You are on Community Centre. Skip to the next section.

Community Centre

• Services/facilities within the building include a Meet & Greet Desk, Kent Adult Education Counter, Tourist Information Area, Library, Accessible Toilet, Parent and Baby Room, Staff Offices, and Various Meeting Rooms on the Ground Floor.
  A Library, Various Meeting Rooms, Teaching Rooms, Accessible Toilet and Standard Toilets on the First Floor.
  A Café, Ashford Community Service, Meeting Room, Sensory Room, Lambert Room, Staff Kitchen, Changing Place, Accessible Toilets and Standard Toilets on the Second Floor.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The venue is located in the centre of Ashford along Church Road.
    The M20 Junction 9 is approximately 1.5 miles away via the A20, A292, Forge Lane, West Street, Elwick Road and Church Road.
  • The venue has two Blue Badge bays at the rear of the venue that need to be booked in advance.
    There are standard parking bays available outside the front of the venue in Church Road which are pay & display.
    There are four Blue Badge bays outside the front of the venue in Church Road.
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
  • The nearest bus stop is on Elwick Road, approximately 0.1 miles from the venue.
    The services that operate from this stop are the 10X, 113, 123, 515, 518, 666, D and S.
  • For more information on Stagecoach Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Ashford International.
  • Ashford International is approximately 0.3 miles from the venue.
    There are direct train services to London Charing Cross, London Victoria, St Pancras International, Margate, Ramsgate, Eastbourne, Dover Priory and Canterbury West.
  • For more information on Southeastern Railway please click here (opens new tab).
  • For more information on Ashford International Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille, large print, different languages, voice recognition CD and audio.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• The assistance dog toilet or toileting area is located in the park opposite the venue.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include ceiling track hoists.
• To obtain mobility aids please contact a member of staff.

You are on Parking (Blue Badge Holders). Skip to the next section.

Parking (Blue Badge Holders)

• The venue does have its own parking facilities.

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• Parking View
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 365cm x 610cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do need to be booked in advance.
  • Please contact the venue to book a Blue Badge bay in advance.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are no parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is block paving.
  • There is not a road to cross between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 12m from the staff entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Parking (On Street Parking). Skip to the next section.

Parking (On Street Parking)

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• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • There is on street parking available outside the front of the venue in Church Road.
  • There are 4 Blue Badge bays and pay & display standard parking bays.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is block paving.
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Ashford Gateway Plus'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 101cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a member of staff available for assistance at this entrance.
• Comments View
  • The height of the push pad button to exit is 86cm as shown in photograph 5.
  • There is also a revolving door at the main entrance.
  • The height of the button to slow the revolving door down is 84cm as shown in photograph 6.

You are on Approach (Wedding Entrance). Skip to the next section.

Approach (Wedding Entrance)

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• Approach View
  • The surface of the approach is block paving.
  • There is step-free access on the approach.

You are on Outside Access (Wedding Entrance). Skip to the next section.

Outside Access (Wedding Entrance)

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• Entrance View
  • This information is for the entrance located at the front left of the building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 116cm (3ft 10in).
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 113cm.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 80cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located to the right of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.

You are on Inside Access. Skip to the next section.

Inside Access

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• Access and Circulation View
  • There is step-free access throughout the building.
  • There is a/are door(s) in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music/sound.

You are on Reception (Meet & Greet). Skip to the next section.

Reception (Meet & Greet)

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• Reception View
  • The reception point is located ahead from the main entrance.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the reception point.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 13/08/2020.
  • The hearing loop was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is carpet and vinyl.

You are on Counter (Kent Adult Education). Skip to the next section.

Counter (Kent Adult Education)

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• Counter View
  • The counter is located ahead from the main entrance.
  • The counter is approximately 10m (10yd 2ft) from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 13/08/2020.
  • The hearing loop was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided near the counter.
  • The type of flooring in this area is carpet and vinyl.
• Waiting Area and Signage View
  • There is a waiting area close to the counter.
  • Access to the waiting area is unobstructed.
  • There is bench seating only.
  • There is not sufficient space for a wheelchair user to use the waiting area.

