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Great Dover Street Apartments - Blocks 5 - 8

165 Great Dover Street, London, SE1 4XA

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in the Guy's Campus.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is London Bridge.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is London Bridge.

Parking (Blue Badge Parking)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located off Tabard Street at the rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 540cm (11ft 10in x 17ft 9in).
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 90m (98yd 1ft) from the block entrances 5-8.
    • The furthest Blue Badge bay is 95m (103yd 2ft) from the block entrances 5-8.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • The car park has an automatic barrier.
    • If in use, it can be raised by contacting reception through the intercom buzzer at the barrier.

Outside Access (Pedestrian Gate into Courtyard From The Car Park)

  • Entrance View
    • This information is for the entrance located from the Blue Badge car park into the courtyard.
    • There is step free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 125cm (4ft 1in).
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 125cm (4ft 1in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) may be difficult to open.
    • The width of the door opening is 105cm (3ft 5in).

Outside Access (Reception Entrance)

  • This information is for the entrance located on Great Dover Street.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single (with a locked extension leaf).
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).

Level Change (Reception Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The reception can also be accessed using the lift just inside the main courtyard entrance.

Reception (Residence Reception)

  • The Residence Reception is located ahead from the main entrance, or to the right as you exit the lift from the courtyard.
  • The desk is 10m (10yd 2ft) from the courtyard lift.
  • Clear signage for the reception area is not visible from the lift.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • The counter section with the knee recess also serves as a lift-up flap to access the office behind and may not always be in place.
    • There are two sofas in the waiting area next to reception.
    • The foyer also houses the postal lockers for each of the rooms.
    • The desk is staffed by members of the accommodation team during the day and by security staff overnight.

Outside Access (Main Entrance to the Courtyard)

  • Entrance View
    • This information is for the entrance located off Great Dover Street, to the left of the reception entrance as you face it.
    • There is step free access at this entrance, via lift.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are single.
    • The width of the door opening is 89cm (2ft 11in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located just inside the entrance, to the side of the lift.
    • There is / are 15+ step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are shallow (2cm - 10cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Lift View
    • There is a lift to access this entrance.
    • The lift does bypass the step(s).
  • Comments View
    • There are also 3 deep steps on the other side of the lift that lead up to the reception (shown in photograph 5). The lift overcomes these steps to.

Lift (Main Entrance to Courtyard Lift)

  • There is a lift for public use.
  • The lift is located just inside the main entrance to the courtyard.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1, 2 and 3.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 2m (2yd 7in) from the main courtyard entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low to moderate.
  • Comments View
    • The buttons 1, 2 and 3 in the lift correspond with the courtyard, entrance and reception levels respectively.
    • On the courtyard level there is a passageway, 96cm wide, leading from the lift to the courtyard (shown in photograph 3).

Outside Access (Block 5 Entrance)

  • Entrance View
    • This information is for the entrance located off the central courtyard.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 104cm (3ft 5in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are double (with one leaf locked).
    • The width of the door opening is 93cm (3ft 1in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Comments View
    • The intercoms for the flats in this block are between 104 - 118cm high.

Outside Access (Block Entrances 6-8)

  • This information is for the entrance located at the front of the blocks off the courtyard.
  • There is level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 93cm (3ft 1in).
  • Comments View
    • The entrances for Blocks 6 - 8 are all the same.
    • The intercoms at these entrances are between 105 - 117cm high.
    • The card readers are 109cm high.

Inside Access

  • There is level access to the service(s).
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.
  • Comments View
    • Photograph 1 shows the push pad operated automatic door on the ground floor of Block 5. This leads to Flat 52, the bike store and bin room.

Other Floors (Block 5)

  • Steps View
    • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6 and 7.
    • The stairs are located ahead as you enter the block.
    • The stairs are approximately 2m from the block 5 entrance.
    • There are 15+ steps between floors.
    • The lighting levels are moderate to good.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • There are identical stairs in Blocks 6 and 7. Block 8 has similar stairs, except with the handrail on the right hand side going up (shown in photograph 4).

Lift (Block 5)

  • There is a lift for public use.
  • The lift is located ahead as you enter the block.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6 and 7.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 2m (2yd 7in) from the Block 5 entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 105cm x 120cm (3ft 5in x 3ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift has a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is good.

Accommodation (Flat 52)

  • Location of Accessible Accommodation View
    • The establishment provides 1 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to Flat 52.
    • The accessible facilities are located on the ground floor of Block 5.
    • There is level access from an accessible entrance.
    • The room number viewed was 52C.
    • The width of the door to the room is 76cm (2ft 6in).
    • The dimensions of the clear floor space are 170cm x 200cm (5ft 7in x 6ft 7in).
    • The bed is 63cm (2ft 1in) high.
    • The measurement between the bed base and floor is 4cm (2in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • Other accessible facilities available in the bedroom are an automatic door into the room (shown in photograph 1) and storage furniture with knee space and lower height hanging rails in the wardrobes (photograph 4).
    • Other accessible facilities available in the accommodation are an automatic door into Flat 52 which is 76 cm wide with a card reader 97 cm high (photograph 9); a shared kitchen accessed by a push pad automatic door (photograph 10), which includes lower and standard height worktops, sinks and hobs and an accessible oven (photographs 11 and 12).
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 145cm x 255cm (4ft 9in x 8ft 4in).
    • The door opens outwards.
    • The width of the door to the bathroom is 87cm (2ft 10in).
    • The door is easy to open.
    • There is not a functional emergency alarm in the bathroom.
    • No emergency alarm is fitted in the bathroom.
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 70cm (2ft 4in).
    • There is not a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 78cm (2ft 7in).
    • As you face the toilet pan the transfer space is on the right.
    • There is not a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are not available for the toilet.
    • There are mirrors.
    • The mirrors are placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is fixed.
    • The type of shower controls used are twist/turn.
    • There is no shower seat.
    • There are no handrails available for the shower.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is poor.
    • The lighting levels are moderate to good.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • Lighting levels are moderate to good.
  • Auxiliary Aids - General View
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Available auxiliary aids include flashing alarms.
    • Other auxiliary aids available are deaf alert kits including vibrating pads and pagers.
    • Flashing fire alarms are available on request.
    • The accommodation does not provide other auxiliary aids for people with mobility impairments.
    • There is / are 0 accessible room(s) with a bath.
    • There is / are 2 accessible room(s) with a wheel in shower.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • There is level access to standard rooms on other floors.
  • Comments View
    • There are similar facilities in flat 65, room 65D which has an ensuite with left hand transfer and the toilet flush not on the transfer side, shown in photograph 13. This room is not accessed by an automatic door.
    • Photograph 14 shows the shared kitchen in Flat 65.

Laundry

  • The laundry is located off the courtyard, between the entrance to block 8 and the gate to the Blue Badge parking.
  • A key card is required to open the door, which is heavy and opens inwards to give a 75cm wide clear opening.
  • Generally the washing machines are at floor level with the tumble driers stacked on top, but there is one tumble drier at floor level.
  • The irons are not within reach of a wheelchair user.
  • There are sofas in the room waiting area.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.