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Cashiers

Kettering General Hospital, Rothwell Road, Kettering, Northamptonshire, NN16 8UZ

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Access Guide

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Getting To The Hospital

  • By Road View
    • Exit the A14 at Junction 7 and follow the signs for the Town Centre.
      Carry on past the Crematorium on the left.
      At the roundabout either take the right exit for Car Parks A and B, or go straight ahead on Rothwell Road past the main hospital site.
      Before the bridge use Car Park D for Entrance 4 and the Treatment Centre. The post code to use for a Sat-Nav is NN16 8UZ.
    • There are several car parks across the Hospital site but the 3 main ones are Car Parks A and B which service the main building and the Outpatients Departments and Car Park D which services the Treatment Centre.
      Car parks A and D are open-air and Car Park B is 2-tiered with limited accessible parking.
  • By Bus View
    • There are several bus routes which stop outside the hospital, they are: the X1 Corby, which provides a regular service from the Town Centre (Stagecoach), the number 19 Rothwell and Desborough (Stagecoach), the number 10 West Hunsbury, Northampton, Moulton, Holcot, Old, Mawsley and Broughton (Stagecoach), the X10 Market Harborough/Northampton (Stagecoach) and the number 34 Wellingborough (Centrebus).
  • By Train View
    • The nearest train station is Kettering, it is approximately 0.5 miles from the Hospital which is a short 10 minute walk.
      There are several Taxi Services which run from the train station.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor of the main hospital building in the corridor to the right of the main hospital reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01536 493 305.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrance and throughout the main hospital building corridors.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the green areas around the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact a member of staff.

Hospital Parking (Car Park A)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Emergency Department and Urgent Care entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 472cm (7ft 7in x 15ft 6in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located opposite the Emergency Department and Urgent Care entrance, and opposite the Rockingham Wing.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park and close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 115m (125yd 2ft) from the Emergency Department and Urgent Care entrance.
  • Comments View
    • Wheelchairs are available at the top of the Ramps.
    • There are 6 parent and children bays within this car park.
    • The height of the payment machine controls are between 78cm to 112cm high and to access them there is an opening that is 99cm wide.

Hospital Parking (Car Park B)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at Entrance 1 off Rothwell Road, to the right of the hospital site.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 238cm x 572cm (7ft 10in x 18ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located in the middle of the ground deck of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the Northfield House entrance.
  • Comments View
    • Pedestrian Access to the upper deck is by steps only.
    • The height of the payment machine controls are between 73cm to 132cm high.
    • The bollards in front of the payment machine are 130cm apart.

Getting To (Cashiers)

  • Cashiers is/are located on the Ground Floor of the Main Hospital Building.
  • Access to Cashiers is via the Main Hospital Entrance.
  • Enter the Main Hospital Entrance and go straight ahead towards the Main Hospital reception. Turn left and the Cashiers Counter is located on the right.
  • There is step free access to Cashiers.
  • Cashiers is approximately 15m from the Main Hospital Entrance.
  • Wayfinding signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 177cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 132cm (4ft 4in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 162cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Reception (Main Hospital Reception)

  • Reception View
    • The reception point is located directly ahead on entering via the main hospital entrance.
    • The reception point is approximately 10m (10yd 2ft) from the main hospital entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • There is a lower section to the reception desk. The height of the lower section is 79cm.
    • There is a clear recess under the lower section with a space for a wheelchair user.

Opening Times

  • Monday 09:15 - 16:30.
  • Tuesday 09:15 - 16:30.
  • Wednesday 09:15 - 16:30.
  • Thursday 09:15 - 16:30.
  • Friday 09:15 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Counter

  • The Cashiers counter is located on the ground floor of the Main Hospital, to the left of the Main Hospital reception.
  • The counter is approximately 15m (16yd 1ft) from the Main Hospital Entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step free access to the counter.
  • The lighting levels at the counter are medium.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • The type of system is a fixed loop.
  • There is a hearing assistance system.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located between the Main Hospital reception and the entrance to the PALS Office.

Standard Toilet(s)

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