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Sheppey Gateway

38-42 High Street, Sheerness, Kent, ME12 1NL

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Access Guide

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Offices

  • Services/facilities available include; open plan office space(s) and meeting room(s).
  • Services/facilities within the building include Ground floor; Children's Library, Kent County Council Customer Services, Parent and Baby Room, Accessible Toilet and Changing Place.
    First Floor; Library, Skills Plus, Health and Independent Living, Accessible Toilet, Parent and Baby Room and Standard Toilets.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive disability awareness/equality training.
  • Staff receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print, different languages on request, voice recognition CD and audio.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include ceiling track hoists.

Getting Here

Parking

  • The venue does not have its own parking facilities.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • On-street Blue Badge parking is available on High Street.
    • The bays are well marked and measure 300cm x 1200cm.
    • Parking for Blue Badge holders is free with a valid Blue Badge.
    • The Blue Badge bays are shown in photographs 1 and 2.
    • Standard on-street parking is available on High Street.
    • Parking is free for 30 minutes.
    • The standard parking is shown in photograph 3.
    • There is a public car park located on Hope Street (Hope Street Car Park), approximately 150 meters from the venue.
    • The car park has Blue Badge bays.
    • There are parking charges for the car park.
    • The public car park is shown in photographs 4 to 8.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on High Street, to the right as you face the venue.
    • The entrance area/door is clearly signed.
    • This entrance sign says 'Sheppey Gateway'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 148cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Area(s) (Ground Floor)

  • The facilities/services located on the ground include; Sheerness Children's Library, Kent County Council Customer Service, a Parent and Baby Changing Room, Accessible Toilet, Standard Shared Toilet and Changing Place..
  • There is step-free access throughout the building via lift(s).
  • There are not doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet, vinyl and laminate.
  • The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The following facilities in this area may not be accessible or usable for wheelchair users; meeting pods, some desks and work surfaces.
  • The type of flooring in the open plan/communal areas is carpet, vinyl and laminate.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in the majority of areas.
  • Access to other floors/levels is via stairs and lift.
  • There are some height adjustable desks in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; chairs with armrests, chairs with no armrests and chairs with wheels and armrests.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the floor/area.
  • Overhead signage is provided in this area.
  • Dementia friendly signage is provided.
  • None of the doors in this area have Braille signage.
  • There is tactile signage on some doors in this area.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.

Reception (Meet & Greet)

  • Reception View
    • The reception point is located to the right as you enter the main entrance.
    • The reception point is approximately 8m (8yd 2ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is carpet, vinyl and laminate.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Counter (Library Information)

  • Counter View
    • The counter is located to the left as you enter the main entrance.
    • The counter is approximately 6m (6yd 1ft) from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
    • The type of flooring in this area is vinyl.
  • Waiting Area and Signage View
    • There is not a waiting area close to the counter.
  • Comments View
    • There is a self-service book checkout available on the right as you enter from the main entrance (shown in photographs 3 and 4).
    • The height to the self-service book checkout touchscreen is 110cm.
    • The height to the self-service book checkout scanner is 90cm.

Counter (Kent County Council (Swale) Customer Services)

  • Counter View
    • The counter is located to the rear as you enter from the main entrance.
    • The counter is approximately 22m (24yd 2in) from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are varied.
    • The height of the counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
    • The type of flooring in this area is carpet and vinyl.
  • Waiting Area and Signage View
    • There is a waiting area close to the counter.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.
  • Comments View
    • There are 8 counters in total in this area.

Room(s) (Kent County Council Customer Service)

  • The room surveyed was Room B.
  • Room B is located to the far left as you enter the main entrance, opposite the Kent County Council Customer Service Counters.
  • Access View
    • There are four other rooms the with similar specifications labelled A, C, D and E next to the room surveyed.
    • There is wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in block capital lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door may be difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is a hearing assistance system for the room(s) and it is signed.
    • There is a visual fire alarm beacon in the room(s).
    • There is fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 74cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
    • A height adjustable table/bench is not available.
    • There is a/are chair(s) with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Changing Places (Ground Floor)

  • Location and Access View
    • The facility is located to the left as you enter the main entrance, just before the stairs and lift.
    • The facility is approximately 18m (19yd 2ft) from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from the Meet & Greet Counter.
    • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The door does not have a horizontal grab rail.
    • The width of the door is 120cm.
    • The dimensions of the facility are 380cm x 320cm .
    • The ceiling is at a height of 243cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is high.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 120cm.
    • The transfer space on the left as you face the toilet is 80cm.
    • Drop down rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is high.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a/an lever flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 94cm.
    • The toilet has a cistern.
    • The toilet seat colour contrast is high.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is not a mixer tap.
    • Wall mounted grab rails are not available at the wash basin.
    • There is not a soap dispenser.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 120cm.
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are general domestic waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a coat hook.
    • There is not a flashing fire alarm beacon within the toilet.
    • The lighting levels are low.

