Access Guide
Introduction
- Services / facilities within the building include a multi purpose room, sensory room and a relaxation room.
- Related link Knowsley Carers Centre.
- Https://www.accessable.co.uk/knowsley-metropolitan-borough-council/access-guides/knowsley-carers-centre
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Comments
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- Knowsley Metropolitan Borough Council has Autisic Accreditation from the National Autistic Society. It won the coveted excellence award from the society in 2015.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Kirkby.
Opening Times
- Monday 08:00 - 16:15.
- Tuesday 08:00 - 16:15.
- Wednesday 08:00 - 16:15.
- Thursday 08:00 - 16:15.
- Friday 08:00 - 16:15.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 600cm (13ft 1in x 19ft 8in).
- The nearest Blue Badge bay is 14m (15yd 11in) from the main entrance.
- The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the rear of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 90cm (2ft 11in).
- There is an intercom.
- The height of the intercom is 95cm (3ft 1in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 95cm.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located infront of the entrance.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a second lower handrail.
Reception
- The desk/counter is 1m (3ft 3in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Food Hall
- This area is used by visitors who bring their own lunch.
- There is a kitchen available to make drinks.
- There are table and chairs in the food hall.
- The height of the tables is 69cm.
Changing Places
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Location and access
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- The facility is located off the main corridor.
- The facility is approximately 19m (20yd 2ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens inwards.
- The door is not push pad activated.
- The width of the door is 86cm (2ft 10in).
- The dimensions of the facility are 350cm x 390cm (11ft 6in x 12ft 10in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 190cm (6ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 260cm (8ft 6in).
- The transfer space on the right as you face the toilet is 78cm (2ft 7in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is available.
- The facility has a non slip floor.
- A functioning emergency alarm is available.
Accessible Toilet (Transfer Both Sides)
- Accessible toilet facilities are available.
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Location and Access
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- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is not push pad activated.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 190cm x 160cm (6ft 3in x 5ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 76cm (2ft 6in).
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are not available for the toilet.
- There is a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located off the reception foyer.
- The female and male toilets are approximately 6m (6yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grassed areas surrounding the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.
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Comments
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- Some staff members are trained in Makaton.