You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the M20 take junction 6, then follow directions for Aylesford and Forstal Road. Once on Forstal Road on the right will be Beddow Way which leads to the highway offices.
  • The venue has its own car park available for staff and visitors.
  • For more information on traffic information please click here (opens new tab).
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on Forstal Road and is served by the 155 bus service.
    This stop is approximately 0.5 miles away (11 minute walk).
  • For more information on bus stop in Forstal Road please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Aylesford.
  • Aylesford Train Station is approximately 1.6 miles away (32 minute walk).
  • For more information on timetables please click here (opens new tab).
  • For more information on Aylesford Station please click here (opens new tab).

You are on Access Point (Car Park). Skip to the next section.

Access Point (Car Park)

• This information is for the access point located at the front of the site, off St Michaels Close.
• There is an information board/map at this access point.
• There is step-free access at this access point.

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• Access Point View
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
• Comments View
  • Photographs 4, 5 and 6 show the crossing leading from the access point to the main entrance.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own parking facilities.

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• Parking View
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 300cm (9ft 10in).
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Some of the Blue Badge bays are allocated for members of staff.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are no parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 10m from the main entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • Photographs 7, 8 and 9 show the electric charge points available located next to the Blue Badge bays.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front right of the building.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 100cm (3ft 3in).
  • There is an intercom.
  • The height of the intercom is 100cm (3ft 3in).
  • A key card is required for access at this entrance.
  • The height of the key card reader is 90cm.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right after you enter through the second set of main entrance doors.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is carpet.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is obstructed.
  • The seats do not have armrests.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is carpet.
  • There is high colour contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
  • Wayfinding signage is not provided.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • There are 2 quiet rooms located on the second floor.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Offices. Skip to the next section.

Offices

• Services/facilities available include; open plan office space(s), meeting room(s), kitchen(s), breakout area(s) and shower facilities.
• Services/facilities within the building include Ground Floor - medical room, kitchen, accessible toilet, standard toilets and showers.
  First Floor - staff office, kitchen, accessible and standard toilets.
  Second Floor - quiet rooms, kitchen, accessible and standard toilets.

You are on Area(s) (Ground Floor - Landscaping). Skip to the next section.

Area(s) (Ground Floor - Landscaping)

• The facilities/services located on the ground floor include; a kitchen, vending machine, accessible toilet, standard toilets and showers.
• There is step-free access throughout the area.
• There are doors in lobby areas/corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet.
• The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; some desks, photocopier(s), water dispenser(s), printer(s), breakout areas, storage areas and offices.
• The type of flooring in the open plan/communal areas is carpet.
• There is high colour contrast between the walls and floor in all areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with armrests, adjustable chairs with wheels and armrests, adjustable chairs with wheels but no armrests and chairs with wheels and armrests.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is not consistent throughout the floor/area.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There are no communal refreshment areas.
• Breakout Area(s) View
  • There is a clear unobstructed route to the breakout area(s).
  • Vending machines are available.
  • The vending machine controls range from 80cm to 160cm.
  • A cash machine is not available.

You are on Room(s) (Ground Floor - Medical Room). Skip to the next section.

Room(s) (Ground Floor - Medical Room)

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• Access View
  • The room surveyed was the Medical Room.
  • Medical Room is located on the ground floor, through the access corridor to the right of reception.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Kitchen (Ground Floor). Skip to the next section.

Kitchen (Ground Floor)

• The kitchen is located to the right just past reception.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 87cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 85cm (2ft 9in).
• There is not a dual height refreshment counter.
• There is a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is vinyl.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are good.

You are on Washroom (Ground Floor - Accessible Toilet - Left Transfer). Skip to the next section.

Washroom (Ground Floor - Accessible Toilet - Left Transfer)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the building.
  • There is/are also 2 washroom(s) which has/have a shower, a toilet and a wash basin.
  • The washroom surveyed is located in the ground floor access corridor, to the right of reception.
  • The washroom surveyed is approximately 40m from the main entrance.
  • There is step free access to the washroom surveyed once inside the service.
  • This washroom is shared.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 90cm (2ft 11in).
  • The dimensions of the washroom are 240cm x 250cm.
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 72cm .
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The height of the towel dispenser is 80cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The cistern is close coupled and can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 150cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 90cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The colour contrast between the internal washroom door and wall is high.
  • The colour contrast between the dropdown rail(s) and wall is high.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The toilet seat colour contrast is low.
  • The colour contrast between the shower wall-mounted grab rails and wall is high.
  • The colour contrast between the washroom floor and walls is medium.
  • Lighting levels are bright.

You are on Washroom (Ground Floor - Standard Female Toilet). Skip to the next section.

Washroom (Ground Floor - Standard Female Toilet)

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• Washroom Details View
  • The washroom surveyed has a shower, a wash basin and a toilet.
  • There is/are 2 washroom(s) of this type in the building.
  • The washroom surveyed is located in the ground floor access corridor, to the right of reception.
  • The washroom surveyed is approximately 40m from the main entrance.
  • There is step free access to the washroom surveyed once inside the service.
  • This washroom is female.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) does not/do not have a lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 80cm (2ft 7in).
  • The dimensions of the washroom are 230cm x 420cm.
  • There is not an emergency pull cord alarm.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 90cm .
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap
  • There is a soap dispenser.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 110cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a flush, however it is not on the transfer side.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are wall-mounted grab rails available for the shower.
  • The shower tray is accessed via a shallow step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The colour contrast between the internal washroom door and wall is high.
  • The toilet seat colour contrast is low.
  • The colour contrast between the shower wall-mounted grab rails and wall is high.
  • The colour contrast between the washroom floor and walls is high.
  • Lighting levels are medium.