Accessible Toilet(s) (Ground Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located to the left as you enter the main entrance, just before the stairs and lift.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 145cm x 250cm (4ft 9in x 8ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 74cm (2ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm (3ft 1in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is low.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is medium.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are low.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left as you enter the main entrance, just before the stairs and lift.
    • The shared toilet(s) is/are approximately 17m (18yd 1ft) from the main entrance.
    • There is step-free access into the shared toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is a lowered wash basin.
    • The height of the lowered wash basin is 74cm.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are low to moderate.

Parent and Baby Room (Ground Floor)

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the left as you enter the main entrance, just before the stairs and lift.
  • The parent and baby room is approximately 16m from the main entrance.
  • There is step-free access into the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is tactile and pictorial signage on or near the parent and baby room door.
  • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is height adjustable.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are low.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the left as you enter the main entrance.
  • The stairs are approximately 22m from the main entrance.
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter the main entrance.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 23m (25yd 6in) from the main entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 90cm.
  • The dimensions of the lift are 145cm x 98cm.
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low.

Area(s) (First Floor)

  • The facilities/services located on the first floor include; a Library, Skills Plus, Health and Independent Living and Standard Toilets..
  • There is step-free access throughout the building via lift(s).
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet, vinyl and laminate.
  • The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The following facilities in this area may not be accessible or usable for wheelchair users; meeting pods, some desks, photocopier(s), printer(s), storage areas and some of the refreshment area seating.
  • The type of flooring in the open plan/communal areas is carpet, vinyl and laminate.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in the majority of areas.
  • Access to other floors/levels is via lift and stairs.
  • There are some height adjustable desks in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; adjustable chairs with armrests, chairs with wheels and armrests and chairs with no armrests.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the floor/area.
  • Overhead signage is provided in this area.
  • Dementia friendly signage is provided.
  • None of the doors in this area have Braille signage.
  • There is tactile signage on some doors in this area.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.

Counter (Library - First Floor)

  • Counter View
    • The counter is located on the first floor, opposite the lift.
    • The counter is approximately 8m (8yd 2ft) from the lift.
    • The counter is clearly visible from the lift.
    • There is step-free access to the counter, via lift.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 75cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
    • The type of flooring in this area is carpet and vinyl.
  • Waiting Area and Signage View
    • There is a waiting area close to the counter.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.
  • Comments View
    • There are 2 self-service machines available to the left as you exit the lift.
    • The height to the self-service touchscreen is 110cm.
    • The height to the self-service scanner is 90cm.

Room(s) (Skills Plus - First Floor)

  • The room surveyed was Skills Plus Room.
  • Skills Plus Room is located to the far right as you exit the lift.
  • Access View
    • There is wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door may be difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • The height of the speaker's desk/table is 74cm.
    • The speaker's desk/table is not height adjustable.
    • There is not a hearing assistance system for the room(s).
    • This room has a projector screen and a whiteboard.
    • There is a visual fire alarm beacon in the room(s).
    • There is fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 74cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture can be reconfigured to allow a turning space for wheelchair users.
    • A height adjustable table/bench is not available.
    • There is a/are chair(s) with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Accessible Toilet(s) (First Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located in the corridor to the right as you exit the lift.
    • This accessible toilet is approximately 16m (17yd 1ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 165cm x 370cm (5ft 5in x 12ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is at a height of 94cm.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are low.

Standard Toilet(s) (First Floor)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the corridor to the right as you exit the lift.
    • The female and male toilets are approximately 16m (17yd 1ft) from the lift.
    • There is step-free access into the female and male toilet(s), via lift.
    • There is tactile and pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is a lowered wash basin.
    • The height of the lowered wash basin is 76cm.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are low to moderate.

Parent and Baby Room (First Floor)

  • There is a parent and baby room for public use.
  • The parent and baby room is located in the corridor to the right as you exit the lift.
  • The parent and baby room is approximately 13m from the lift.
  • There is step-free access into the parent and baby room, via lift.
  • Staff do not need to be notified for use of the room.
  • There is tactile and pictorial signage on or near the parent and baby room door.
  • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is height adjustable.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are low.