Access Guide
Getting To The Hospital
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By Road
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- The postcode for SAT-NAV users is KT2 7QB.
Kingston Hospital is located to the east of the town centre.
Kingston Hospital can be accessed from the M25 or A3. - Parking at the hospital is very limited so where possible travel by public transport.
Car parks 1 to 3 are located at the front of the site.
There are Blue Badge bays available in car parks 1, 2 and outside of the Esher Wing.
- The postcode for SAT-NAV users is KT2 7QB.
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By Bus
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- Kingston Hospital is served by a number of bus routes such as Kingston Hospital Forecourt – K2 and K4, Galsworthy Road – K3, 57, 213 and N213, Coombe Road – K2, K3, K4, K5 and Kingston Hill – 57, 85, 213, N213.
- There is an onsite bus stop.
- The main on-site bus stop is located in front of the Sir William Rous Unit, off of Galsworthy Road.
- The bus stop is sheltered and has bench seating available. There is limited space for a wheelchair user.
- The route from the main on-site bus stop to the main entrance is approximately 75 meters. The route has slight slopes/ramps on approach and there is a zebra crossing with tactile paving on both sides.
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By Train
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- The nearest station to Kingston Hospital is Norbiton, approximately 0.2 miles (4 minute walk) away via Coombe Road or Wolverton Avenue.
Norbiton Station is served by the South Western Railway.
- The nearest station to Kingston Hospital is Norbiton, approximately 0.2 miles (4 minute walk) away via Coombe Road or Wolverton Avenue.
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Useful Links
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- Please use the link below for up to date Transport for London information.
- To view the web page described above click here (opens in new tab).
- Please use the link below for more information on Norbiton Station.
- To view the web page described above click here (opens in new tab).
- Please use the link below for more information on South Western Railway.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on level 2 of the Bernard Meade Wing.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8934 3993.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found by the outpatients main entrance.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact the main reception.
Hospital Parking (Car Park 2)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the maternity and day surgery unit.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 193cm x 558cm (6ft 4in x 18ft 4in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located close to the Blue Badge parking bays.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the day surgery unit.
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Comments
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- Blue Badge holders must register their car registration to get free parking.
Opening Times (Day Surgery Unit)
- Monday 07:30 - 19:30.
- Tuesday 07:30 - 19:30.
- Wednesday 07:30 - 19:30.
- Thursday 07:30 - 19:30.
- Friday 07:30 - 19:30.
- Saturday Closed.
- Sunday Closed.
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Comments
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- The department can occasionally run weekend operations.
Outside Access (Day Surgery Unit)
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Entrance Details
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- This information is for the entrance located to the left of the main hospital entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 118cm (3ft 10in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 206cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 208cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception
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Reception
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- The reception point is located on the right as you enter the unit.
- The reception point is approximately 2m (2yd 7in) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 22/06/2022.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 13m from the entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- The surface height of the lowest table is 46cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are not available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Accessible Toilet(s) (Waiting Area - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left of the waiting area.
- This accessible toilet is approximately 10m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is fair.
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Toilet Features
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- The dimensions of the accessible toilet are 216cm x 222cm (7ft 1in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 152cm.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 94cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is poor.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 89cm (2ft 11in).
- The contrast between the towel dispenser and the wall is poor.
- There is not a hand dryer.
Entrance (Clinical Area)
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Entrance Details
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- This information is for the entrance located to the left of the reception.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 132cm.
Consultation / Treatment Room (DSU Ultrasound Room)
- There is / are 3 consultation / treatment room(s) available.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are adjustable.
Consultation / Treatment Room (Pain Treatment Room)
- There is / are 3 consultation / treatment room(s) available.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
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Comments
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- At the time of survey (June 2022) this room was also being used for storage.
Consultation / Treatment Room (Consenting Room)
- There is / are 3 consultation / treatment room(s) available.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 89cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Entrance (Access to Wards A and C)
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Entrance Details
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- This information is for the entrance located beyond the clinical area entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The width of the door opening is 158cm.
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Comments
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- The push pad to open these doors is at a height of 120cm.
Ward (A)
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Ward Information
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- This is a/an day surgery ward.
- This is a shared ward.
- There is/are 14 bay(s) available.
