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Cashiers

Kettering General Hospital, Rothwell Road, Kettering, Northamptonshire, NN16 8UZ

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Access Guide

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Getting To The Hospital

  • By Road View
    • Exit the A14 at Junction 7 and follow the signs for the Town Centre.
      Carry on past the Crematorium on the left.
      At the roundabout either take the right exit for Car Parks A and B, or go straight ahead on Rothwell Road past the main hospital site.
      Before the bridge use Car Park D for Entrance 4 and the Treatment Centre. The post code to use for a Sat-Nav is NN16 8UZ.
    • There are several car parks across the Hospital site but the 3 main ones are Car Parks A and B which service the main building and the Outpatients Departments and Car Park D which services the Treatment Centre.
      Car parks A and D are open-air and Car Park B is 2-tiered with limited accessible parking.
  • By Bus View
    • There are several bus routes which stop outside the hospital, they are: the X1 Corby, which provides a regular service from the Town Centre (Stagecoach), the number 19 Rothwell and Desborough (Stagecoach), the number 10 West Hunsbury, Northampton, Moulton, Holcot, Old, Mawsley and Broughton (Stagecoach), the X10 Market Harborough/Northampton (Stagecoach) and the number 34 Wellingborough (Centrebus).
  • By Train View
    • The nearest train station is Kettering, it is approximately 0.5 miles from the Hospital which is a short 10 minute walk.
      There are several Taxi Services which run from the train station.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor of the main hospital building in the corridor to the right of the main hospital reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01536 493 305.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrance and throughout the main hospital building corridors.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the green areas around the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact a member of staff.

Parking (Car Park A)

  • Car Park View
    • The car park is located at the front of the hospital grounds, accessed via entrance 1 along Haweswater Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 506cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 110m from the main entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes.
    • There are 5 parent and baby bays available on the left side of the car park.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the rear of the car park.

Getting To (Cashiers)

  • Cashiers is/are located on the Ground Floor of the Main Hospital Building.
  • Access to Cashiers is via the Main Hospital Entrance.
  • Enter the Main Hospital Entrance and go straight ahead towards the Main Hospital reception. Turn left and the Cashiers Counter is located on the right.
  • There is step free access to Cashiers.
  • Cashiers is approximately 15m from the Main Hospital Entrance.
  • Wayfinding signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital, on the right side.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 133cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the hospital, within area B.

Reception (Main Reception)

  • The reception is located ahead as you enter the hospital via the main entrance.
  • The distance from the main entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 122cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 79cm.
  • The reception has glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.

Opening Times

  • Monday 09:15 - 16:30.
  • Tuesday 09:15 - 16:30.
  • Wednesday 09:15 - 16:30.
  • Thursday 09:15 - 16:30.
  • Friday 09:15 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Counter

  • The Cashiers counter is located on the ground floor of the Main Hospital, to the left of the Main Hospital reception.
  • The counter is approximately 15m (16yd 1ft) from the Main Hospital Entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step free access to the counter.
  • The lighting levels at the counter are medium.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • The type of system is a fixed loop.
  • There is a hearing assistance system.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.

Toilet with Adaptations

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located between the Main Hospital reception and the entrance to the PALS Office.

Standard Toilet(s)

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