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Health Centre, Penrhyn Road Campus

Penrhyn Road, Kingston Upon Thames, Surrey, KT1 2EE

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Access Guide

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Introduction

  • Services / facilities within the building include NHS Health centre, consultation rooms and a meeting room. The 2nd floor of the building is a meeting room only.

Getting Here

  • By Road View
    • The Penrhyn Road campus is located close to Kingston town centre in South West London. The campus is located on the A420.
      Kingston University recommends visitors use the excellent public transport links instead of driving.
    • Free car parking is available on all sites for blue badge holders and there are docking bays for electric cars.
      The University has limited on-site parking facilities and prioritises staff during core working hours (Monday to Friday, 7.30am to 4.30pm). Limited visitor parking is available but must be pre-booked through the person you are visiting, as parking enforcement measures are in operation at all sites.
  • By Bus View
    • The 71, 281, K2 and K3 buses all run along Penrhyn Road and there are stops directly outside the main entrance.
  • By Train View
    • Trains run regularly from London Waterloo to Surbiton station (midweek 10 trains per hour, journey times 15–32 minutes) and Kingston station (midweek four trains per hour, journey times 28–33 minutes). Both Surbiton and Kingston are in Travelcard Zone 6.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Kingston University, Penrhyn Road.
    • The car park is located Fassett Road.
  • On Street Parking View
    • Clearly signed and/or standard marked parking bays are available.
    • The on street standard parking bay(s) is/are located on Fassett Road.
  • Comments View
    • Parking on Grove Crescent is for permit holders only, Monday-Saturday between 8:30-18:30.

Site/Campus Car Park (Fassett Road Car Park)

  • Car Park View
    • The car park is located at the rear of the Penrhyn Road campus Main Building.
    • The nearest building(s) to this car park is/are the Penrhyn Road campus Main Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 500cm x 500cm (16ft 5in x 16ft 5in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by anybody, Blue Badge holders and permit holders.
    • Parking charges apply for all except Blue Badge holders.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located by the rear entrance to the Penrhyn Road campus Main Building.
    • There is not a payment machine at a convenient height for wheelchair users.
    • Payment cannot be made by phone.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is level access to the car park from the Penrhyn Road Campus main building.
    • This car park is not clearly signposted from the Penrhyn Road Campus main building.
    • The nearest designated bay is 4m (4yd 1ft) from the Penrhyn Road Campus main building.
  • Comments View
    • The Blue Badge bays are located to the left on entering the car park.
    • There are motorcycle bays located to the right on entering the car park.
    • Permits are required between 7:30-4:30 Monday to Friday and the car park is pay and display at all other times.
    • Payment machine controls are at a height of 128cm-133cm (as shown in photograph 8).
    • There is no charge for Blue Badge holders, however a permit is required which can be obtained from the payment machine.
    • There are also electronic bikes for rent in this car park (as shown in photograph 9).
    • There is also a single Blue Badge parking bay located to the left hand side of the Penrhyn Road Campus main building which is close to the left side building entrance (as shown in photograph 12).
    • This space is accessed via the car park entrance off Grove Crescent and then passing under the building (as shown in photographs 10 and 11).

Outside Access

  • Entrance View
    • This information is for the entrance located on the left side of the building off Grove Crescent.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 90cm (2ft 11in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 124cm (4ft 1in).
  • Comments View
    • The push pad to operate the door is located on a level landing, 124cm x 120cm and approximately 3m from the door opening.
    • The push pad is placed at 80cm high to enter and at 88cm high to exit.

Reception

  • Health Centre Reception is located to the right on entering the building.
  • The desk is 5m (5yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • There is a touch screen.
  • Comments View
    • There is a touch screen self check-in in the reception/waiting area with the touch screen between 112cm and 139cm high (as shown in photograph 4).

Getting Around

  • Access View
    • There is step free access throughout the ground floor.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played at a low level in the reception/waiting area.
    • There is a hearing assistance system.
    • The system is a portable loop.
    • The hearing loop is located at the reception.
  • Comments View
    • There is a door to the right of the waiting area which leads to the consultation rooms and stairs (as shown in photograph 3).
    • The door is unlocked by staff at reception automatically when patients are called. The door is heavy, push to open with a width of 89cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • The stairs are located to the right on entering the building.
    • The stairs are approximately 8m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
  • Comments View
    • There is a narrow staircase which leads from the first floor to the second floor with the handrail on the left (as shown in photograph 6).

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial, written text and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the main entrance.
    • This accessible toilet is located on the ground floor in the reception/waiting area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door is heavy.
    • The dimensions of the accessible toilet are 151cm x 288cm (4ft 11in x 9ft 5in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 150cm (4ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 101cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are shared standard toilets facilities on the ground floor and the first floor.
  • Standard Toilet Surveyed View
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located in the reception/waiting area.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 5m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
  • Comments View
    • The standard shared toilet on the first floor is shown in photographs 3 and 4.