Access Guide
Getting To (Outpatients B - Children's Outpatients)
- Outpatients B - Children's Outpatients is located at the front of the hospital.
- The route from the Accessible Parking to the Main Entrance has uneven surfaces, slopes, bollards and bins.
- View further information about parking at the hospital (opens new tab)
- View further information about entrances (opens new tab)
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Accessible Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 446cm (7ft 5in x 14ft 8in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 4 hours only.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the main entrance.
Outside Access (Entrance B - Children's Outpatients)
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Entrance Details
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- This information is for the entrance located in the centre at the front of the hospital.
- There is a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 120cm.
- The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 124cm (4ft 1in).
- There is an intercom.
- The height of the intercom is 124cm (4ft 1in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 115cm (3ft 9in).
- There is a door release button when exiting.
- The height of the door release button is 169cm (5ft 7in).
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 95cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 134cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left of the entrance.
- The ramp/slope gradient is slight.
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Comments
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- The slope in front of the entrance is steep if the entrance is approached from the front or right.
Department / Service (Outpatients B - Children's Outpatients)
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Department / Service Access
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- Outpatients B - Children's Outpatients is located at the front of the hospital.
- There is level access throughout the department/service.
- Staff can provide assistance with using any manual doors within the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms, a treatment room, accessible toilet facilities for everyone and standard toilet facilities.
- There are 7 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 25/07/2024.
- The hearing assistance system was working at the time of testing.
- A mobile hoist is available from another department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
Opening Times (Outpatients B - Children's Outpatients)
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Reception (Outpatients B - Children's Outpatients)
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Reception
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- The reception point is located just beyond the Outpatients B - Children's Outpatients entrance.
- The reception point is approximately 3m (3yd 10in) from the Outpatients B - Children's Outpatients entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is not sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 25/07/2025.
- The hearing assistance system was working at the time of testing.
- There is a touch screen.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Baby Weighing Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Weighing Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Phlebotomist Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Ocean Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Room 1)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 73cm (2ft 5in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Room 5)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 5.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 83cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are adjustable.
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Comments
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- There is a door release button at a height of 110cm.
Toilet with Adaptations (Corridor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located past the reception and along the main department corridor, on the right.
- This accessible toilet is approximately 6m from the Outpatients B - Children's Outpatients entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and dementia friendly signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 84cm (2ft 9in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 172cm x 196cm (5ft 8in x 6ft 5in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There are dropdown rails on both sides of the toilet.
- The visual contrast between the dropdown rail(s) and wall is medium.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 110cm from the floor.
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Additional Fixtures
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- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a wall which acts as a backrest.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 89cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 90cm (2ft 11in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 134cm (4ft 5in).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 106cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located on the right past reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 7m from the Outpatients B - Children's Outpatients entrance.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 89cm.
- The wash basin(s) tap type is lever.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin, on the right.
- Lighting levels are moderate to good.
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Toilet Facilities 2
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- The female toilet is located on the right past reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the Outpatients B - Children's Outpatients entrance.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The visual contrast between the internal toilet door(s) and wall(s) is high.
- The visual contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 89cm.
- The wash basin(s) tap type is lever.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin, on the right.
- Lighting levels are moderate to good.
