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Prescot Shopping Centre

Eccleston Street, Prescot, Knowsley, Merseyside, L34 5GA

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Access Guide

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Introduction

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:30.
  • Wednesday 08:30 - 17:30.
  • Thursday 08:30 - 17:30.
  • Friday 08:30 - 17:30.
  • Saturday 08:30 - 17:30.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Prescot.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the rear of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 470cm (11ft 6in x 15ft 5in).
    • The nearest Blue Badge bay is 16m (17yd 1ft) from the car park entrance.
    • The furthest Blue Badge bay is 25m (27yd 1ft) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are uneven surfaces on route to the shopping centre car park entrance caused by kerbstones and traffic calming ramps.
    • There are Parent and Child Parking bays.
    • The Parent and Child bays are located next to some of the Blue Badge bays.

Outside Access (Entrance - Car Park)

  • Entrance View
    • This information is for the entrance located at the rear of the venue facing the car park.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 136cm.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Outside Access (Ecclestone Street - Right Side Entrance)

  • Entrance View
    • This information is for the entrance located on Ecclestone Street.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway leading to the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (Eccleston Street - Left Side Entrance)

  • Entrance View
    • This information is for the entrance located Eccleston Street.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway leading to the entrance.
    • The gradient of the ramp/slope is slight.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located throughout the ground floor and first floor of Prescot Shopping Centre.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the centre area of the ground floor of the shopping centre.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • Comments View
    • There is a set of 6 medium height steps leading to a central seating area of the shopping centre on the ground floor.
    • There is also a set of 2 medium height steps further down the ramp.
    • The set of 2 steps has handrails on both sides.
    • The set of 2 steps are clearly marked.

Outside Access (Customer Services)

  • This information is for the entrance located on the ground floor, to the rear of the escalator.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are light.
  • The width of the door opening is 72cm (2ft 4in).

Level Change (Customer Services)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Reception (Customer Services)

  • The desk/counter is 3m (3yd 10in) from the Customer Services entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Entrance (Toilets, Lifts and Management Suite - Ground Floor)

  • This information is for the entrance located beyond the car park entrance to the right.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 160cm.

Entrance (Toilets, Lift and Management Suite - First Floor)

  • This information is for the entrance located on the first floor, to the left as you enter through the Eccleston Street - left Entrance.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the first set of doors and beyond to approach the second set of doors.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
  • Comments View
    • There are level changes throughout the shopping centre on route to the entrance to the management suite, lift and toilet area as described in the inside access level change section.

Other Floors

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are medium.

Lift

  • The lift is located in the corridor leading to the toilets and management suite, to the rear right of the building as you enter the car park entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is approximately 31m (33yd 2ft) from the car park entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 170cm x 190cm (5ft 7in x 6ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls range from 104cm-122cm in height.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 33m (36yd 3in) from the car park entrance.
    • This accessible toilet is located in the corridor leading to the toilets and management suite, to the rear right of the building as you enter the car park entrance.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 317cm x 250cm (10ft 5in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 252cm (8ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.

Standard Toilet(s)

  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the corridor leading to the toilets and management suite, to the rear right of the building as you enter the car park entrance.
    • The female toilet(s) is/are approximately 29m (31yd 2ft) from the car park entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the corridor leading to the toilets and management suite, to the rear right of the building as you enter the car park entrance.
    • The male toilet(s) is/are approximately 25m (27yd 1ft) from the car park entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are medium.

Parent and Baby Room

  • The parent and baby room is located in the toilet area on the ground floor, to the right of the shopping centre as you enter via the car park entrance.
  • The parent and baby room is 26m from the shopping centre car park entrance.
  • There is a door to enter the parent and baby room.
  • The door opens towards you (pull).
  • The door is heavy.
  • The width of the door is 88cm.
  • The baby change unit is fixed to the wall.
  • the height of the baby change unit is 101cm.
  • There is a sink.
  • The height of the sink is 86cm.
  • The sink has separate hot and cold taps.
  • The taps are push operated.
  • There is a standard toilet in the parent and baby room.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.