Access Guide
Introduction
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Surbiton.
- The venue is not situated on a road which has a steep gradient.
- The nearest National Rail station is Surbiton.
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Comments
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- The Clayhill Halls of Residence are managed and run by Grosvenor Facilities Management.
- There are 59 Blocks situated at Clayhill.
- The room adapted for a wheelchair user is located in Block 58.
- Access to all blocks is gained with a key card which is issued to resident students only.
Building Parking
- The building does have its own dedicated parking.
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Building Car Park
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- The car park can be used by permit holders.
- There are no parking charges that apply on the day.
- The car park is located to the front, side and rear of the halls of residence.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- Designated Blue Badge parking bays are available.
- There is/are 7 designated parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
- The dimensions of the designated bays do vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The nearest designated bay is 26m (28yd 1ft) from the reception block entrance.
- The route from the car park to the building is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The dropped kerb between the car park and the building does not have tactile paving.
- The car park surface is tarmac.
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Drop Off Point
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- There is not a designated drop off point.
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Comments
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- There are 4 Blue Badge parking bays outside Blocks 57 and 58 (photographs 1 to 3).
- There are 3 Blue Badge parking bays outside Blocks 50 and 51 (photographs 5 to 8).
- The dimensions of the Blue Badge parking bays outside Blocks 50 and 51 are 230cm wide and 520cm - 540cm deep.
- The car park is on a slope with a very easy incline (photographs 9 to 12).
- The standard parking bays to the left of Block 51 are on a slope with a steep incline (photographs 13 to 16).
- There is a long slope with a slight incline and uneven surfaces between the Blue Badge parking bays outside Blocks 50, 51, and Reception (photographs 17 to 19).
- Parking is free for residents.
- Charges apply for visitors after 16:30 on weekdays, and at weekends.
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Comments
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- There are 4 Blue Badge parking bays outside Blocks 57 and 58 (photographs 1 to 3).
- There are 3 Blue Badge parking bays outside Blocks 50 and 51 (photographs 5 to 8).
- The dimensions of the Blue Badge parking bays outside Blocks 50 and 51 are 230cm wide and 520cm - 540cm deep.
- The car park is on a slope with a very easy incline (photographs 9 to 12).
- The standard parking bays to the left of Block 51 are on a slope with a steep incline (photographs 13 to 16).
- There is a long slope with a slight incline and uneven surfaces between the Blue Badge parking bays outside Blocks 50, 51, and Reception (photographs 17 to 19).
- Parking is free for residents.
- Charges apply for visitors after 16:30 on weekdays, and at weekends.
Outside Access (Reception Block Entrance)
- This information is for the entrance located at the front of the reception block.
- There is not level access into the venue.
- Reception Block Entrance
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 90cm (2ft 11in).
Level Change (Reception Block Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is permanent.
Reception
- The desk/counter is 4m (4yd 1ft) from the reception block entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access (Reception Block)
- There is level access to the service(s).
- There is a hearing assistance system.
- The hearing assistance system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- The lighting levels are bright.
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Comments
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- There is a Common Room located in the Reception Block for use by all resident students.
Outside Access (Block 58 Entrance)
- This information is for the entrance located at the front of Block 58.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 85cm (2ft 9in).
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Comments
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- A key card is required to enter all blocks.
Level Change (Block 58 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the entrance.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 124cm (4ft 1in).
Outside Access (Blocks 1-57 and Block 59 Entrances)
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
Level Change (Blocks 1-57 and Block 59 Entrances)
- There is a/are step(s) to access this area/service.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- All blocks, except Block 58, have at least 1 step located immediately in front of the entrance.
- The majority of the blocks have ramps or slopes leading to their entrance from the grounds however some blocks can be accessed via steps only.
- A key card is required for access to these blocks.
Accommodation (Block 58, Flat A)
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Location of Accessible Accommodation
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- The establishment provides 2 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
- The accessible facilities are located within Block 58.
- There is level access from an accessible entrance.
- The room number viewed was 58 A1.
- The width of the door to the room is 88cm (2ft 11in).
- The dimensions of the clear floor space are 160cm x 270cm (5ft 3in x 8ft 10in).
- The bed is 60cm high.
- The measurement between the bed base and floor is 48cm (1ft 7in).
- Light switches are within 120cm (4ft) from floor level.
- There is a functional emergency alarm in the room.
- Assistance dogs are welcome to stay with residents in accessible accommodation.
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Accessible Bathroom
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- The information relates to the shared bathroom.
- The dimensions of the bathroom are 250cm x 250cm (8ft 2in x 8ft 2in).
- The door opens inwards.
- The width of the door to the bathroom is 88cm.
- The door weight is heavy.
- There is a functional emergency alarm in the bathroom.
- The door is locked by a (no lock).
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 74cm (2ft 5in).
- There is a mixer tap.
- The tap type is lever.
- There is a lateral transfer space.
- The measurement of lateral transfer space is 190cm (6ft 3in).
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet pan the wall mounted grab rails are on both sides.
- There are mirrors.
- The mirrors are not placed at a lower level or at an angle for ease of use.
- Disposal facilities are not available.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head height is adjustable.
- The type of shower controls used are lever.
- There is no shower seat.
- There are handrails available for the shower.
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Colour contrast and lighting in accessible rooms
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- The colour contrast between the external room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal room door and wall is high.
- The colour contrast between external ensuite / bathroom door and wall is high.
- The lighting levels are bright.
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Colour contrast and lighting in accessible bathroom
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- The colour contrast between the internal bathroom door and wall is high.
- The colour contrast between the walls and floor in the bathroom is high.
- The colour contrast between the dropdown rails and wall is low.
- The colour contrast between the grab rails and wall is low.
- Lighting levels are bright.
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Auxiliary Aids - General
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- Some of the rooms have auxiliary aids for people with sensory impairments.
- Available auxiliary aids include flashing alarms and vibrating pillows.
- Flashing fire alarms are available on request.
- Vibrating fire alarms are available on request.
- The accommodation does provide other auxiliary aids for people with mobility impairments.
- Available mobility auxiliary aids include ceiling tracking hoists are available.
- Assistance dogs are welcome to stay with residents in standard rooms.
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Ground Floor Rooms
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- Ground floor rooms do have level access.
- Rooms are located throughout every block.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
Inside Access (Block 58, Flat A)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G,1,2.
- The stairs are located just inside each entrance.
- There are 15+ steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are additional rooms.
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Comments
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- Each block has identical staircases leading to the same number of floors.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.