You are on Library. Skip to the next section.

Library

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• Library Access and Circulation View
  • The library is located on the ground and first floor.
  • The library is 5m from the main entrance.
  • There is step-free access into the library.
  • There are no doors at this entrance.
  • The type of flooring in the library is carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There are no potential trip hazards within the room.
• Library Services View
  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • There is a self-service book borrow/return machine available.
  • The self-service machine touch screen is at a suitable height for a wheelchair user.
  • There is step-free access within the library.
  • There are reading/study desks available.
  • The majority of the reading/study desk(s) are 69cm in height.
  • There are no height adjustable desks available.
  • There is a mixture of seating with and without armrests.
  • A member of staff is available to provide assistance.
• Computer Area View
  • The library does have a computer area.
  • The computer area is located on the ground and first floor.
  • There is step-free access to the computer area.
  • The majority of the computer desk(s) are 72cm in height.
  • There are some height adjustable desks in this area.
  • The library does have computers with accessible software.
  • Accessible software includes OverDrive and Magnifier.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair, large text keyboard, height adjustable table and large rollerball mouse is / are available.
  • Other computer auxiliary aids include large monitors.
  • There is a mixture of seating with and without armrests in the computer area.

You are on Counter (Library - Ground Floor). Skip to the next section.

Counter (Library - Ground Floor)

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• Counter View
  • The counter is located to the left from the main entrance.
  • The counter is approximately 25m (27yd 1ft) from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 13/08/2020.
  • The hearing loop was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided near the counter.
  • The type of flooring in this area is carpet.

You are on Waiting Room / Area (Ground Floor). Skip to the next section.

Waiting Room / Area (Ground Floor)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is carpet.
• There is some flooring in the waiting room/area which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is room for a wheelchair user to manoeuvre.
• Seating in this area includes; chairs with armrests.
• No chairs are permanently fixed.
• The colour contrast between the walls and floor is high.
• Lighting levels are good.
• The waiting room / area does not have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.

You are on Area(s) (Tourist Information). Skip to the next section.

Area(s) (Tourist Information)

• The facilities/services located to the right from the main entrance include; tourist information and a gift shop.
• There is step-free access throughout the area.
• The type of flooring in the open plan/communal areas is carpet.
• There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is high colour contrast between the walls and floor in all areas.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; chairs with armrests.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is not background music in this area.

You are on Counter (Tourist Information). Skip to the next section.

Counter (Tourist Information)

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• Counter View
  • The counter is located to the right from the main entrance.
  • The counter is approximately 17m (18yd 1ft) from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided near the counter.
  • The type of flooring in this area is carpet.
• Waiting Area and Signage View
  • There is not a waiting area close to the counter.

You are on Room(s) (Room A - Ground Floor). Skip to the next section.

Room(s) (Room A - Ground Floor)

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• Access View
  • The room surveyed was Room A.
  • Room A is located to the right from the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Room(s) (Room B - Ground Floor). Skip to the next section.

Room(s) (Room B - Ground Floor)

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• Access View
  • The room surveyed was Room B.
  • Room B is located to the right from the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s) and it is signed.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 13/08/2020.
  • The hearing loop was working at the time of testing.
  • This room has a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Room(s) (Room C - Ground Floor). Skip to the next section.

Room(s) (Room C - Ground Floor)

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• Access View
  • The room surveyed was Room C.
  • Room C is located to the right from the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s) available on request.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Room(s) (Room D - Ground Floor). Skip to the next section.

Room(s) (Room D - Ground Floor)

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• Access View
  • The room surveyed was Room D.
  • Room D is located to the left from the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s).
  • The hearing assistance system was not tested at the time of the survey.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • This room is used for people testing a stair lift.

You are on Room(s) (Room E - Ground Floor - Health Room). Skip to the next section.

