View
  • The room surveyed was Ceremony Room One.
  • Ceremony Room One is located to the right after you pass reception.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is medium.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 75cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Waiting Room / Area (Ceremony Room Two). Skip to the next section.

Waiting Room / Area (Ceremony Room Two)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 78cm.
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• Seating in this area includes; chairs with armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The colour contrast between the walls and floor is medium.
• Lighting levels are moderate to good.
• The waiting room / area does not have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.

You are on Room(s) (Ceremony Room Two). Skip to the next section.

Room(s) (Ceremony Room Two)

Collapse all Expand all

• Access View
  • The room surveyed was Ceremony Room Two.
  • Ceremony Room Two is located along the main corridor, to the far right of the venue.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is medium.
  • There is not step-free access into the room(s).
  • There is/are 2 9cm step(s) for access to the room(s) .
  • The step(s) is not/are not clearly marked and has/have handrails on both sides.
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 75cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s).
  • There is a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is medium.
  • The lighting levels are moderate to good.

You are on Accessible Toilet(s) (Ground Floor - Public - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Public - Left Transfer)

• There is an/are accessible toilet(s) for public use.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located on the ground floor, in the main corridor to the right of the ceremony entrance.
  • This accessible toilet is approximately 3m (3yd 10in) from the ceremony entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 94cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • The height of the light switch/pull cord is 67cm from floor level.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 121cm (3ft 12in).
  • The transfer space is obstructed by a waste bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf next to the toilet.
  • The shelf is at a height of 44cm.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 86cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 115cm (3ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is low.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Standard Toilet(s) (Ground Floor - Public). Skip to the next section.

Standard Toilet(s) (Ground Floor - Public)

• Standard toilet facilities are available.

Collapse all Expand all

• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the left of the reception waiting area.
  • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a horizontal grab rail to the left of the seat and vertical one to the right.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.

You are on Other Floors (Main). Skip to the next section.

Other Floors (Main)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located opposite the reception staff office.
• The stairs are approximately 14m from the main entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• The floors which are accessible by stairs are G and 1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on the left going up.
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do not cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

Collapse all Expand all

• Other Information View
  • The area(s) on the floors which are not accessible is/are assorted staff offices, 2 kitchens and 2 standard shared toilets.

You are on Room(s) (First Floor - Additional Register Offices). Skip to the next section.

Room(s) (First Floor - Additional Register Offices)

Collapse all Expand all

• Access View
  • The room surveyed was Registers Office - first floor.
  • Registers Office - first floor is located on the first floor stairwell.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is medium.
  • There is not step-free access into the room(s).
  • There is/are 15+ 17cm step(s) for access to the room(s) .
  • The step(s) is/are clearly marked and has/have a handrail on the left leading in.
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 70cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are low to moderate.