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Woodland Suite

Teddington Health and Social Care Centre, 18 Queen's Road, Teddington, Middlesex, TW11 0LR

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Access Guide

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Getting To (Woodland Suite)

  • The most accessible route from the Blue Badge bays in the visitors car park has step-free level access.
  • Access to the Woodland Suite is via the Teddington Health and Social Care Centre main entrance.
  • There is not a drop-off point at this entrance.
  • The Woodland Suite is located to the right from the Teddington Health and Social Care Centre main entrance.
  • The Woodland Suite is approximately 14m from the Teddington Health and Social Care Centre main entrance.
  • Enter via the Teddington Health and Social Care Centre main entrance and turn right.
  • The entrance to the Woodland Suite is directly ahead.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Visitor Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 248cm x 489cm (8ft 2in x 16ft 1in).
    • The nearest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Teddington Health and Social Care Centre)

  • Entrance Details View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 121cm (3ft 12in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 86cm (2ft 10in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 115cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Department / Service (Woodland Suite)

  • Location and Access View
    • The Woodland Suite is located to the right from the Teddington Health and Social Care Centre main entrance.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 119cm.
    • There is a single manual door with a high visual contrast.
    • The door is permanently held open.
    • The width of the opening is 85cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 7 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The nearest toilet with adaptations is located on the ground floor of the Teddington Health and Social Care Centre.

Reception (Woodland Suite)

  • The reception is located ahead from the Woodland Suite entrance.
  • The distance from the department entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Consultation / Medical Room (Clinic Rooms)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Birch Room.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Multi-Purpose Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Juniper Room.
  • The room is located off the waiting area.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.