Access Guide
Getting Here
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By Road
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- From the M2 take Watling Street/A2, Exit 1, A289, Medway Tunnel.
Keep following signs for the Medway Tunnel.
Take the exit leading onto the Maritime Way roundabout and take the second exit onto Maritime Way/Dock Road.
At the next roundabout take the first exit onto the A231 and then follow the A231 until the traffic lights.
Turn right at the lights onto Skinner Street/Canterbury Road and the centre is located on the right. - Parking is available for staff and Blue Badge holders free of charge.
- From the M2 take Watling Street/A2, Exit 1, A289, Medway Tunnel.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- The nearest bus stop is located on Canterbury Street, serviced by the 327 Sittingbourne - Chatham, and 177 Gillingham - Medway Maritime Hospital - Chatham - Walderslade.
- For more information on travelling by bus please click here (opens new tab).
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By Train
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- The nearest Railway Station is Gillingham.
- Gillingham train Station is approximately 500m away.
- For more information on Gillingham Train Station please click here (opens new tab).
- For more information on Southeastern Railway please click here (opens new tab).
Getting Help and Assistance
- Gillingham Adult Education Centre please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a member of staff trained in Irish Sign Language.
- Irish Sign Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Parking (Staff and Blue Badge Holders)
- The venue does have its own parking facilities.
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Parking
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- Although this is a staff car park, Blue Badge holders would be allowed to use it free of charge.
- The car park is located on Green Street, behind the venue.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Paying
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- There are no parking charges for the car park.
- Parking is free for visitors of the venue.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is not clearly signposted.
- The surface on the approach to the entrance is tarmac and concrete.
- There is not a road to cross between the car park and the entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach
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Approach
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- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 130cm (4ft 3in).
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front left corner of the building.
- The entrance area/door is clearly signed.
- This entrance sign says 'Welcome to Medway Adult Education'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 100cm (3ft 3in).
- There is an intercom.
- The height of the intercom is 155cm (5ft 1in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 72cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Entrance (Reception and Ground Floor)
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Entrance
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- This information is for the entrance located to the right as you enter.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 75cm.
Reception
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Reception
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- The reception point is located to the right after you enter the main entrance and through the doors.
- The reception point is approximately 8m (8yd 2ft) from the main entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is not a hearing assistance system at the reception point.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Room(s) (1 - IT Classroom - Ground Floor)
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Access
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- The room surveyed was 1 - IT Classroom - Ground Floor.
- 1 - IT Classroom - Ground Floor is located opposite reception.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
- There is numerical signage for the room, that is clearly visible.
- The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is low.
- The colour contrast between the internal door and wall is low.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- The height of the speaker's desk/table is 70cm.
- The speaker's desk/table is not height adjustable.
- There is not a hearing assistance system for the room(s).
- This room has a projector screen and a whiteboard.
- There is not a visual fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 70cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Getting Around
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Access
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- There is not step-free access throughout the majority of the building.
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
- The type of flooring in corridors/walkways is carpet.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high colour contrast between the walls and floor in all areas.
- There are no seats/chairs at regular intervals.
- The lighting levels are good.
- Access to other floors/levels is via stairs.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Ramp(s) or Slope(s) (Reception)
- There is a ramp/slope located after the accessible toilet.
- The ramp/slope is used to access the admin office and additional classrooms.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 120cm (3ft 11in).
- The lighting levels at the ramp/slope are low.
Ramp(s) or Slope(s) (Ground Floor Rear Classrooms)
- There is a ramp/slope located at the rear of the ground floor corridor.
- The ramp/slope is used to access a classroom.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 110cm (3ft 7in).
- The lighting levels at the ramp/slope are low.
Room(s) (1C - IT Classroom - Ground Floor)
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Access
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- The room surveyed was 1C - IT Classroom - Ground Floor.
- 1C - IT Classroom - Ground Floor is located at the rear of the ground floor.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is low.
