Access Guide
Introduction
- Services / facilities within the building include On the ground floor : - Reception and Register Office. On the first floor : - The Victoria Concert Hall and The Victoria Bar.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Dewsbury.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Evening opening hours depend on performances/events.
Opening Times (Register Office – by appointment only)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 12:00.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Wakefield Old Road Car Park.
- The car park is located on Wakefield Old Road.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Manor Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Wakefield Old Road.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The Blue Badge parking bays are not individually marked.
- The width of the Blue Badge parking bays is 267cm.
- There is room for approximately 3 cars.
- The standard parking bays are not individually marked.
- The width of the standard parking bays is 210cm.
- There is room for approximately 20 cars.
Outside Access (Town Hall Accessible Entrance)
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Entrance
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- This information is for the entrance located at the front left of the town hall.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 92cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
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Ramp/Slope
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- The ramp/slope is located in front of the accessible entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception (Main Reception)
- The desk/counter is 3m (3yd 10in) from the accessible entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- There is seating in the reception area.
- The seating does not have armrests.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played during some events.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Entrance (Dewsbury Register Office)
- This information is for the entrance located on the ground floor of the town hall, just past the front corridor ramp.
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Entrance
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- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 171cm.
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Ramp/Slope
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- The ramp/slope is located in the corridor, to the right of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 123cm (4ft).
- The lighting levels at the ramp/slope are good.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located on the corridor in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Reception (Dewsbury Register Office)
- The desk/counter is 15m (16yd 1ft) from the Kirklees Registration Service entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- There is bench seating to the right of the registration reception desk.
- The seating does not have armrests.
Register Office Appointment Room - Carnation
- The interview room surveyed was the Carnation room.
- The room is the first of 3 similar rooms and is located to the left of the reception desk.
- There is a door to enter the room.The door opens away from you (push).
- The door may be difficult to open.
- The door is 85cm wide.
- The flooring is carpet.
- There is not room for a wheelchair user to manoeuvre.
- There is a desk.
- The desk is 73cm high and is fixed.
- The seat does have armrests.
Room GB - Real Employment
- This room is located on the ground floor at the front right of the building.
- This room is used by appointment only.
- There is a door.
- The door opens away from you (push).
- The door may be difficult to open.
- The door is 87cm wide.
- There is level access to this room from the town hall accessible entrance.
- There is ample room for a wheelchair user to manoeuvre.
- The flooring is carpet.
- There are fixed desks at a height of 59cm.
- There are chairs without armrests.
- Some chairs are height adjustable.
- There are other similar rooms in this area.
Level Change (Ground Foor Right Corridor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the ground floor at the beginning of the right corridor, just past room GC.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 126cm (4ft 2in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the ground floor, just past the ramp on the right corridor.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
- The lift does not bypass the ramp/slope.
Lift (Ground Floor Right Corridor Platform Lift)
- There is a lift for public use.
- The lift is located on the ground floor towards the beginning of the right corridor.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 20m (21yd 2ft) from the town hall accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 88cm (2ft 11in).
- The dimensions of the lift are 80cm x 145cm (2ft 7in x 4ft 9in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- There is a steep ramp to enter the lift on the lower level.
Other Floors (Main Staircase)
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Steps
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- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are good.
Lift (Main Lift)
- There is a lift for public use.
- The lift is located at the rear of the left corridor, on the right.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 30m (32yd 2ft) from the town hall accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 133cm x 104cm (4ft 4in x 3ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- The external lift controls are 130cm from the floor.
Entrance (Victoria Hall)
- This information is for the entrance located on the first floor at the front of the town hall.
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Entrance
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- There is step-free access at this entrance, via lift.
- The main door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 148cm.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 145cm.
Victoria Hall
- Victoria Hall is located on the first floor of the town hall at the front.
- Victoria Hall is 20m from the lift.
- There is ample room for a wheelchair user to manoeuvre within Victoria Hall.
- There are tables, which are not fixed.
- The height to the underside of the tables is 76cm.
- There are chairs that are not fixed that do not have armrests.
- There is fixed bench seating without armrests running the length of the left and right walls.
Entrance (Victoria Bar)
- This information is for the entrance located on the first floor of the town hall, at the front right.
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Entrance
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- There is step-free access at this entrance, via lift.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 95cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Eating and Drinking (Victoria Bar)
- The following information is for the bar.
- The bar is located on the first floor, at the front right of the town hall.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the the Victoria Bar entrance.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- The distance between the floor and the highest table is 114cm (3ft 9in).
- There is ample room for a wheelchair user to manoeuvre.
- Drinking straws are available.
- Children are welcomed in the bar area.
Mayor's Reception Room - Second Floor
- The mayors reception room is located on the second floor of the town hall, at the front right.
- The mayors reception room is approximately 30m from the lift.
- There are doors to enter.
- The doors are double doors.
- The doors open towards you (pull).
- The doors may be difficult to open.
- The doors are 134cm wide.
- There is ample room for a wheelchair user to manoeuvre within the mayors reception room.
- The flooring is carpet.
- There are tables, which are not fixed.
- The height of the tables is 70cm, to the underside.
- There are chairs.
- The chairs do not have armrests.
- There is a bench seat with armrests.
Council Chamber - Second Floor
- The council chamber are located on the second floor at the end of the right corridor.
- The council chamber are approximately 45m from the lift.
- There are doors to enter.
- The doors open away from you (push).
- The doors are heavy.
- The doors are 140cm wide.
- There is ample room for a wheelchair user to manoeuvre within the council chambers.
- The flooring is carpet.
- There is a table.
- The table is not fixed.
- The table is 72cm.
- There are chairs.
- The chairs do not have armrests.
Parent and Baby Room (Ground Floor)
- There is a parent and baby room for public use.
- The parent and baby room is located on the ground floor half way along the left corridor, on the left.
- The parent and baby room is approximately 25m from the town hall accessible entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 94cm (3ft 1in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 94cm.
- The wash basin tap type is twist/turn.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
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Comments
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- There is an entry door to the accessible toilet and baby change lobby.
- The door opens away from you (push).
- The door may be difficult to open.
- The door is 88cm wide.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the town hall accessible entrance.
- This accessible toilet is located on the ground floor half way along the left corridor, on the left.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the main reception desk.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 176cm x 256cm (5ft 9in x 8ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 114cm (3ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 155cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are good.
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Comments
View
- There is an entry door to the accessible toilet and baby change lobby.
- The door opens away from you (push).
- The door may be difficult to open.
- The door is 88cm wide.
Toilet with Adaptations (First Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the lift.
- This accessible toilet is located on the first floor half way along the left corridor, on the left.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 92cm (3ft).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 180cm x 200cm (5ft 11in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 122cm (4ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 146cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 123cm (4ft).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There is a door to enter the toilet lobby area.
- The door opens away from you push.
- The door may be difficult to open.
- The door is operated by a RADAR key which can be obtained from the Victoria Bar.
- The door is 84cm wide.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the ground floor in the left corridor, half way along on the left.
- The female and male toilets are approximately 20m (21yd 2ft) from the town hall accessible entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- Home visits / services are not available.
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Comments
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- Registrars only - Home visits/services are available in exceptional circumstances.