Room(s) (Room E - Ground Floor - Health Room)

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• Access View
  • The room surveyed was Room E.
  • Room E is located to the left from the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s) available on request.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the wash basin is 75cm.
    There is a portable bath with an adjustable seat.
    There is an adjustable bed.

You are on Accessible Toilet(s) (Ground Floor). Skip to the next section.

Accessible Toilet(s) (Ground Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the left from the main entrance.
  • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 172cm x 270cm (5ft 8in x 8ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 104cm (3ft 5in).
  • The transfer space is obstructed by the female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Room(s) (Room F - Ground Floor). Skip to the next section.

Room(s) (Room F - Ground Floor)

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• Access View
  • The room surveyed was Room F.
  • Room F is located to the left from the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s) available on request.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Parent and Baby Room (Ground Floor). Skip to the next section.

Parent and Baby Room (Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located to the left from the main entrance.
• The parent and baby room is approximately 50m from the main entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 84cm (2ft 9in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Other Floors (B). Skip to the next section.

Other Floors (B)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located ahead from the wedding entrance.
• The stairs are approximately 2m from the wedding entrance.
• The stairs are clearly visible from the entrance.
• The floors which are accessible by stairs are G, 1 and 2.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are good.

You are on Other Floors (Centre). Skip to the next section.

Other Floors (Centre)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located ahead from the main entrance.
• The stairs are approximately 9m from the main entrance.
• The stairs are clearly visible from the entrance.
• The floors which are accessible by stairs are G, 1 and 2.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead from the main entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 15m (16yd 1ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 & 2.
• There are manual, heavy, double doors to access the lift lobby on the ground floor, on the first floor and on the second floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 143cm x 152cm (4ft 8in x 4ft 12in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • There is a second lift on the left hand side of the building but it was out service at the time of the survey.

You are on Waiting Room / Area (Registration Waiting Area - First Floor). Skip to the next section.

Waiting Room / Area (Registration Waiting Area - First Floor)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• Seating in this area includes; chairs with no armrests.
• No chairs are permanently fixed.
• The colour contrast between the walls and floor is high.
• Lighting levels are good.
• The waiting room / area does not have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.

You are on Room(s) (Room G - First Floor). Skip to the next section.

Room(s) (Room G - First Floor)

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• Access View
  • The room surveyed was Room G.
  • Room G is located on the first floor, to the left as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s) and it is signed.
  • The hearing assistance system was not tested at the time of the survey.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Room(s) (Room H - First Floor). Skip to the next section.

Room(s) (Room H - First Floor)

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• Access View
  • The room surveyed was Room H.
  • Room H is located on the first floor, to the right as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s) available on request.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Counter (Library - First Floor). Skip to the next section.

Counter (Library - First Floor)

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• Counter View
  • The counter is located on the first floor, to the left as you exit the lift.
  • The counter is approximately 7m (7yd 1ft) from the lift.
  • Clear signage for the counter is not visible from the lift.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 13/08/2020.
  • The hearing loop was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided near the counter.
  • The type of flooring in this area is carpet.

You are on Room(s) (Room 2 - First Floor). Skip to the next section.

Room(s) (Room 2 - First Floor)

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• Access View
  • The room surveyed was Room 2.
  • Room 2 is located on the first floor, to the right as you exit the lift.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • The height of the speaker's desk/table is 69cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a projector screen.
  • There is a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 116cm.

You are on Accessible Toilet(s) (First Floor). Skip to the next section.

Accessible Toilet(s) (First Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the first floor, to the right as you exit the lift.
  • This accessible toilet is approximately 11m (12yd 1in) from the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The door has a horizontal grab rail.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 91cm (2ft 12in).
  • The transfer space is obstructed by the female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) and female sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is push.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor, to the right as you exit the lift.
  • The female and male toilets are approximately 14m (15yd 11in) from the lift.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal in the male toilet(s).
  • The height of the lowered urinal is 50cm.
  • There are no vertical wall-mounted grab rails at the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal and vertical grab rails on both sides of the seat.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Room(s) (The Skills Plus Room - First Floor). Skip to the next section.

