You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 16:00.
• Sunday Closed.

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • From the M25 west/eastbound, take the Princes Road interchange and follow the signs for Dartford.
    Continue to follow the signs for the town centre and the library will be found on the left hand side when you get to Market Street.
  • The venue does not have its own car park.
    There is some limited free on-street Blue Badge parking located in Market Street.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The nearest bus stop is Holy Trinity Church (Stop K).
    The services from this stop are the 3, 34, 414, 414A, 423, 429, 477, 497, Dart 1 and Dart 2.
  • For more information on Dartford bus times please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Dartford Station.
  • Dartford Station is approximately 0.4-0.5 miles away.
    There are direct train services to London Victoria, London Charing Cross, Gravesend, Luton, and Rainham.
  • For more information on Southeastern Railway please click here (opens new tab).
  • For more information on Dartford Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own parking facilities.

Collapse all Expand all

• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • There is a strip of parking for Blue Badge holders available in Market Street.
  • Parking is free for 3 hours, with no return within 3 hours.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

Collapse all Expand all

• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • There is a slope with a very easy incline.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a member of staff available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located to the left of the main entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located to the right of the main entrance.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) does/do not have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Reception. Skip to the next section.

Reception

Collapse all Expand all

• Reception View
  • The reception point is located to the right as you enter the library.
  • The reception point is approximately 12m (13yd 4in) from the main entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 78cm.
  • There is not sufficient space to write or sign documents on the lowered section of the counter.
  • There is not a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the reception point.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 27/10/2020.
  • The hearing loop was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • The type of flooring in the reception area is carpet, tiles, wood and laminate.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Inside Access. Skip to the next section.

Inside Access

Collapse all Expand all

• Access and Circulation View
  • There is step-free access throughout the majority of the building.
  • There is a/are door(s) in corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is carpet, wood and laminate.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are low.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music/sound.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The portable hearing loop system was located on the reception desk at the time of the survey.
• Audio View
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 27/10/2020.
  • The hearing loop was working at the time of testing.

You are on Library. Skip to the next section.

Library

Collapse all Expand all

• Library Access and Circulation View
  • The library is located beyond the entrance.
  • The library is 8m from the main entrance.
  • There is step-free access into the library.
  • The type of flooring in the library is carpet, tiles and wood.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There are no potential trip hazards within the room.
• Library Services View
  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • There is a self-service book borrow/return machine available.
  • The self-service machine touch screen is at a suitable height for a wheelchair user.
  • There is step-free access within the library.
  • There are reading/study desks available.
  • The majority of the reading/study desk(s) are 74cm in height.
  • There are some height adjustable desks available.
  • There is a mixture of seating with and without armrests.
  • A member of staff is available to provide assistance.
• Computer Area View
  • The library does have a computer area.
  • The computer area is located to the left as you enter the main entrance.
  • There is step-free access to the computer area.
  • The majority of the computer desk(s) are 76cm in height.
  • There are no height adjustable desks in this area.
  • The library does not have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard and height adjustable chair is / are available.
  • There is a mixture of seating with and without armrests in the computer area.

You are on Level Change (Peter Blake Gallery). Skip to the next section.

Level Change (Peter Blake Gallery)

Collapse all Expand all

• Step(s) View
  • There is a/are step(s) located to the right after the entrance to the gallery.
  • The step(s) is/are used to access the main gallery area and kitchen.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

You are on Lift (Peter Blake Gallery). Skip to the next section.

Lift (Peter Blake Gallery)

• There is a lift for public use.
• The lift is located immediately after the entrance to the gallery.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 20m (21yd 2ft) from the main entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is low.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 100cm x 120cm (3ft 3in x 3ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Kitchen (Private Groups - Peter Blake Gallery). Skip to the next section.

Kitchen (Private Groups - Peter Blake Gallery)

• The kitchen is located on the left hand side within the Peter Blake Gallery.
• There is step-free access, via lift, to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 80cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is a work surface with a clear knee recess.
• There is a height adjustable work surface.
• The type of flooring in this area is carpet.
• There are chairs with armrests and chairs without armrests within the kitchen.
• Tables are not permanently fixed.
• Chairs are not permanently fixed.
• The standard height for tables is 75cm.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are good.

Collapse all Expand all

• Comments View
  • This kitchen is used by private groups and is not available to library visitors.

You are on Changing Places. Skip to the next section.

Changing Places

Collapse all Expand all

• Location and Access View
  • The facility is located to the rear right of the venue.
  • The facility is approximately 30m (32yd 2ft) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 100cm (3ft 3in).
  • The dimensions of the facility are 290cm x 500cm .
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
  • The transfer space on the left as you face the toilet is 390cm (12ft 10in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 95cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 200cm (6ft 7in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is high.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 95cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 110cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 95cm.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 85cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are general domestic waste, female sanitary and non-infectious waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is a coat hook.
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) for public use.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the rear right of the venue.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 190cm x 220cm (6ft 3in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 140cm (4ft 7in).
  • The transfer space is obstructed by a non-infectious waste bin and sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste, non-infectious waste and female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 94cm (3ft 1in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is low.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

Collapse all Expand all

• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the rear right of the venue.
  • The shared toilet(s) is/are approximately 28m (30yd 1ft) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 74cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are good.

You are on Room(s) (Registry Office). Skip to the next section.

Room(s) (Registry Office)

Collapse all Expand all

• Access View
  • The room surveyed was Registry Office.
  • The Registry Office is located to the right of the reception desk.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 78cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are not even.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Area(s) (Archive and Storage Area - Second Floor). Skip to the next section.

Area(s) (Archive and Storage Area - Second Floor)

• The facilities/services located on the second floor include; the archive and storage area.
• There is step-free access throughout the second floor.
• There are doors in lobby areas/corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet and wood.
• The main walkway(s)/aisle(s) in the open plan office(s) are not wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; work surfaces, some corridors and storage areas.
• There is high colour contrast between the walls and floor in the majority of areas.
• Access to other floors/levels is via stairs.
• There are no height adjustable desks in this area.
• There are not desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; chairs with no armrests.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.