Access Guide
Overview (Kettering General Hospital)
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About
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- This is an acute hospital with multiple services available.
- Facilities available in the venue include: an Amigo shop, Costa Coffee, a café, Amazon lockers and vending machines.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Kettering train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
- There is a patient buggy services available.
This provides a pick up and drop off service to and from all hospital car parks and entrances.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: The Foundation Wing on the first floor is accessed via slight ramp.
The Coronary Care unit on the ground floor of the Foundation Wing is accessed via a slight ramp.
The Cardiac Centre on the ground floor of the Foundation Wing is accessed via a steep a ramp.
The ground floor area A wards are accessed via a steep ramp. - Access throughout may include manual doors and doors permanently held open.
- The lower ground, ground, first, second, third and fourth floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: a pay phone, phone charging points and Wi-Fi.
- Staff receive the following training: disability and equality training.
Getting Around (Kettering General Hospital)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: The Foundation Wing on the first floor is accessed via slight ramp.
The Coronary Care unit on the ground floor of the Foundation Wing is accessed via a slight ramp.
The Cardiac Centre on the ground floor of the Foundation Wing is accessed via a steep a ramp.
The ground floor area A wards are accessed via a steep ramp. - Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Main Foyer Lifts)
- The lift surveyed is located ahead and to the left as you enter the hospital via the main entrance.
- The distance from the main entrance is 17m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The lower ground, ground, first, second, third and fourth floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 166cm (width) x 261cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Main Foyer Stairs)
- The stairs surveyed are located ahead and to the right as you enter the hospital via the main entrance.
- There are double manual doors to access the stairwell.
- The lower ground, ground, first, second, third and fourth floor can be accessed by these stairs.
- There are 20 steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Foundation Wing Lifts)
- The lift surveyed is located at the end of the corridor on the right side of the main entrance foyer.
- The distance from the main entrance is 40m.
- The most accessible route to the lift has step-free level access, manual doors and doors permanently held open.
- The lower ground, ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 140cm.
- The internal dimensions of the lift are 179cm (width) x 270cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Foundation Wing Stairs)
- The stairs surveyed are located at the end of the corridor on the right side of the main entrance foyer.
- There is a single manual door to access the stairwell.
- The lower ground, ground, first and second floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Area A Lifts)
- The lift surveyed is located to the right as you enter the hospital via the area A entrance.
- The distance from the area A entrance is 12m.
- The most accessible route to the lift has step-free level access.
- The lower ground and ground floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 131cm.
- The internal dimensions of the lift are 156cm (width) x 246cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a hearing assistance alarm system and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs (Area A Stairs)
- The stairs surveyed are located to the right as you enter the hospital via the area A entrance.
- The lower ground and ground floor can be accessed by these stairs.
- There are 14 steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Area A Level Change Lift)
- The lift surveyed is located at the end of the corridor on the first floor of area A.
- The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 140cm.
- The internal dimensions of the lift are 166cm (width) x 275cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- This lift gives access to the Naseby Ward and the end of the corridor on the first floor of Area A.
Lift (Area C Lifts)
- The lift surveyed is located at the end of the corridor on the left side of area B and ahead as you enter area C.
- The distance from the main entrance is 120m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The lower ground, ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 122cm.
- The internal dimensions of the lift are 166cm (width) x 233cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Area C Stairs)
- The stairs surveyed are located at the end of the corridor on the left side of area B and in front as you enter area C.
- There is a single manual door to access the stairwell.
- The lower ground, ground and first floor can be accessed by these stairs.
- There are 17 steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- The steps have open risers.
- Lighting levels were even at the time of the survey.
Lift (Cave Block Lift)
- The lift surveyed is located ahead as you enter the hospital via the Cave Block entrance.
- The distance from the Cave Block entrance is 12m.
- The most accessible route to the lift has step-free level access.
- The basement, lower ground, ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 131cm.
- The internal dimensions of the lift are 156cm (width) x 238cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Stairs (Cave Block Stairs)
- The stairs surveyed are located in front as you enter the hospital via the Cave Block entrance.
- There are double manual doors to access the stairwell.
- The basement, lower ground, ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
