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Frailty Assessment Unit

Kettering General Hospital, Rothwell Road, Kettering, Northamptonshire, NN16 8UZ

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Access Guide

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Getting To The Hospital

  • By Road View
    • Exit the A14 at Junction 7 and follow the signs for the Town Centre.
      Carry on past the Crematorium on the left.
      At the roundabout either take the right exit for Car Parks A and B, or go straight ahead on Rothwell Road past the main hospital site.
      Before the bridge use Car Park D for Entrance 4 and the Treatment Centre. The post code to use for a Sat-Nav is NN16 8UZ.
    • There are several car parks across the Hospital site but the 3 main ones are Car Parks A and B which service the main building and the Outpatients Departments and Car Park D which services the Treatment Centre.
      Car parks A and D are open-air and Car Park B is 2-tiered with limited accessible parking.
  • By Bus View
    • There are several bus routes which stop outside the hospital, they are: the X1 Corby, which provides a regular service from the Town Centre (Stagecoach), the number 19 Rothwell and Desborough (Stagecoach), the number 10 West Hunsbury, Northampton, Moulton, Holcot, Old, Mawsley and Broughton (Stagecoach), the X10 Market Harborough/Northampton (Stagecoach) and the number 34 Wellingborough (Centrebus).
  • By Train View
    • The nearest train station is Kettering, it is approximately 0.5 miles from the Hospital which is a short 10 minute walk.
      There are several Taxi Services which run from the train station.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor of the main hospital building in the corridor to the right of the main hospital reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01536 493 305.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrance and throughout the main hospital building corridors.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the green areas around the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact a member of staff.

Parking (Car Park A)

  • Car Park View
    • The car park is located at the front of the hospital grounds, accessed via entrance 1 along Haweswater Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 506cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 110m from the main entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes.
    • There are 5 parent and baby bays available on the left side of the car park.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the rear of the car park.

Getting To (Frailty Assessment Unit)

  • The Frailty Assessment Unit is/are located at the rear of the Ambulatory Emergency Care Unit on the first floor of the main hospital building.
  • Access to the Frailty Assessment Unit is via the Main Hospital Entrance.
  • Enter via the Main Hospital Entrance and go straight ahead. When you get to the main reception go through the double doors to the left. Take the lifts to the first floor. Exit the lifts go through the double doors to the left and then turn right down the corridor. The entrance to the Ambulatory Emergency Care Unit is located at the end of the corridor on the right. Enter the Ambulatory Emergency Care Unit and go straight down the corridor to the end. The entrance to the Frailty Assessment Unit is located in front of you.
  • There is step free access, via lift, to the Frailty Assessment Unit.
  • The Frailty Assessment Unit is approximately 60m from the lift.
  • There is a/are manual, heavy, double door(s) between the lift and the department/service.
  • Wayfinding signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital, on the right side.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 133cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the hospital, within area B.

Lift (Main Foyer Lifts)

  • The lift surveyed is located ahead and to the left as you enter the hospital via the main entrance.
  • The distance from the main entrance is 17m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground, ground, first, second, third and fourth floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 166cm (width) x 261cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (Ambulatory Emergency Care Unit)

  • Entrance Details View
    • This information is for the entrance located on the first floor of the Main Hospital building.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 138cm (4ft 6in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 172cm.

Ward (Frailty Assessment Unit)

  • Ward Information View
    • This is a/an Elderly Care ward.
    • This is a shared ward.
    • There is/are 2 bay(s) available.
    • There is/are 1 side room(s) available.
    • There is/are 10 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 160cm (5ft 3in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are medium.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 100cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Ward Features and Patient Facilities View
    • The ward does play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor near the Main Hospital Entrance.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor near the Main Hospital Entrance.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 14.00 to 16.00 and 18.00 to 20.00.
    • The visiting times are the same for each day.
    • Protected meal times are between 13.00 to 14.00 and 17.00 to 18.00.

Washroom (Shower Room)

  • Washroom Details View
    • The washroom surveyed has a shower, a toilet and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 77cm (2ft 6in).
    • The dimensions of the washroom are 270cm x 166cm (8ft 10in x 5ft 5in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 148cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is twist/turn. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 129cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The cistern is close coupled and can act as a back rest.
    • There is not a lateral transfer space.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 98cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • The height of the shower head is 183cm (6ft).
    • There is not a wheel in shower.
    • The shower head height is fixed.
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available.
    • The shower cubicle is accessed via a deep step.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is low.
    • The visual contrast between the internal washroom door and wall is low.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • The toilet seat colour contrast is low.
    • The visual contrast between the shower wall-mounted grab rails and wall is low.
    • The visual contrast between the washroom floor and walls is medium.
    • Lighting levels are medium.

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