You are on Integrated Care Centre. Skip to the next section.

Integrated Care Centre

• Services / facilities within the grounds include a school, early learning centre and play equipment.
• Please click here for opening times, and services available in this centre.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• Staff receive disability awareness/equality training.
• Staff receive deaf awareness training.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille, large print, Makaton, different languages, voice recognition CD and audio.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• The assistance dog toilet or toileting area is located in the grounds surrounding the car park.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Located next to The Wyvern School just off the Great Chart Bypass which in turn is just off Chart Road.
    The M20 junction 9 is just 1.5 miles to the east via Chart Road with links to Maidstone, London, M25, Chatham, Folkstone, Dover and Gravesend.
    Ashford Town Centre is 1.9 miles to the east via Chart Road and the A292.
  • The venue has on-site parking.
    Blue Badge bays are available in the car park.
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on Brookfield Road, approximately 0.2 miles from the venue.
  • For more information on Stagecoach South-East please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Ashford International.
  • Ashford International Station is approximately 1.7 miles from the venue.
    There are bus and taxi routes from the station to the venue.
  • For more information on Southeastern Railway please click here (opens new tab).
  • For more information on National Rail please click here (opens new tab).
• Useful Links View
  • For information on Ashford International Station please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on Eurostar please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Parking. Skip to the next section.

Parking

• The venue have shared parking facilities.
• The venue shares another venues parking facilities.

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• Parking View
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 490cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are no parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 12m from the Rainbow Centre entrance.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located opposite the Blue Badge parking, to the left as you face the Rainbow Centre entrance.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
• Shared Parking View
  • The venue shares a car park/parking facilities.
  • Clearly marked/signposted designated Blue Badge parking bays are available.
  • Clearly marked/signposted parent and child parking bays are not available.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • There is a/are fixed bollard(s) on the approach.
  • The minimum width between the bollards/wall is 135cm.
  • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.

You are on Outside Access (Rainbow Centre Entrance). Skip to the next section.

Outside Access (Rainbow Centre Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 95cm (3ft 1in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The automatic door(s) is/are push pad or push button activated.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a member of staff available for assistance at this entrance.
• Comments View
  • The buzzer is located at the second set of doors.
    
  • You will need to ring the buzzer to gain access into the building.

You are on Outside Access (Early Learning Centre Entrance). Skip to the next section.

Outside Access (Early Learning Centre Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • A key card is required for access at this entrance.
  • The height of the key card reader is 110cm.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 102cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Entrance (Rainbow Centre to Early Learning Centre Internal Entrance). Skip to the next section.

Entrance (Rainbow Centre to Early Learning Centre Internal Entrance)

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• Entrance View
  • This information is for the entrance located next to the Rainbow Centre reception and Room G40 in the Early Learning Centre.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 82cm.

You are on Reception (Rainbow Centre). Skip to the next section.

Reception (Rainbow Centre)

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• Reception View
  • The reception point is located on the ground floor, to the right as you enter from the Rainbow Centre entrance.
  • The reception point is approximately 2m (2yd 7in) from the Rainbow Centre entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 72cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is carpet, vinyl and laminate.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The seats do not have armrests.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Getting Around (Rainbow Centre). Skip to the next section.

Getting Around (Rainbow Centre)

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet, vinyl and laminate.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • There are no seats/chairs at regular intervals.
  • The lighting levels are varied.
  • Access to other floors/levels is via lift and stairs.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Sensory Room (G49 - Ground Floor). Skip to the next section.

Sensory Room (G49 - Ground Floor)

• The sensory room is located in the Rainbow Centre in corridor G40-G57 next to the Early Learning Centre internal entrance.
• There is step free access into the sensory room.
• The width of the door opening is 88cm.
• The door is easy to open.
• The room does have an unobstructed minimum turning space of 150cm x 150cm.
• The sensory room has some padded floor areas, padded sofa & bean bag and several light sensory objects throughout.

You are on Changing Places (G.44 Care Suite - Ground Floor). Skip to the next section.

Changing Places (G.44 Care Suite - Ground Floor)

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• Location and Access View
  • The facility is located in the Rainbow Centre, on the ground floor, in corridor G40-G57, which runs between the Rainbow Centre reception and the Early Learning Centre.
  • The facility is approximately 22m (24yd 2in) from the Rainbow Centre entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do not need a key for the facility.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The door does not have a horizontal grab rail.
  • The width of the door is 85cm.
  • The dimensions of the facility are 400cm x 370cm .
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 120cm.
  • The transfer space on the left as you face the toilet is 120cm.
  • Drop down rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a/an push button flush.
  • There is not a toilet roll holder.
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 194cm (6ft 4in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is high.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 120cm.
  • Wide tear off paper roll is not available.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 100cm.
  • There is not a towel dispenser.
  • There is not a mirror.
  • There is a/are general domestic waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a coat hook.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Accessible Toilet(s) (Rainbow Centre - Ground Floor). Skip to the next section.

