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Aldington Eco Centre

Goldwell Lane, Aldington, Ashford, Kent, TN25 7DS

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Access Guide

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Community Centre

  • Services/facilities provided include; Conference Suites for multiple uses and groups.
  • Services/facilities within the building include All facilities are on the ground floor and include the Staff Kitchen, Staff Office, Accessible Toilet, Standard Toilet, Waters Edge Suite, Breakout Room and Orchard Suite.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue does have its own parking facilities.
  • Parking View
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac and block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 490cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 12m from the main entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • Photographs 1 and 2 show the Blue Badge parking.
    • Photographs 3 and 4 shows the standard parking area.
    • Photograph 5 shows the dropped kerb in front of both Blue Badge parking bays.

Approach (Main Entrance)

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • There is a member of staff available for assistance at this entrance.

Reception (Main Reception)

  • Reception View
    • The reception point is located to the left as you enter.
    • The reception point is approximately 2m (2yd 7in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is carpet and vinyl.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • There is a portable hearing loop that can be delivered to the site from the Ashford branch should the loop be required. Please book in advanced via the venue.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building.
    • There is not a/are not door(s) in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is vinyl.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are varied.
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • This venue does not play background music/sound.
    • There is not a hearing assistance system.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the left as you enter from the main entrance, just after the reception desk and next to the standard female and male toilets.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm.
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 145cm x 205cm (4ft 9in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is not a lateral transfer space.
    • There is a spatula type lever flush.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 84cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 94cm (3ft 1in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the left as you enter from the main entrance, just after the reception desk and next to the accessible toilet.
    • The female toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance.
    • There is step-free access into the female toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the left as you enter from the main entrance, just after the reception desk and next to the accessible toilet.
    • The male toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
    • There is step-free access into the male toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Day Room (Waters Edge Suite)

  • Access View
    • Waters Edge Suite is located on the right as you enter from the main entrance.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are under 75cm for the room(s).
    • The door may be difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is a visual fire alarm beacon in the room(s).
    • Furniture in the day room includes; chairs with armrests on both sides and chairs with no armrests.
    • The clear floor space beneath tables in the room(s) is 70cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the room(s) is vinyl.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are low to moderate.
    • This room can be used for various purposes.
      This room can be opened up into the Orchard Suite next door by opening the partition wall between them.

Room(s) (Breakout Room)

  • Access View
    • The room surveyed was Breakout Room.
    • Breakout Room is located at the rear of the Waters Edge Suite.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is low.
    • The colour contrast between the internal door and wall is low.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are push pad activated.
    • There is a push pad on the left of the right hand door.
    • The door(s) is/are double (with one leaf locked).
    • The door opening width(s) is/are under 75cm for the room(s).
    • The door may be difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) ranges between 45cm and 70cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are some chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is stone.
    • Floor coverings in the room(s) are not even.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are low to moderate.

Day Room (Orchard Suite)

  • Access View
    • Orchard Suite is located on the far right as you enter from the main entrance.
    • There is not wayfinding signage on route to the room(s).
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are under 75cm for the room(s).
    • The door may be difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is a visual fire alarm beacon in the room(s).
    • Furniture in the day room includes; chairs with no armrests and armchairs.
    • The clear floor space beneath tables in the room(s) is 70cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the room(s) is vinyl and stone.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are low to moderate.
    • This room can be opened up into the Waters Edge Suite next door by opening the partition wall between them.