You are on Getting To (Children's Emergency Department). Skip to the next section.

Getting To (Children's Emergency Department)

• Children's Emergency Department is/are located to the far left as you enter the Emergency Department.
• There is step free access to Children's Emergency Department.
• Children's Emergency Department is approximately 32m from the Emergency Department entrance.
• View information on getting to the hospital (opens new tab)
• View information on getting help and assistance at the hospital (opens new tab)
• If you require Blue Badge parking please click here to view information on Main Entrance Blue Badge Parking Bays (opens new tab).
• View information on additional parking at the hospital (opens new tab).
• Access to Children's Emergency Department is via the Emergency Department entrance.
• View information about this entrance (opens new tab)
• From the Blue Badge parking bays, cross the road at the rear of the bays until you are outside the Normanby Building on Bessemer Road.
  Facing the Normanby Building, turn right and continue along Bessemer Road.
  There is another level crossing which you will need to cross and continue ahead until you are outside the Dental Hospital.
  Directly in front of the Dental Hospital there is level crossing with tactile paving on either side.
  Cross the road and you will be outside the Emergency Department.
  There are bollards on the approach to the entrance.
• Enter via the Emergency Department entrance.
  Continue straight ahead and turn left through the waiting area.
  Continue along the corridor past the lifts.
  Turn left after the lifts and the Children's Emergency Department is located directly ahead.
• The following toilet facilities are available along the route; toilets for ambulant disabled users and standard toilets.
• View information about accessible toilet facilities in public areas of the hospital (opens new tab).
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Hospital Parking (Hospital Main Entrance Blue Badge Bays). Skip to the next section.

Hospital Parking (Hospital Main Entrance Blue Badge Bays)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the hospital main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 200cm x 550cm (6ft 7in x 18ft 1in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left of the main entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the hospital main entrance.

You are on Outside Access (Emergency Department Entrance). Skip to the next section.

Outside Access (Emergency Department Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 122cm (4ft).
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 110cm (3ft 7in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 185cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 158cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located leading to the entrance from Bessemer Road.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 145cm.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).

You are on Department / Service (Children's Emergency Department). Skip to the next section.

Department / Service (Children's Emergency Department)

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• Department / Service Access View
  • Children's Emergency Department is located to the far left of the Emergency Department.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 134cm.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 156cm (5ft 1in).
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 129cm (4ft 3in).
  • There is a door release button when exiting.
  • The height of the door release button is 175cm (5ft 9in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, consultation rooms, treatment rooms, ambulant toilet facilities for everyone and standard toilet facilities.
  • There are 16 consultation/treatment rooms in this department/service.
  • A mobile hoist is available from another department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located within the Emergency Department.
  • There are standard toilet facilities within this department/service.
• Comments View
  • At the entrance to the Children's Emergency Department there is a single gate that opens towards you, is easy to open and 98cm wide.

You are on Opening Times (Children's Emergency Department). Skip to the next section.

Opening Times (Children's Emergency Department)

• The venue is open 24hrs.

You are on Reception (Children's Emergency Department). Skip to the next section.

Reception (Children's Emergency Department)

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• Reception View
  • The reception point is located ahead and to left as you enter the department.
  • The reception point is approximately 12m (13yd 4in) from the Children's Emergency Department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 11/10/2023.
  • The hearing assistance system was not working at the time of testing.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and single seats with armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Children's Minors). Skip to the next section.

Consultation / Treatment Room (Children's Minors)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Minors 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Adolescent Room). Skip to the next section.

Consultation / Treatment Room (Adolescent Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Adolescent Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are low to moderate.

You are on Consultation / Treatment Room (Sensory Room). Skip to the next section.

Consultation / Treatment Room (Sensory Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Sensory Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Triage Rooms). Skip to the next section.

Consultation / Treatment Room (Triage Rooms)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Triage 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) by sliding.
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 93cm (3ft 1in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• All chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Entrance (Children's Majors). Skip to the next section.

Entrance (Children's Majors)

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• Entrance Details View
  • This information is for the entrance located at the rear of the department.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 86cm.

You are on Consultation / Treatment Room (Children's Majors). Skip to the next section.

Consultation / Treatment Room (Children's Majors)

• There is / are 7 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Majors 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) by sliding.
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 96cm (3ft 2in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Entrance (Paediatric Observation and Procedure Area). Skip to the next section.

Entrance (Paediatric Observation and Procedure Area)

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• Entrance Details View
  • This information is for the entrance located to the right of the reception desk.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 87cm.

You are on Consultation / Treatment Room (Paediatric Observation and Procedure Area). Skip to the next section.

Consultation / Treatment Room (Paediatric Observation and Procedure Area)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Bed 1.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Washroom (Paediatric Observation and Procedure Area - Shower Room). Skip to the next section.

Washroom (Paediatric Observation and Procedure Area - Shower Room)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the unit.
  • The washroom surveyed is located along the corridor to the right.
  • The washroom surveyed is approximately 4m from the Paediatric Observation and Procedure Area entrance.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is shared.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 67cm (2ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a mirror.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 79cm.
  • As you face the wash basin the wall-mounted grab rails are on the right.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are female sanitary and pedal bin disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • There is not a shelf next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The shower control type is lever.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The toilet seat colour contrast is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Standard Toilet(s) (Children's Minors - Shared). Skip to the next section.

Standard Toilet(s) (Children's Minors - Shared)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the Minors area, to the left of Minors 3.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 16m from the Children's Emergency Department entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is high.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the wash basin.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the shared toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 87cm.

You are on Standard Toilet(s) (Children's Majors - Shared). Skip to the next section.

Standard Toilet(s) (Children's Majors - Shared)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the Majors area opposite Majors Cubicle 2.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the Children's Majors entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is medium.
  • The colour contrast between the internal toilet door(s) and wall(s) is medium.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the wash basin.
  • Lighting levels are good.