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Broadstairs Library

The Broadway, Broadstairs, Kent, CT10 2BS

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.

Parking (On-Street Parking)

  • The venue does not have its own parking facilities.
  • Comments View
    • Blue Badge parking is available on The Broadway. There is space for approximately 2 cars.
    • Standard on-street parking is available on The Broadway, free for 1 hour.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • This entrance sign says 'Library'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 95cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Getting Around

  • Access View
    • There is step-free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in corridors/walkways is carpet and vinyl.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in all areas.
    • There is a mixture of seating with and without armrests at regular intervals.
    • The lighting levels are good.
    • There is a play/activity area located in the children's library section.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Reception

  • Reception View
    • The reception point is located in the centre of the library, on the left.
    • The reception point is approximately 8m (8yd 2ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the reception point.
    • There is a touch screen.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is vinyl.

Library

  • Library Access and Circulation View
    • There is step-free access into the library.
    • The type of flooring in the library is vinyl.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There are potential trip hazards within the room.
  • Library Services View
    • This library does not have a regular supply of books in Braille.
    • This library does have a regular supply of books in large print.
    • This library does have a regular supply of books in audio format.
    • There is an ordering service.
    • There is a self-service book borrow/return machine available.
    • The self-service machine touch screen is at a suitable height for a wheelchair user.
    • There is step-free access within the library.
    • There are reading/study desks available.
    • There is a mixture of seating with and without armrests.
    • A member of staff is available to provide assistance.
  • Computer Area View
    • The library does have a computer area.
    • There is step-free access to the computer area.
    • There is a height adjustable desk in this area.
    • The library does have computers with accessible software.
    • The library computers have JAWS and Boardmarker accessible software.
    • Auxiliary aids are available for computer users.
    • A height adjustable chair, height adjustable table, large text keyboard and large rollerball mouse is / are available.
    • There is a mixture of seating with and without armrests in the computer area.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the rear left of the library, next to the toilets.
  • The parent and baby room is approximately 25m from the main entrance.
  • There is step-free access into the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 84cm (2ft 9in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 80cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is a flashing fire alarm beacon within the room.
  • The lighting levels are good.

Accessible Toilet(s) (Ground Floor - Right Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the ground floor, to the rear left of the library.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 94cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 155cm x 219cm (5ft 1in x 7ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 84cm (2ft 9in).
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 130cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is low.
    • The contrast between the walls and floor is high.
    • The lighting levels are adjustable.

Standard Toilet(s) (Ground Floor - Public)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the ground floor, to the rear right of the library.
    • The shared toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
    • There is step-free access into the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever twist.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are low to moderate.
    • There is a/are similar standard toilet(s) available.
  • Comments View
    • There are 2 identical toilets next to each other.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter the library.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 96cm x 150cm (3ft 2in x 4ft 11in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right as you enter the library.
  • The stairs are approximately 15m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

Accessible Toilet(s) (First Floor - Left Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the first floor, to the rear right of the venue.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 180cm x 225cm (5ft 11in x 7ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm (2ft 7in).
    • The transfer space is obstructed by a waste bin and radiator.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.