Access Guide
Introduction
- Services / facilities within the building include a cafe, opticians, pharmacy, photo printing and Decathlon.
- Related link Decathlon.
- Https://www.accessable.co.uk/knowsley-metropolitan-borough-council/access-guides/decathlon
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Huyton.
Opening Hours
Parking (Open Air)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front and to the side of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 580cm (12ft 6in x 19ft).
- The nearest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 52m (56yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Parent and child bays are available in the car park.
Parking (Multi-Storey)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 580cm (12ft 6in x 19ft).
- The nearest Blue Badge bay is 11m (12yd 1in) from the main entrance.
- The furthest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 300cm (9ft 10in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Parent and child bays are available in the car park.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 148cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- There are bollards in front of the main entrance.
- The width between the bollards is 125cm (4ft 1in).
- There are security gates immediately beyond the entrance.
- The gates open automatically away from you (push).
- The gates are 189cm (5ft 9in) wide.
Outside Access (First Floor Entrance)
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Entrance
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- This information is for the entrance located on the first floor of the multi-storey car park.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 182cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 192cm.
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Comments
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- There are bollards in front of the entrance.
- The width between the bollards is 126cm.
Reception (Customer Service)
- The desk/counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the store.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
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- There is a Decathlon Sports shop in a large section of the first floor.
Eating and Drinking (Cafe)
- The following information is for the cafe.
- The cafe is located on the ground floor, to the right as you enter the main entrance.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the cafe entrance.
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Pharmacy
- The store has a pharmacy.
- the pharmacy is located in the centre of the ground floor.
- The pharmacy is approximately 40m from the main entrance.
- The height of the pharmacy counter is 100cm (3ft 2in).
- The pharmacy has a fixed hearing loop.
- There is a private consultation room (photograph 3).
- The door opens towards you (pull).
- The door is heavy.
- The width of the door is 70cm (2ft 3in).
- There are chairs in the consultation room.
- The chairs do not have armrests.
- The height of the desk in the consultation room is 75cm (2ft 5in).
Opticians
- The store has an opticians.
- The opticians is located in the centre of the ground floor.
- The opticians is approximately 38m from the main entrance.
- The height of the opticians counter is 100cm (3ft 3in).
- There are chairs in the waiting area.
- The chairs do not have armrests.
- There are 2 testing rooms.
- The door opens away from you (push).
- The door is heavy.
- The width of the door is 80cm (2ft 6in).
- The testing chair is height adjustable.
- The height of the desk in the testing room is 76cm (2ft 5in).
- There is a chair within armrests in the testing room.
Greggs
- The Greggs is 43m from the store entrance and can be found on the left after the service desk.
- There are no doors to access Greggs.
- The counter is 118cm high.
- The payment machine is moveable.
- The lighting level is good.
- There is no hearing loop.
Other Floors
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G-1.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located ahead as you enter the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 20m (21yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 160cm (5ft 3in).
- The dimensions of the lift are 182cm x 250cm (5ft 12in x 8ft 2in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Photo Printing
- There is a photo printing kiosk in the store.
- The photo printing kiosk in on the first floor.
- The height of the counter is 103cm (3ft 4in).
- There are self service machines.
- The height to the top of the touchscreen is 150cm (4ft 9in).
- The height to the memory card / disk reader is 110cm (3ft 6in).
- The height to the photocopier slot is 90cm (2ft 10in).
- The height to the printout slot is 70cm (2ft 3in).
Accessible Fitting Room
- Accessible fitting room(s) are available.
- The accessible fitting room(s) is / are located on the first floor, in the clothing section.
- The fitting room has sufficient space for a wheelchair user to manoeuvre, a chair, a drop down rail, a horizontal wall mounted grab rail and an emergency alarm.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text, tactile, Braille and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 38m (41yd 1ft) from the main entrance.
- This accessible toilet is located on the ground floor, to the rear right of the store.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 162cm x 200cm (5ft 4in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 89cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the ground floor, to the rear right of the store.
- The female and male toilets are approximately 39m (42yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Parent and Baby Room
- There is a parent and baby room within the store.
- The parent and baby room is located on the ground floor, to the rear right of the store.
- The facility is 38m from the main entrance.
- The door opens away from you (push).
- The door is heavy.
- The door is 80cm (2ft 6in) wide.
- The height of the baby change counter is 96cm (3ft 1in).
- There is a sink.
- The height of the sink is 92cm (3ft).
- The sink has a single push tap.
- The tap is a mixer tap.
- There is a chair.
- The chair has an armrest on both sides.
- There is a toilet.
- The height to the top of the toilet seat is 49cm (1ft 6in).
- There are disposal facilities.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.
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Comments
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- There are motorised shopping trolleys and wheelchairs available from customer services.