Room(s) (The Skills Plus Room - First Floor)

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• Access View
  • The room surveyed was The Skills Plus Room.
  • The Skills Plus Room is located on the first floor, to the right as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • The height of the speaker's desk/table is 69cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 117cm.

You are on Waiting Room / Area (First Floor - Rooms 3 & 4). Skip to the next section.

Waiting Room / Area (First Floor - Rooms 3 & 4)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• Seating in this area includes; chairs with no armrests.
• No chairs are permanently fixed.
• The colour contrast between the walls and floor is high.
• Lighting levels are good.
• The waiting room / area does not have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.

You are on Room(s) (Room 3 - First Floor). Skip to the next section.

Room(s) (Room 3 - First Floor)

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• Access View
  • The room surveyed was Room 3.
  • Room 3 is located on the first floor, to the right as you exit the lift.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • The height of the speaker's desk/table is 72cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 115cm.

You are on Room(s) (Room 4 - First Floor - IT Suite). Skip to the next section.

Room(s) (Room 4 - First Floor - IT Suite)

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• Access View
  • The room surveyed was Room 4.
  • Room 4 is located on the first floor, to the right as you exit the lift.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • The height of the speaker's desk/table is 69cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a projector screen and a whiteboard.
  • There is a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 116cm.

You are on Room(s) (Rooms 5 & 6 - First Floor - Art Room). Skip to the next section.

Room(s) (Rooms 5 & 6 - First Floor - Art Room)

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• Access View
  • The room surveyed was Rooms 5 & 6.
  • Rooms 5 & 6 is located on the first floor, to the right as you exit the lift.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • The height of the speaker's desk/table is 72cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a projector screen.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the wash basin is 90cm.
    The height of the exit button is 117cm.

You are on Room(s) (Room 7 - First Floor). Skip to the next section.

Room(s) (Room 7 - First Floor)

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• Access View
  • The room surveyed was Room 7.
  • Room 7 is located on the first floor, to the right as you exit the lift.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 72cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 117cm.

You are on Room(s) (Room 8 - First Floor). Skip to the next section.

Room(s) (Room 8 - First Floor)

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• Access View
  • The room surveyed was Room 8.
  • Room 8 is located on the first floor, to the right as you exit the lift.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • The height of the speaker's desk/table is 73cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 117cm.

You are on Room(s) (Room 9 - First Floor - Fitness Room). Skip to the next section.

Room(s) (Room 9 - First Floor - Fitness Room)

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• Access View
  • The room surveyed was Room 9.
  • Room 9 is located on the first floor, to the right as you exit the lift.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • There is a hearing assistance system for the room(s) available on request.
  • This room has a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is laminate.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 116cm.

You are on Changing Places (Second Floor). Skip to the next section.

Changing Places (Second Floor)

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• Location and Access View
  • The facility is located on the second floor, to the left as you exit the lift.
  • The facility is approximately 2m (2yd 7in) from the lift.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The door does not have a horizontal grab rail.
  • The width of the door is 106cm (3ft 6in).
  • The dimensions of the facility are 305cm x 370cm .
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 87cm (2ft 10in).
  • The transfer space on the left as you face the toilet is 110cm (3ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet the vertical grab rail is on the right.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a push button flush.
  • There is not a toilet roll holder.
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 194cm (6ft 4in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 115cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 166cm.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 128cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are pedal bin and general waste (with no lid) disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is a coat hook.
  • The height of the coat hook is 167cm from the floor.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Entrance (Ashford Community Service). Skip to the next section.

Entrance (Ashford Community Service)

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• Entrance View
  • This information is for the entrance located on the second floor, to the left as you exit the lift.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 140cm (4ft 7in).
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 110cm.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the door opening is 103cm.
• Comments View
  • The height of the exit button is 115cm.

You are on Room(s) (Room 10 - Second Floor). Skip to the next section.

