Access Guide
Introduction
- Related link Tesco Extra.
- Https://www.accessable.co.uk/knowsley-metropolitan-borough-council/access-guides/tesco-extra-merseyside
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Prescot.
Opening Hours
Counter
- The counter is 15m (16yd 1ft) from the entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is not sufficient space to write or sign documents on the counter.
- The height of the counter is 96cm (3ft 2in).
- There is not a lowered section.
- There is a hearing assistance system.
- The height of the counter is medium height (77cm - 109cm).
- The type of system is a fixed loop.
- The hearing assistance system is not available only on request.
- Staff are trained to use the system.
- Lighting levels are medium.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking
- The following information is for the cafe.
- The cafe is located in Tesco Extra.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 7m (7yd 1ft) from the main entrance.
- The standard height for tables is 69cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level 1.