Skip to main content

Kirkby One Stop Shop

The Kirkby Centre, Norwich Way, Kirkby, Knowsley, Merseyside, L32 8XY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include Kirkby One Stop Shop, Kirkby Library and Kirkby Gallery.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Kirkby.

COVID-19 Information

  • Due to the current circumstances this venue is currently closed to the public.

Opening Times

  • Monday 10:00 - 14:00.
  • Tuesday 10:00 - 14:00.
  • Wednesday 10:00 - 14:00.
  • Thursday 10:00 - 14:00.
  • Friday 10:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • The latest time to book in to see an advisor is 30 minutes prior to closing.

Parking

Shared Section (Parking)

Outside Access (The Kirby Centre - Kirby Library)

  • Entrance View
    • This information is for the entrance located at the front of the Kirby Centre.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 138cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 136cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is slight.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Entrance (One Stop Shop)

  • This information is for the entrance located to the left of the reception desk.
  • Entrance View
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 300cm.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Changing Places

  • Location and access View
    • The facility is located to the rear of the building.
    • The facility is approximately 17m (18yd 1ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens inwards.
    • The width of the door is 90cm (2ft 11in).
    • The dimensions of the facility are 395cm x 450cm (12ft 12in x 14ft 9in).
    • The facility changing bench height is fixed.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 200cm (6ft 7in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 170cm (5ft 7in).
    • The transfer space on the right as you face the toilet is 65cm (2ft 2in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is not available.
    • It is out of reach (higher than 10cm (4") from the floor).
  • Comments View
    • This changing place is accessed from The One Stop Shop in the Kirkby Centre.
    • There is a separate entrance that leads from the reception area.
    • A key is required which can be obtained from reception.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 156cm x 300cm (5ft 1in x 9ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas surrounding the venue.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are available.