Access Guide
COVID-19 Information (Kettering General Hospital NHS Foundation Trust Covid-19 Information)
- The information in this section was taken in January 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Getting To The Hospital
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By Road
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- Exit the A14 at Junction 7 and follow the signs for the Town Centre. Carry on past the Crematorium on the left. At the roundabout either take the right exit for Car Parks A and B, or go straight ahead on Rothwell Road past the Main Hospital site. Before the bridge use Car park D for Entrance 4 and the Treatment Centre. The post code to use for a Sat-Nav is NN16 8UZ.
- There are several car parks across the Hospital site but the 3 main ones are Car Parks A and B which service the main building and the Outpatients Departments and Car Park D which services the Treatment Centre. Car parks A and D are open-air and Car Park B is 2-tiered with limited accessible parking.
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By Bus
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- There are several Bus routes which stop outside the Hospital, they are; the X1 Corby provides a regular service from the Town Centre (Stagecoach); the number 19 Rothwell and Desborough (Stagecoach); the number 10 West Hunsbury, Northampton, Moulton, Holcot, Old, Mawsley and Broughton (Stagecoach); the X10 Market Harborough/Northampton (Stagecoach) and the number 34 Wellingborough (Centrebus) .
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By Train
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- The nearest train station is Kettering, it is approximately 0.5 miles from the Hospital which is a short 10 minute walk. There are several Taxi Services which run from the train station.
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Useful Links
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- Please see the link below for information on east midland trains.
- To view the web page described above click here (opens in new tab).
- Please see the link below for information about Stagecoach Bus services.
- To view the web page described above click here (opens in new tab).
- Please see the link below for information about Northamptonshire Travel.
- To view the web page described above click here (opens in new tab).
- Please see the link below for the route from Kettering Train Station to the Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on the ground floor of the Main Hospital Building in the corridor to the right of the Main Hospital Reception.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01536 493 305.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
- There are volunteers available for help and assistance at the hospital.
- Volunteers do not receive disability awareness / equality training.
- Hospital staff do receive disability awareness / equality training.
- Volunteers can be found at the Main Entrance and throughout the Main Hospital building corridors.
- No hospital staff receive deaf awareness training.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located on the green areas around the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
- To obtain mobility aids please contact a member of staff.
Hospital Parking (Car Park B)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at Entrance 1 off Rothwell Road, to the right of the Hospital site.
- The car park type is multi storey.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 600cm (12ft 2in x 19ft 8in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 3 hours only.
- Payment machines are located in the middle of the ground deck of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the Northfield House Entrance.
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Comments
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- Pedestrian Access to the upper deck is by steps only.
Opening Times
- Monday 08:00 - 17:00.
- Tuesday 08:00 - 17:00.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 17:00.
- Friday 08:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Glebe House Main Entrance)
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Entrance Details
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- This information is for the entrance located opposite Car Park B.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 85cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located leading to Glebe House Main Entrance.
- The ramp/slope gradient is slight.
Entrance (Glebe House Internal Entrance)
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Entrance Details
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- This information is for the entrance located to the left on entering.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 120cm (3ft 11in).
- There is an intercom.
- The height of the intercom is 120cm (3ft 11in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 130cm (4ft 3in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 85cm.
Reception
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Reception
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- The reception point is located to the left on entering Glebe House Main Entrance.
- The reception point is approximately 9m (9yd 2ft) from the Glebe House Main Entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is not a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is a bell to attract attention.
- The bell is not at a suitable height for a wheelchair user.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Inside Access
- There is level access once inside.
- This venue does not play background music.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is carpet.
- The lighting levels are varied.
Conference / Meeting Facilities (Board Room)
- Conference/meeting facilities are available.
- The conference/meeting facilities are located on the ground floor of the building.
- There is step-free access to the conference/meeting facilities.
- The door opening width(s) is/are 75cm+ for the room(s).
- There is a hearing assistance system for the room(s).
- There are no chairs with armrests on both sides within the room(s).
- There is sufficient space for a wheelchair user to manoeuvre within the room(s).
- The lighting levels in the room(s) are adjustable.
Conference / Meeting Facilities (Meeting Room)
- Conference/meeting facilities are available.
- The conference/meeting facilities are located on the ground floor of the building.
- There is step-free access to the conference/meeting facilities.
- The door opening width(s) is/are under 75cm for the room(s).
- There is not a hearing assistance system for the room(s).
- There are some chairs with armrests on both sides within the room(s).
- The lighting levels in the room(s) are adjustable.
Accessible Toilet
- Accessible toilet facilities are not available.
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Comments
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- The nearest accessible toilet is located in the Main Hospital building.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the corridor to the right as you enter Glebe House Main Entrance.
- The female toilet(s) is/are approximately 5m (5yd 1ft) from the Glebe House Main Entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the corridor to the right of Glebe House Main Entrance.
- The male toilet(s) is/are approximately 7m (7yd 1ft) from the Glebe House Main Entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Related Access Guides
- To view other access guides that are related to this one please use the links below.
- Main Entrance - Main Building/Cardiac Centre and Foundation Wing link (new tab) - click here.
- Hospital Parking link (new tab) - click here.