- The colour contrast between the internal door and wall is low.
- There is step-free access into the room(s).
- There is a slight ramp/slope for access to the room(s).
- The width of the ramp/slope is 130cm.
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- The height of the speaker's desk/table is 70cm.
- The speaker's desk/table is not height adjustable.
- There is not a hearing assistance system for the room(s).
- This room has a projector screen and a whiteboard.
- There is not a visual fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) ranges between 70cm and 75cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Other Floors
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located opposite the main entrance.
- The stairs are approximately 4m from the main entrance.
- The stairs are clearly visible from the entrance.
- There are manual, heavy, double doors to enter and exit the stairwell from the first floor upwards.
- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on the left going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
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Other Information
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- The service(s) on the floors which are not accessible is/are any that are located on levels 1 and 2.
Room(s) (7 - Classroom - First Floor)
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Access
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- The room surveyed was 7 - Classroom - First Floor.
- 7 - Classroom - First Floor is located on the first floor, to the right after exiting the stairwell.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
- There is numerical signage for the room, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is low.
- The colour contrast between the internal door and wall is low.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- The height of the speaker's desk/table is 70cm.
- The speaker's desk/table is not height adjustable.
- There is not a hearing assistance system for the room(s).
- This room has a projector screen and a whiteboard.
- There is not a visual fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 70cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
Room(s) (14 - IT Classroom - Second Floor)
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Access
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- The room surveyed was 14 - IT Classroom - Second Floor.
- 14 - IT Classroom - Second Floor is located on the second floor, to the right as you exit the stairwell.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
- There is numerical signage for the room, that is clearly visible.
- The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- The height of the speaker's desk/table is 70cm.
- The speaker's desk/table is not height adjustable.
- There is not a hearing assistance system for the room(s).
- This room has a projector screen and a whiteboard.
- There is not a visual fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 70cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
Accessible Toilet(s) (Ground Floor - Left-Hand Transfer)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located to the right after the reception counter.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The door opens inwards.
- The door is light.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm.
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 210cm x 190cm (6ft 11in x 6ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- The height of the light switch/pull cord is 100cm from floor level.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm (4ft 7in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 175cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf next to the toilet.
- The shelf is at a height of 50cm.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 88cm (2ft 11in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The wash basin tap type is sensor.
- There is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 150cm (4ft 11in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is low.
- The contrast between the internal door and wall is low.
- The contrast between the dropdown rail(s) and wall is low.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is medium.
- The lighting levels are good.
Standard Toilet(s) (First Floor - Male)
- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the first floor stair landing.
- There is stepped access into the male toilet(s).
- There is pictorial signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- The height of the lowered wash basin is 80cm.
- The wash basin(s) tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are moderate to good.
Standard Toilet(s) (Second Floor - Female)
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the second floor stairwell landing.
- There is stepped access into the female toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is a lowered wash basin.
- The height of the lowered wash basin is 80cm.
- The wash basin(s) tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are moderate to good.
Standard Toilet(s) (Ground Floor - Shared)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the left of the admin office, just past the reception ramp.
- The shared toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- There is ramped/sloped access into the shared toilet(s).
- There is written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is a lowered wash basin.
- The height of the lowered wash basin is 78cm.
- There are no vertical wall-mounted grab rails at the lowered wash basin.
- The wash basin(s) tap type is lever.
- There is not a flashing fire alarm beacon within the toilet(s).
- Lighting levels are good.
Standard Toilet(s) (Second Floor - Shared)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the second floor stairwell landing.
- The shared toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- There is stepped access into the shared toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is a lowered wash basin.
- The height of the lowered wash basin is 80cm.
- There are no vertical wall-mounted grab rails at the lowered wash basin.
- The wash basin(s) tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilet(s).
- Lighting levels are moderate to good.
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Comments
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- There is a single, 15cm high unmarked step with no handrail located within the shared toilet (photographs 3 and 4).