You are on Washroom (Ground Floor - Standard Male Toilet). Skip to the next section.

Washroom (Ground Floor - Standard Male Toilet)

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• Washroom Details View
  • The washroom surveyed has a shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the building.
  • The washroom surveyed is located in the ground floor access corridor, to the right of reception.
  • The washroom surveyed is approximately 35m from the main entrance.
  • There is step free access to the washroom surveyed once inside the service.
  • This washroom is male.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) does not/do not have a lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 80cm (2ft 7in).
  • The dimensions of the washroom are 230cm x 400cm.
  • There is not an emergency pull cord alarm.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap
  • There is a soap dispenser.
  • There is a towel dispenser.
  • The height of the towel dispenser is 100cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The cistern is close coupled and can act as a back rest.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are wall-mounted grab rails available for the shower.
  • The shower tray is accessed via a shallow step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The colour contrast between the internal washroom door and wall is high.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The toilet seat colour contrast is low.
  • The colour contrast between the shower wall-mounted grab rails and wall is high.
  • The colour contrast between the washroom floor and walls is high.
  • Lighting levels are medium.

You are on Other Floors (South End - Up Only). Skip to the next section.

Other Floors (South End - Up Only)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located at the south end of the building, opposite reception.
• The stairs are approximately 20m from the main entrance.
• The stairs are clearly visible from the entrance.
• There are manual, heavy, single doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are G, 1 and 2.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 17cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do not cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are good.

You are on Other Floors (North End - Down Only). Skip to the next section.

Other Floors (North End - Down Only)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located at the north end of the building.
• The stairs are approximately 220m from the main entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• There are manual, heavy, single doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are G, 1 and 2.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 17cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are good.

You are on Lift (Platform). Skip to the next section.

Lift (Platform)

• There is a lift for public use.
• The lift is located next to the south end set of stairs.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• There are manual, heavy, single doors to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Area(s) (First Floor - Traffic Management Team / Streetworks). Skip to the next section.

Area(s) (First Floor - Traffic Management Team / Streetworks)

• The facilities/services located on the first floor include; staff office, kitchen, accessible and standard toilets.
• There is step-free access throughout the area.
• There are doors in lobby areas/corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet.
• Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; some desks, photocopier(s), some corridors and offices.
• The type of flooring in the open plan/communal areas is carpet.
• There is low colour contrast between the walls and floor in all open plan areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels but no armrests and adjustable chairs with wheels and armrests.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There are no communal refreshment areas.

You are on Kitchen (First Floor). Skip to the next section.

Kitchen (First Floor)

• The kitchen is located on the first floor, at the north end of the building.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door is easy to open.
• The width of the door opening is 80cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is vinyl.
• All tables are permanently fixed.
• The standard height for tables is 100cm.
• Vending machines are not available.
• Takeaway cups are available.
• Drinking straws are not available.
• Lighting levels are good.

You are on Accessible Toilet(s) (First Floor - Right-Hand Transfer). Skip to the next section.

Accessible Toilet(s) (First Floor - Right-Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the first floor, at the north end of the building.
  • This accessible toilet is approximately 170m (185yd 2ft) from the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 80cm.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 160cm x 240cm (5ft 3in x 7ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 95cm (3ft 1in).
  • The transfer space is obstructed by a general domestic waste bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 115cm (3ft 9in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 80cm (2ft 7in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is medium.
  • The lighting levels are good.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor, to the north end of the building.
  • The female and male toilets are approximately 150m (164yd 2in) from the lift.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal and vertical grab rails on both sides of the seat.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Area(s) (Second Floor - Public Transport / Highway Inspectors). Skip to the next section.

Area(s) (Second Floor - Public Transport / Highway Inspectors)

• The facilities/services located on the second floor include; quiet rooms, kitchen, accessible and standard toilets.
• There is step-free access throughout the area.
• There are doors in lobby areas/corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet.
• Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; some desks, photocopier(s) and some corridors.
• The type of flooring in the open plan/communal areas is carpet.
• There is low colour contrast between the walls and floor in all open plan areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There are no communal refreshment areas.

You are on Room(s) (Second Floor - Quiet Rooms). Skip to the next section.

Room(s) (Second Floor - Quiet Rooms)

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• Access View
  • The room surveyed was Quiet Room 1.
  • Quiet Room 1 is located on the second floor, at the north end of the building.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Kitchen (Second Floor). Skip to the next section.

Kitchen (Second Floor)

• The kitchen is located on the second floor, to the north end of the building.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door is easy to open.
• The width of the door opening is 80cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is vinyl.
• All tables are permanently fixed.
• The standard height for tables is 100cm.
• Vending machines are not available.
• Takeaway cups are available.
• Drinking straws are not available.
• Lighting levels are good.

You are on Accessible Toilet(s) (Second Floor - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Second Floor - Right Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the second floor, at the north end of the building .
  • This accessible toilet is approximately 160m (174yd 2ft) from the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 160cm x 240cm (5ft 3in x 7ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • The transfer space is obstructed by the sanitary and general domestic waste bins.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 80cm (2ft 7in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is medium.
  • The lighting levels are good.

You are on Standard Toilet(s) (Second Floor). Skip to the next section.

Standard Toilet(s) (Second Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the second floor, at the north end of the building.
  • The female and male toilets are approximately 170m (185yd 2ft) from the lift.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal and vertical grab rails on both sides of the seat.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.