Room(s) (Room 10 - Second Floor)

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• Access View
  • The room surveyed was Room 10.
  • Room 10 is located on the second floor, to the left as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is a hearing assistance system for the room(s) available on request.
  • There is a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • There is an alternative door to access this room from the lift lobby / changing places as shown in photograph 8.
    The door is single, heavy and opens towards you (pull).
    The width of the door is 105cm.
    The height of the exit button is 112cm.
    The height of the wash basin is 80cm.
    There is a partition that connects to Room 11 as shown in photograph 9.

You are on Room(s) (Room 11 - Second Floor). Skip to the next section.

Room(s) (Room 11 - Second Floor)

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• Access View
  • The room surveyed was Room 11.
  • Room 11 is located on the second floor, to the left as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 70cm.
  • The speaker's desk/table is not height adjustable.
  • There is a hearing assistance system for the room(s) available on request.
  • There is a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • There is a partition that connects to Room 10 as shown in photograph 5.

You are on Room(s) (Room 12 - Second Floor). Skip to the next section.

Room(s) (Room 12 - Second Floor)

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• Access View
  • The room surveyed was Room 12.
  • Room 12 is located on the second floor, to the left as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is a hearing assistance system for the room(s) available on request.
  • There is a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the kitchen top is 91cm.
    Part of the kitchen top is adjustable.

You are on Waiting Room / Area (Room J - Second Floor). Skip to the next section.

Waiting Room / Area (Room J - Second Floor)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is carpet.
• There is some flooring in the waiting room/area which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is room for a wheelchair user to manoeuvre.
• Seating in this area includes; chairs with armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The clear floor space beneath tables is 39cm.
• The colour contrast between the walls and floor is high.
• Lighting levels are good.
• The waiting room / area does not have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.

You are on Room(s) (Room J - Second Floor). Skip to the next section.

Room(s) (Room J - Second Floor)

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• Access View
  • The room surveyed was Room J.
  • Room J is located on the second floor, to the right as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • There is a hearing assistance system for the room(s) available on request.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 114cm.

You are on Accessible Toilet(s) (Second Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Second Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the second floor, to the right as you exit the lift.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 147cm x 220cm (4ft 10in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • The transfer space is obstructed by the female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 139cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Standard Toilet(s) (Second Floor). Skip to the next section.

Standard Toilet(s) (Second Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the second floor, to the right as you exit the lift.
  • The female and male toilets are approximately 13m (14yd 8in) from the lift.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal in the male toilet(s).
  • The height of the lowered urinal is 50cm.
  • There are no vertical wall-mounted grab rails at the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal and vertical grab rails on both sides of the seat.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Sensory Room (Austin Room - Second Floor). Skip to the next section.

Sensory Room (Austin Room - Second Floor)

• The sensory room is located on the second floor, to the right as you exit the lift.
• There is step free access into the sensory room.
• The width of the door opening is 83cm.
• The room does have an unobstructed minimum turning space of 150cm x 150cm.
• The door opens automatically away from you.
  There is sensory lighting, padded seating, a patterned carpet floor and mirrors within the room.
  The height of the exit button is 115cm.

You are on Room(s) (Lambert Room - Second Floor). Skip to the next section.

Room(s) (Lambert Room - Second Floor)

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• Access View
  • The room surveyed was Lambert Room.
  • Lambert Room is located on the second floor, to the right as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) automatically (away from you).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are double (with one leaf locked).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is a hearing assistance system for the room(s) available on request.
  • There is a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 40cm and 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the exit button is 113cm.
    There is an overhead hoist that covers the left hand side of the room as shown in photograph 8.

You are on Accessible Toilet(s) (Second Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Second Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the second floor, to the right as you exit the lift.
  • This accessible toilet is approximately 24m (26yd 9in) from the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 147cm x 217cm (4ft 10in x 7ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 76cm (2ft 6in).
  • The transfer space is obstructed by the female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.
• Comments View
  • A keycode is required to access this toilet.