Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Blood Tests and Anticoagulation Clinic

Kingston Hospital NHS Foundation Trust, Galsworthy Road, Kingston upon Thames, Surrey, KT2 7QB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • The postcode for SAT-NAV users is KT2 7QB.
      Kingston Hospital is located to the east of the town centre.
      Kingston Hospital can be accessed from the M25 or A3.
    • Parking at the hospital is very limited so where possible travel by public transport.
      Car parks 1 to 3 are located at the front of the site.
      There are Blue Badge bays available in car parks 1, 2 and outside of the Esher Wing.
  • By Bus View
    • Kingston Hospital is served by a number of bus routes such as Kingston Hospital Forecourt – K2 and K4, Galsworthy Road – K3, 57, 213 and N213, Coombe Road – K2, K3, K4, K5 and Kingston Hill – 57, 85, 213, N213.
    • There is an onsite bus stop.
    • The main on-site bus stop is located in front of the Sir William Rous Unit, off of Galsworthy Road.
    • The bus stop is sheltered and has bench seating available. There is limited space for a wheelchair user.
    • The route from the main on-site bus stop to the main entrance is approximately 75 meters. The route has slight slopes/ramps on approach and there is a zebra crossing with tactile paving on both sides.
  • By Train View
    • The nearest station to Kingston Hospital is Norbiton, approximately 0.2 miles (4 minute walk) away via Coombe Road or Wolverton Avenue.
      Norbiton Station is served by the South Western Railway.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 of the Bernard Meade Wing.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8934 3993.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found by the outpatients main entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception.

Hospital Parking (Car Park 1)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac and block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 254cm x 460cm (8ft 4in x 15ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building and close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the main entrance.
  • Comments View
    • Blue Badge holders must register their car registration to get free parking.

Getting To (Blood Tests and Anticoagulation Clinic)

  • Blood Tests and Anticoagulation Clinic is/are located on the ground floor / L3 of the outpatients department.
  • Access to Blood Tests and Anticoagulation Clinic is via the Outpatients Department entrance.
  • Enter the hospital via the main outpatients entrance, immediately turn left and the department will be in front of you.
  • There is step free access to Blood Tests and Anticoagulation Clinic.
  • Blood Tests and Anticoagulation Clinic is approximately 3m from the Outpatients Department entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right of the main hospital entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 112cm (3ft 8in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 219cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 137cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the first set of doors.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Opening Times (Blood Tests and Anticoagulation Clinic)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Blood Tests and Anticoagulation Clinic)

  • Department / Service Access View
    • The Blood Tests and Anticoagulation Clinic is located on the ground floor / L3 of the outpatients department.
    • There is not a/are not door(s) leading into the department/service.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area and treatment rooms.
    • There are 6 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located in the outpatients ground floor / L3 waiting area.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located in the outpatients ground floor / L3 waiting area.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 45cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Blood Test Bay)

  • There is / are 6 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Bay 1.
  • There is level access to the consultation / treatment room.
  • There is not a/are not door(s) into the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.
  • Comments View
    • Chairs can be removed to accommodate wheelchair access.
    • There are four bays.
    • The bays are all similar in configuration.

Consultation / Treatment Room (Blood Test Room)

  • There is / are 6 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; B Anticoagulation.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • Some chairs are height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Anticoagulation Clinic)

  • There is / are 6 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; A.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 89cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • Some chairs are height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on level 3 by the Main Entrance, on level 2 of the Esher Wing and Kingston Surgical Centre, on levels 3 and 4 of the Kingston Surgical Centre and on levels 6 and 7 of the Esher Wing.
  • Shared standard toilet facilities are located on level 3 by the Main Entrance, level 2 of the Esher Wing and Kingston Surgical Centre and on level 5 of Esher Wing.
  • Female and male standard toilet facilities are located on levels 3 and 4 of Kingston Surgical Centre.
  • Parent and baby changing facilities are located within the accessible toilet on level 2 of the Kingston Surgical Centre and within the accessible toilets on levels 6 and 7 of Esher Wing.

Related Access Guides