- There is/are 2 side room(s) available.
- There is/are 16 bed(s) on this ward in total.
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Ward Access
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- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is good.
- The lighting levels in the side room are moderate to good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located in the main waiting area.
- There are standard toilet facilities on the ward for visitors.
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Visiting Times
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- Visiting times vary, please contact the ward in advance.
Ward (B)
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Ward Information
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- This is a/an day surgery ward.
- This is a shared ward.
- There is/are 8 bay(s) available.
- There is/are 0 side room(s) available.
- There is/are 8 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 110cm.
- There is a lowered section.
- The height of the lowered section of the desk is 76cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located in the main waiting area.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located in the main waiting area.
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Visiting Times
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- Visiting times vary, please contact the ward in advance.
Ward (C)
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Ward Information
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- This is a/an day surgery ward.
- This is a shared ward.
- There is/are 5 bay(s) available.
- There is/are 1 side room(s) available.
- There is/are 6 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 165cm (5ft 5in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 122cm (4ft).
- There is a door release button when exiting.
- The height of the door release button is 178cm (5ft 10in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 92cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is poor.
- The lighting levels in the side room are moderate to good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are not washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located in the main waiting area.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located in the main waiting area.
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Visiting Times
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- Visiting times vary, please contact the ward in advance.
- The push button to open the doors is at a height of 116cm.
Washroom (Ward A)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located on the left hand side, next to bay 1.
- The washroom surveyed is approximately 12m from the Wards A and C entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards and outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 86cm (2ft 10in).
- The dimensions of the washroom are 315cm x 177cm (10ft 4in x 5ft 10in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 78cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 127cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is not a lateral transfer space.
- There is a flush.
- There is no dropdown rail for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 93cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head height is fixed.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
- The toilet seat colour contrast is poor.
- The colour contrast between the shower wall-mounted grab rails and wall is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are moderate to good.
Washroom (Ward B)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located on the right as you enter Ward B.
- The washroom surveyed is approximately 4m from the Ward B entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 263cm x 215cm (8ft 8in x 7ft 1in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 79cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 90cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
View
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is not a lateral transfer space.
- There is a flush.
- There is no dropdown rail for the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 94cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
View
- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head height is fixed.
- The shower control type is twist/turn.
- A shower chair is available.
- There are not wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are moderate to good.
Accessible Toilet(s) (Patients - Ward C)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located on the right hand side of Ward C.
- This accessible toilet is approximately 7m from the Ward C entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is fair.
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Toilet Features
View
- The dimensions of the accessible toilet are 165cm x 210cm (5ft 5in x 6ft 11in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 134cm from floor level.
- The lighting levels are moderate to good.
- There is not a lateral transfer space.
- There is a flush.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is no dropdown rail.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 90cm.
- The shelf is located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 76cm (2ft 6in).
- The contrast between the toilet roll holder and the wall is poor.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 128cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 125cm (4ft 1in).
- The contrast between the towel dispenser and the wall is fair.
- There is not a hand dryer.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a fixed baby change table available.
- The height of the baby change table is 82cm.
Standard Toilet(s) (Ward A)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The shared toilet is located at the far end of the ward, opposite the side rooms.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 22m from the Wards A and C entrance.
- There is pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is good.
- Toilet seats do not have a good colour contrast.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- The ambulant toilet does not have vertical wall mounted grab rails.
- There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
- The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is fair.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are moderate to good.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on level 3 by the Main Entrance, on level 2 of the Esher Wing and Kingston Surgical Centre, on levels 3 and 4 of the Kingston Surgical Centre and on levels 6 and 7 of the Esher Wing.
- Shared standard toilet facilities are located on level 3 by the Main Entrance, level 2 of the Esher Wing and Kingston Surgical Centre and on level 5 of Esher Wing.
- Female and male standard toilet facilities are located on levels 3 and 4 of Kingston Surgical Centre.
- Parent and baby changing facilities are located within the accessible toilet on level 2 of the Kingston Surgical Centre and within the accessible toilets on levels 6 and 7 of Esher Wing.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Kingston Hospital - Building Guide link (new tab) - click here.
- Kingston Hospital - Car Parks link (new tab) - click here.