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Manor Park Country Park

St Leonards Street, West Malling, Kent, ME17 6PW

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue does have its own parking facilities.
  • Parking View
    • The car park is located off St. Leonards Street.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 200cm (6ft 7in).
    • The car park does not have a barrier control system.
    • The car park surface is a shared surface.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There is also an overflow car park for visitors.
    • The overflow car park is located to the right of the main car park.
  • Paying View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located throughout the car park and close to the Blue Badge parking bays.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is cobbled and loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 5m from the car park / café access point.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Access Point (Car Park / Café (St Leonard's Street))

  • This information is for the access point located at the left side of the car park.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.

Access Point (Water Lane)

  • This information is for the access point located on Water Lane.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • Access Point View
    • There is a kissing gate at this access point.
    • The gate is difficult to open.
    • The gate has a sliding bolt lock.
    • The width of the gap is 120cm.
  • Ramp/Slope View
    • There is a slope with a very easy incline.

Access Point (Windmill Lane)

  • This information is for the access point located on the corner of Windmill Lane.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • Access Point View
    • There is a kissing gate at this access point.
    • The gate is easy to open.
    • The width of the gap is 120cm.

Access Point (St Leonard Street / High Street)

  • This information is for the access point located on St Leonard Street / High Street.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • Access Point View
    • There is a kissing gate at this access point.
    • The gate is difficult to open.
    • The gate has a sliding bolt lock.
    • The width of the gap is 120cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately after the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.

Manor Country Park

  • The country park has several compacted earth, loose gravel and grass surfaced pathways.
  • These pathways have gradients varying from easy to steep.
  • There are benches to sit and rest throughout the country park.

Play Area

  • The play area is located to the north of the café.
  • The play area is free of charge.
  • There is step-free access to the play area.
  • There is a clear unobstructed route to the play area.
  • The play area is clearly signed.
  • There is step-free access within the play area.
  • There are 2 entrances to the play area.
    The gates are single, heavy and have a width of 100cm.

Eating and Drinking (Manor Park)

  • The following information is for the café.
  • The café is located to the left of the main car park.
  • There is step-free access to the café.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is loose chippings.
  • No tables are permanently fixed.
  • All chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 5m from the entrance/opening.
  • The nearest table is approximately 5m from the till/counter.
  • The standard height for tables is 70cm.
  • Takeaway cups are available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • There are menu boards/signs and wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Step(s) (Café)

  • There is a/are step(s) located at the front of the café.
  • The step(s) is/are used to access the serving counter of the café.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) does/do not have tactile paving at the top and bottom.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 10cm.
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is also a side access to the counter which has level access to it (photograph 3).

Accessible Toilet(s) (Café - Left Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located at the rear of the café.
    • This accessible toilet is approximately 20m (21yd 2ft) from the car park / café access point.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 210cm x 220cm (6ft 11in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 145cm (4ft 9in).
    • The transfer space is obstructed by the female sanitary and non-infectious waste bins.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste and female sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 160cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is at a height of 76cm.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 125cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 90cm (2ft 11in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is low.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the rear of the café.
    • The female and male toilets are approximately 20m (21yd 2ft) from the car park / café access point.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.
  • Comments View
    • It was not possible to access the female facilities at the time of survey.