You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Hotel Information View
  • The hotel has its own parking facilities.
  • The hotel has 75 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • This hotel has its own restaurant located on the ground floor.
  • There is/are 1 accessible room(s) with a wet room/wheel in shower.
  • There is/are 3 accessible room(s) with a bath.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is not an/are not adjoining room(s) available for the standard room(s).
• Additional Accessibility Aids View
  • Bed raisers are not available on request.
  • Bath mats are available on request.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor and first floor.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The hotel is located on the outskirts of Shrewsbury just off the A5. The hotel is located on Sitka Drive, off the B4380.
  • This hotel has a car park which is free for all users.
• By Bus View
  • There is not a bus stop within 150 metres of the hotel.
  • The nearest bus stop is located on Sitka Drive, approximately 210 metres from the hotel.
  • For more information on buses in the Midlands please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Shrewsbury.
  • Shrewsbury Station is situated in the centre of Shrewsbury located approximately 2.7 miles from the hotel. There are bus and taxi routes to the hotel from the station.
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• Staff receive disability awareness/equality training.
• Staff do not receive deaf awareness training.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include: large print on request and different languages on request.
• There is an assistance dog toilet or toileting area at the venue/near by.
• The assistance dog toilet or toileting area is located at the rear of the hotel.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located at the front of the hotel.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 570cm (12ft 2in x 18ft 8in).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete tiles.
  • There is not a road to cross between the car park and the entrance.
  • There is some tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 16m (17yd 1ft) from the hotel entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The height of the intercom is 87cm (2ft 10in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 128cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead as you enter the hotel.
  • The reception point is approximately 6m (6yd 1ft) from the hotel entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the reception point.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • The type of flooring in the reception area is tiles.
• Reception Seating Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is tiles and carpet.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in all corridors/walkways.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in the reception and restaurant areas.

You are on Eating and Drinking (Restaurant/Bar). Skip to the next section.

Eating and Drinking (Restaurant/Bar)

• The following information is for the restaurant/bar.
• The restaurant/bar is located in the ground floor lobby.
• There is step-free access to the restaurant/bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is high (110cm+) .
• There is not a lowered section of the counter.
• There is a hearing assistance system .
• The system is a portable loop.
• The hearing assistance system is signed.
• Staff are trained to use the hearing system.
• There is step-free access within the restaurant/bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is carpet and tiles.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 3m from the till/counter.
• The distance between the floor and the lowest table is 50cm.
• The distance between the floor and the highest table is 93cm.
• The standard height for tables is 73cm.
• Takeaway cups are available.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

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• Comments View
  • QR code ordering available no hand held menus.

You are on Conference / Meeting Facilities. Skip to the next section.

Conference / Meeting Facilities

• Conference/meeting facilities are available.
• The conference/meeting facilities are located on the ground floor, at the end of the left hand corridor.
• There is step free access to the conference/meeting facilities.
• The door opening width(s) is/are 75cm+ for the room(s).
• There is a hearing assistance system for the room(s) available on request.
• There is a/are chair(s) with armrests on both sides within the room(s).
• There is sufficient space for a wheelchair user to manoeuvre within the room(s).
• The lighting levels in the room(s) are good.

You are on Accessible Room(s) (Rooms 004, 003, 116 and 117). Skip to the next section.

Accessible Room(s) (Rooms 004, 003, 116 and 117)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a lowered bath.
  • This type of accessible room is located Two accessible rooms with a baths are located on the ground floor. One accessible room with a bath is located on the first floor. One accessible room with a wet room is located on the first floor (room 117).
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests need to open a door between the entrance and the room(s).
  • The narrowest width of the corridor leading to the room surveyed was 133cm.
• Bedroom Features View
  • The accessible room surveyed is located on the ground floor, in the corridor to the right as you enter the hotel entrance.
  • The accessible room surveyed at the time of the visit was 004.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The door is key card activated.
  • The fob/card reader height is 111cm.
  • The width of the door is 87cm (2ft 10in).
  • There are lowered spy holes available.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 60cm (1ft 12in).
  • The measurement between the bed base and floor is 4cm (2in).
  • The bed is moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 84cm.
  • The desk is not height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had a desk chair with armrests and an armchair.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • The window control type(s) for the room is a/are standard lever(s).
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is out of reach (higher than 10cm (4") from floor).
  • The emergency alarm in the room rings to reception.
  • There is a flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
• Ensuite Facilities View
  • The ensuite door opens outwards.
  • The door weight is light.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 88cm (2ft 11in).
  • The dimensions of the ensuite are 165cm x 220cm (5ft 5in x 7ft 3in).
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
  • The ensuite has not got a non-slip floor.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
  • The emergency alarm in the ensuite rings to reception.
  • There is not a flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal waste paper bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
• Toilet Details View
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet has a wall which acts as a backrest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 91cm (2ft 12in).
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Bath Details View
  • The ensuite has a lowered bath.
  • The height of the side of the bath from floor level is 46cm (1ft 6in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a shower over the bath.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is a/are wall-mounted grab rail(s) available for the bath.
• Colour Contrast and Lighting View
  • The colour contrast between the external room door and wall is good.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The colour contrast between the external ensuite door and wall is good.
  • The colour contrast between the internal ensuite door and wall is good.
  • The colour contrast between the ensuite walls and floor is good.
  • The colour contrast between the dropdown rail(s) and wall is poor.
  • The colour contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The lighting levels in the room are good.
  • The lighting levels in the ensuite are good.
• Comments View
  • Baths mats are available in all rooms.

You are on Standard Room(s) (Room 008). Skip to the next section.

Standard Room(s) (Room 008)

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• Bedroom Features View
  • The room surveyed is located on the ground floor, in the corridor to the right of reception.
  • The room surveyed at the time of the visit was 008.
  • There is step-free access to the room surveyed.
  • There is numbered signage on or near the room door.
  • The width of the door is 87cm (2ft 10in).
  • The bed type is double.
  • The height of the bed is 68cm (2ft 3in).
  • The measurement between the bed base and floor is 4cm (2in).
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a flashing fire alarm beacon within the room.
  • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
  • The ensuite door opens outwards.
  • The width of the door to the ensuite is 72cm (2ft 4in).
  • There is not an emergency alarm within the ensuite.
  • There is not a flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
• Colour Contrast and Lighting View
  • The colour contrast between the external room door and wall is good.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The colour contrast between the external ensuite door and wall is good.
  • The colour contrast between the internal ensuite door and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the room are good.
  • The lighting levels in the ensuite are good.
• Comments View
  • Baths mats are available in all rooms.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the main foyer, to the left as you enter the hotel entrance.
  • The stairs are approximately 4m from the hotel entrance.
  • The stairs are clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on the first floor.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the main foyer, to the left as you enter the hotel entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 6m (6yd 1ft) from the hotel entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• There are manual, single doors which may be difficult to open to access the lift lobby on the first floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is low.
• The clear door width is 78cm (2ft 7in).
• The dimensions of the lift are 178cm x 140cm (5ft 10in x 4ft 7in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located in the corridor to the left as you enter the hotel.
  • This accessible toilet is approximately 12m (13yd 4in) from the hotel entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 88cm.
  • The dimensions of the accessible toilet are 175cm x 221cm (5ft 9in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 107cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin and female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 99cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is high.
  • The contrast between the walls and floor is low.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 94cm (3ft 1in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the lobby, to the left of reception.
  • The female and male toilets are approximately 7m (7yd 1ft) from the hotel entrance.
  • There is step-free access into the female and male toilet(s).
  • There is tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.