Accessible Toilet(s) (Rainbow Centre - Ground Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located on the left as you enter from the Rainbow Centre entrance, opposite the reception seating area.
  • This accessible toilet is approximately 9m (9yd 2ft) from the Rainbow Centre entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 88cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 175cm x 240cm (5ft 9in x 7ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 130cm (4ft 3in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is low.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is high.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Standard Toilet(s) (Corridor G4-G21 - Ground Floor). Skip to the next section.

Standard Toilet(s) (Corridor G4-G21 - Ground Floor)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the Rainbow Centre, on the ground floor, in corridor G4-G21 opposite G10.
  • The shared toilet(s) is/are approximately 24m (26yd 9in) from the Rainbow Centre entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • There is not a lowered urinal.
  • The lowered urinal does not contrast visually with the wall.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 74cm.
  • There is a vertical wall-mounted grab rail on the left hand side of the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Standard Toilet(s) (G40-G57 Corridor - Ground Floor). Skip to the next section.

Standard Toilet(s) (G40-G57 Corridor - Ground Floor)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the Rainbow Centre, on the ground floor, in corridor G40-G57, which runs between the Rainbow Centre reception and the Early Learning Centre.
  • The shared toilet(s) is/are approximately 22m (24yd 2in) from the Rainbow Centre entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 74cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Rainbow Centre Reception Area - Ground Floor). Skip to the next section.

Standard Toilet(s) (Rainbow Centre Reception Area - Ground Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the left as you enter from the Rainbow Centre entrance, opposite the reception seating area.
  • The female and male toilets are approximately 8m (8yd 2ft) from the Rainbow Centre entrance.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 74cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Parent and Baby Room (Corridor G4-G21 - Ground Floor). Skip to the next section.

Parent and Baby Room (Corridor G4-G21 - Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located in the Rainbow Centre, on the ground floor, in corridor G4-G21, next to the shared toilet and opposite G10.
• The parent and baby room is approximately 23m from the Rainbow Centre entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is height adjustable.
• The height of the baby change table once extended is 77cm (2ft 6in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Parent and Baby Room (G40-G57 Corridor - Ground Floor). Skip to the next section.

Parent and Baby Room (G40-G57 Corridor - Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located in the Rainbow Centre, on the ground floor, in corridor G40-G57, which runs between the Rainbow Centre reception and the Early Learning Centre.
• The parent and baby room is approximately 22m from the Rainbow Centre entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is height adjustable.
• The height of the baby change table once extended is 75cm (2ft 6in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 77cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Parent and Baby Room (Rainbow Centre Reception Area - Ground Floor). Skip to the next section.

Parent and Baby Room (Rainbow Centre Reception Area - Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located to the left after the lift as you enter from the Rainbow Centre entrance, opposite the reception seating area.
• The parent and baby room is approximately 9m from the Rainbow Centre entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 75cm (2ft 6in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 77cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located in the corridor to the left as you enter the Rainbow Centre entrance.
• The stairs are approximately 12m from the Rainbow Centre entrance.
• Signs indicating the location of the stairs are clearly visible from the entrance.
• There are automatic, single to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are G and 1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the left just after you enter the Rainbow Centre entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 6m (6yd 1ft) from the Rainbow Centre entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is low.
• The clear door width is 90cm.
• The dimensions of the lift are 100cm x 140cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • The lift is accessed by a code that can be obtained from reception.

You are on Accessible Toilet(s) (First Floor). Skip to the next section.

Accessible Toilet(s) (First Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the first floor, in the corridor to the left as you exit the lift.
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 82cm.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 240cm x 240cm (7ft 10in x 7ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is no dropdown rail.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and female sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 140cm from the floor.
• Position of Fixtures View
  • There is not a/are not wall-mounted grab rail(s) available.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 70cm (2ft 4in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The toilet seat colour contrast is high.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor, to the left as you exit the lift.
  • The female and male toilets are approximately 6m (6yd 1ft) from the lift.
  • There is step-free access into the female and male toilet(s), via lift.
  • There is pictorial and written text signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 74cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.