Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- There is not a tram stop within 150m (164yds) of the venue.
Opening Hours (Ticket Office)
- For information about the opening hours please click here.
- Call 0808 156 1606 for booking assistance.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located on Hollies Road.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 100cm (3ft 3in).
Level Change (Platform 1 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 130cm (4ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Outside Access (Platform 2 Entrance)
- This information is for the entrance located on Hollies Road.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 100cm (3ft 3in).
Level Change (Platform 2 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 130cm (4ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Counter (Ticket Office)
- The counter is 5m (5yd 1ft) from the entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 98cm (3ft 3in).
- There is not a lowered section.
- There is a hearing assistance system.
- Lighting levels are bright.
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Comments
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- The ticket office is located to the left as you enter the platform 1 entrance.
- There are ticket machines located on platforms 1 and 2 (shown in photographs 2 and 3).
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 23.55 - 06:10.
- There is a ticket office.
- The ticket office is located beyond the entrance to platform 1.
- The ticket office is 5m (5yd 1ft) from the platform 1 entrance.
- The train companies that operate within this station include:.
- Please click here for access information for Northern.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1 and 2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1 and 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Accessible toilets are not located on the platform(s).
- There is not a wheelchair available to borrow.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.