You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the M20 junction 8, exit towards Lenham/A20.
    At Hollingbourne Interchange, take the third exit.
    At the roundabout, take the second exit onto Ashford Rodd/A20.
    Turn left onto Willington Street, and continue on School Lane to the Shepway Centre.
  • The venue does have its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on Northumberland Road.
  • For more information on journey routes and planning please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Maidstone West.
  • Maidstone West Train Station is approximately 2,3 miles away.
  • For more information on Maidstone West Train Station please click here (opens new tab).
  • For more information on Southeastern Railway please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Shepway Centre EIS please click here (new tab).
• There is not a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are not mobility aids available.

You are on Parking. Skip to the next section.

Parking

• The venue has shared parking facilities.
• The venue shares another venues parking facilities.

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• Parking View
  • The main car park is shared with the coroner's court and the bungalow.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is an overflow car park for staff and visitors.
  • The overflow car park is located to the left of the EIS Building.
• Paying View
  • There are no parking charges for the car park.
  • Parking is free for visitors of the venue.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach (Information, Advice and Support – Kent to Main Entrance - EIS). Skip to the next section.

Approach (Information, Advice and Support – Kent to Main Entrance - EIS)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
  • There is a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 110cm (3ft 7in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 5 unmarked step(s), with a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 12cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The step(s) has/have tactile paving at the top and bottom.

You are on Outside Access (Main Entrance - EIS). Skip to the next section.

Outside Access (Main Entrance - EIS)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Reception'.
  • There is step-free access at this entrance, via lift.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 130cm (4ft 3in).
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • A key card is required for access at this entrance.
  • The height of the key card reader is 125cm.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 200cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located immediately beyond the main entrance.
  • There is/are 5 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
• Lift View
  • There is a lift to access this entrance.
  • The lift does bypass the step(s).

You are on Lift (Main Entrance - EIS). Skip to the next section.

Lift (Main Entrance - EIS)

• There is a lift for public use.
• The lift is located immediately beyond the main entrance.
• The lift was out of use at the time of the survey.
• The lift is clearly visible from the entrance.
• The lift is approximately 2m (2yd 7in) from the main entrance.
• The lift is a platform lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• The floors which are accessible by this lift are the main entrance lobby and G.
• The platform lift accesses a small level change.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is low.
• The dimensions of the lift are 105cm x 90cm (3ft 5in x 2ft 11in).
• The internal controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.

You are on Getting Around (EIS). Skip to the next section.

Getting Around (EIS)

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• Access View
  • There is not step-free access throughout the majority of the building.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and laminate.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in all areas.
  • There are no seats/chairs at regular intervals.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Other Floors (EIS - Reception). Skip to the next section.

Other Floors (EIS - Reception)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located opposite the reception office.
• The stairs are approximately 5m from the main entrance.
• The stairs are clearly visible from the entrance.
• There are manual, heavy, single doors to enter and exit the stairwell on the first floor.
• The floors which are accessible by stairs are G,1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

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• Other Information View
  • The room(s) on the floors which are not accessible is/are 2 offices/meeting rooms and a small kitchen area.

You are on Room(s) (Oxford Suite 2 - EIS). Skip to the next section.

Room(s) (Oxford Suite 2 - EIS)

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• Access View
  • The room surveyed was Oxford Suite 2 - EIS.
  • Oxford Suite 2 - EIS is located to the left of the reception office on the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (Room A17 - EIS). Skip to the next section.

Room(s) (Room A17 - EIS)

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• Access View
  • The room surveyed was Room A17 - EIS.
  • Room A17 - EIS is located to the left of the reception office on the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (Meeting Room 3 - First Floor). Skip to the next section.

Room(s) (Meeting Room 3 - First Floor)

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• Access View
  • The room surveyed was Meeting Room 3 - First Floor.
  • Meeting Room 3 - First Floor is located on the first floor.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 72cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • Within this room there is a small kitchen area with worktops and a sink at a height of 90cm.
  • The taps are twist/turn.

You are on Room(s) (Dining Room - EIS). Skip to the next section.

Room(s) (Dining Room - EIS)

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• Access View
  • The room surveyed was Dining Room - EIS.
  • Dining Room - EIS is located at the south end of the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) both ways.
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are double.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen and a projector screen.
  • There is not a visual fire alarm beacon in the room(s).
  • There is fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is laminate.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • There is a sink and worktop within this room at a height of 90cm.
  • The taps are twist/turn.
  • There is no knee recess under the worktops.

