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Dewsbury Library Hub

Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ

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Access Guide

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Library Opening Times and Information

Introduction

  • Services / facilities within the building include a library with a range of books in large print.. Customers requiring braille services are directed to RNIB. IT Facilities with Internet Access., Meeting Rooms for community groups. A children's library with a children's play area and reading area. Children's story hour and reading groups.
  • Dewsbury Customer Service Centre link (new tab) - click here.
  • Comments View
    • Dewsbury Customer Service Centre is temporarily located within Dewsbury Library. It will return to the Walsh Building during Summer 2024.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Dewsbury Railway Station.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Railway Street Car Park.
    • The car park is located to the rear of the library, in a retail park area.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are 8 Blue Badge Parking Bays in the Railway Street Car Park.
    • The library is a short distance from the car park and there is level access throughout the route from the car park to the library.

Outside Access

  • This information is for the entrance located off the pedestrianised walkway.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Welcome to Dewsbury Library'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 146cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 91cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is not a door release button when exiting.

Reception (Library)

  • The desk/counter is 18m (19yd 2ft) from the entrance to the library.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop (on request only).
  • Staff are trained to use the system.
  • The hearing assistance system was working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Room(s) (Community Events Room / Quiet Study Room)

  • The room surveyed was Community Events Room and is located at the rear of the library, on the left hand side.
  • There is not wayfinding signage on the route to the room(s).
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • Getting Into The Room View
    • The colour contrast between the external door and wall is high. The colour contrast between the internal door and wall is high.
    • There is a single manual door which open away from you.
    • The width of the opening is 77cm.
    • There is step-free access into the room(s).
  • Inside The Room View
    • The room has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, chairs with armrests, chairs without armrests and a mixture of chairs with and without armrests.
    • There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
    • The following furniture is permanently fixed: some of the tables.
    • Flooring in the area is not smooth and even.
    • Where the flooring is not smooth or even, it is due to uneven paving/tiles.
    • The colour contrast between the walls and floor is high.
    • This room has a television screen.
    • The area does not have a hearing assistance system.
    • There is not a visual fire alarm beacon in the room(s).

Children's Library / Play Area

  • The children's library is located on the right as you enter the library and is 6m from the entrance.
  • The children's library area has reading events from 10:30 to 11:15 during the week.
  • Carpets tiles are chequered in areas with contrasting patterns.
  • There are children's tables and chairs throughout the area.
  • There are Audiobooks available.
  • Customers requiring braille services are directed to RNIB.

Computer / IT Research / Study Area

  • There are two main IT / computer areas within the library. The first area located 20m from the entrance to the library and are straight ahead as you enter. The second area is located to the left of the main reception, within the local history section of the library.

Library

  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • Auxiliary aids are available for computer users.
  • A large text keyboard is / are available.
  • Comments View
    • There is a selection of large print children's books in the children's section of the library. Customers requiring braille services are directed to RNIB.

Customer Service Centre

  • Introduction
  • Services/facilities include enquiries and assistance with: Council Tax, Housing Benefits and Council Tax reduction, Kirklees Homes and Neighborhood’s, Housing Solutions, Sensory Services (by appointment), Senior Bus Passes, Disabled Travel and Planning. Self help computers and telephones are available for you to access council services.

  • Opening Times
  • Monday 09:00 – 17:00
  • Tuesday 09:00 – 17:00
  • Wednesday 09:00 – 17:00
  • Thursday 10:00 – 17:00
  • Friday 09:00 – 17:00
  • Saturday Closed
  • Sunday Closed.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the reception of the library.
    • This accessible toilet is located at the rear of the library, 10m to the right of the main reception desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the reception desk.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 147cm x 303cm (4ft 10in x 9ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are low to moderate.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located to the left as you enter the accessible toilet.
    • The height of the baby change table once extended is 88cm (2ft 11in).

Standard Toilet(s)

  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the right of the main reception, at the rear of the library.
    • The female toilet(s) is/are approximately 10m (10yd 2ft) from the main reception of the library.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right of the main reception, at the rear of the library.
    • The male toilet(s) is/are approximately 12m (13yd 4in) from the main reception of the library.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.
  • Comments View
    • There are inner doors to both the male and female toilets, with doors that pull towards you. The doors may be difficult to open as they have spring closers. The width of the inner doors is 86cm for the male and female toilets.

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • Home visits / services are available.