Access Guide
Introduction
- Services / facilities within the building include 3 consultation rooms and 1 treatment room.
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Hunts Cross.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Camberly Drive Car Park.
- The car park is located on Camberly Drive.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 76cm (2ft 6in).
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Comments
View
- There is a gate to enter the premises (photograph 2).
- The gate is double width with a locked leaf.
- The gate is permanently held open.
- The width of the gate opening is 86cm.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
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Comments
View
- There is seating available in the waiting area.
- The seats do not have armrests.
Consultation Room
- There are 3 consultation rooms and 1 treatment room.
- The consultation room surveyed was consultation room 1.
- The door opens away from you (push).
- The door is single.
- The door is heavy.
- The width of the door opening is 75cm.
- The consultation room has chairs available.
- The chairs do not have armrests.
- The height of the desk is 71cm.
- The consultation bed is 180cm long.
- The consultation bed is height adjustable.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- Lighting levels are medium.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located along the main corridor.
- The shared toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the front of the building.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.