You are on Room(s) (B22 - First Floor). Skip to the next section.

Room(s) (B22 - First Floor)

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• Access View
  • The room surveyed was B22 - First Floor.
  • B22 - First Floor is located on the first floor.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 72cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (EIS). Skip to the next section.

Standard Toilet(s) (EIS)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the ground floor main corridor, to the left of the reception office.
  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • There is step-free access into the female toilet(s), via lift.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the ground floor main corridor, to the left of the reception office.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • There is step-free access into the male toilet(s), via lift.
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
• Comments View
  • Within the male toilets there are 2 marked steps to access both the cubicles and the urinals.
  • The steps have a height of 11cm and a depth of 37cm.

You are on Room(s) (Training Room - EIS). Skip to the next section.

Room(s) (Training Room - EIS)

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• Access View
  • The room surveyed was Training Room - EIS.
  • Training Room - EIS is located on the main corridor to the right of the reception office.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 70cm.
  • The speaker's desk/table is not height adjustable.
  • There is not a hearing assistance system for the room(s).
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Other Floors (Centre Stairwell - EIS). Skip to the next section.

Other Floors (Centre Stairwell - EIS)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located halfway along the main corridor, to the right of the reception office.
• The stairs are approximately 15m from the main entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• There are manual, heavy, single doors to enter and exit the stairwell on the first floor.
• The floors which are accessible by stairs are G,1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

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• Other Information View
  • The room(s) on the floors which are not accessible is/are 2 offices/meeting rooms.

You are on Room(s) (B20 - First Floor). Skip to the next section.

Room(s) (B20 - First Floor)

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• Access View
  • The room surveyed was B20 - First Floor.
  • B20 - First Floor is located on the first floor.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 72cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (Upper Meeting Room - First Floor). Skip to the next section.

Room(s) (Upper Meeting Room - First Floor)

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• Access View
  • The room surveyed was Upper Meeting Room - First Floor.
  • Upper Meeting Room - First Floor is located on the first floor.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 73cm.
  • The speaker's desk/table is not height adjustable.
  • There is not a hearing assistance system for the room(s).
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 72cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Kitchen (EIS). Skip to the next section.

Kitchen (EIS)

• The kitchen is located on the main corridor, to the right of the second set of stairs.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 80cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is laminate.
• There are chairs without armrests within the kitchen.
• Chairs are not permanently fixed.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are good.

You are on Room(s) (The Lightning Room - EIS). Skip to the next section.

Room(s) (The Lightning Room - EIS)

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• Access View
  • The room surveyed was The Lightning Room - EIS.
  • The Lightning Room - EIS is located on the main corridor, to the right of the second set of stairs.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Other Floors (North Stairwell - EIS). Skip to the next section.

Other Floors (North Stairwell - EIS)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located at the north end of the main corridor.
• The stairs are approximately 35m from the main entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• There are manual, heavy, single doors to enter and exit the stairwell on the first floor.
• The floors which are accessible by stairs are G,1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

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• Other Information View
  • The room(s) on the floors which are not accessible is/are 2 offices.

You are on Room(s) (Infrastructure Team - First Floor). Skip to the next section.

Room(s) (Infrastructure Team - First Floor)

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• Access View
  • The room surveyed was Infrastructure Team - First Floor.
  • Infrastructure Team - First Floor is located on the first floor.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 73cm.
  • The speaker's desk/table is not height adjustable.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 72cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (B19 - First Floor). Skip to the next section.

Room(s) (B19 - First Floor)

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• Access View
  • The room surveyed was B19 - First Floor.
  • B19 - First Floor is located on the first floor.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 72cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (Maintenance - Workshop - EIS). Skip to the next section.

Room(s) (Maintenance - Workshop - EIS)

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• Access View
  • The room surveyed was Maintenance - Workshop - EIS.
  • Maintenance - Workshop - EIS is located at the far north end of the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 70cm and 85cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and laminate.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • There is a worktop and sink at a height of 90cm.
  • There are twist/turn taps.
  • There is no knee recess at the worktop.

You are on Accessible Toilet(s) (EIS). Skip to the next section.

Accessible Toilet(s) (EIS)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located at the north end of the ground floor main corridor.
  • This accessible toilet is approximately 39m (42yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens inwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 165cm x 250cm (5ft 5in x 8ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • The transfer space is obstructed by bins.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 95cm (3ft 1in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is high.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.