Access Guide
Getting To (Costa - Golden Jubilee Wing Ground Floor)
- Costa is/are located in the Golden Jubilee Wing.
- There is step free access to Costa.
- Costa is approximately 17m from the Golden Jubilee Wing Entrance.
- View information on getting to the hospital (opens new tab)
- View information on getting help and assistance at the hospital (opens new tab)
- If you require Blue Badge parking please click here to view information on Hospital Main Entrance Blue Badge Bays (opens new tab).
- View information on additional parking at the hospital (opens new tab).
- Access to Costa is via the Golden Jubilee Wing Entrance.
- View information about this entrance (opens new tab)
- Cross the road to the Main Hospital Entrance, via the zebra crossing.
Turn left and follow the pavement along the edge of the main hospital building, cross the zebra crossing and continue along the front of the buildings to the entrance area of the Golden Jubilee Wing.
There are bollards on the route to the entrance. - Enter the building and immediately turn right.
Costa is located on the left. - View information about accessible toilet facilities in public areas of the hospital (opens new tab).
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Hospital Parking (Hospital Main Entrance Blue Badge Bays)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the hospital main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 200cm x 550cm (6ft 7in x 18ft 1in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the left of the main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the hospital main entrance.
Outside Access (Golden Jubilee Wing Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 112cm (3ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 110cm (3ft 7in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 178cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left of the entrance as you face it.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The ramp/slope does bypass the step(s).
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Step Details
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- The step(s) is/are located in front of the entrance.
- There is/are 10 step(s).
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up the step(s).
Opening Times (Costa - Golden Jubilee Wing Ground Floor)
- Monday 07:30 - 17:30.
- Tuesday 07:30 - 17:30.
- Wednesday 07:30 - 17:30.
- Thursday 07:30 - 17:30.
- Friday 07:30 - 17:30.
- Saturday 11:00 - 17:00.
- Sunday Closed.
Eating and Drinking (Costa - Golden Jubilee Wing Ground Floor)
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Location and Access
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- The following information is for the café.
- The café is located to the right as you enter the Golden Jubilee Wing via the main entrance.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered and full table service available via online app.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus, menu boards and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 95cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is not ample room for a wheelchair user to manoeuvre.
- There are some tables which are accessible to wheelchair users.
- The standard height for the underside of dining tables is 71cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is tiles.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Comments
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- Limited seating is available at within Costa.
- the nearest public seating is available in the Golden Jubilee Wing foyer.
