Access Guide
Introduction
- Related link Whitakers Garden Centre Shop and Exterior Garden Centre.
- Https://www.accessable.co.uk/knowsley-metropolitan-borough-council/access-guides/whitakers-garden-centre-shop-and-exterior-garden-centre
- Related link Whitakers Garden Centre Pet Shop.
- Https://www.accessable.co.uk/knowsley-metropolitan-borough-council/access-guides/whitakers-garden-centre-pet-shop
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There are separate doors for entering and exiting.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are wall mounted.
- There is not a limited number of people allowed inside.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are available.
Opening Times (Garden Centre)
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:30.
- Sunday 10:30 - 16:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Prescot.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
View
- The car park is located at the front and side of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 603cm (11ft 2in x 19ft 9in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the front (right) entrance.
- The furthest Blue Badge bay is 32m (34yd 2ft) from the front (right) entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- The main entrance consists of two entrances.
- One ahead (from the blue badge bays) and one to the right of the blue badge bays.
- The information in this guide relates to the right hand entrance.
- Using the right hand entrance overcomes the dropped kerb.
Outside Access (Front (Right) Entrance)
- This information is for the entrance located at the front of the building on the right.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 154cm (5ft 1in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 172cm (5ft 8in).
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Comments
View
- There are bollards at this entrance.
- The width between the bollards is 140cm.
- There is a similar set of doors located to the left of this entrance.
Level Change (Front (Right) Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Outside Access (DIY Centre)
- This information is for the entrance located ahead as you enter the main store.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 177cm (5ft 10in).
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Comments
View
- The door is 28m from the front entrance.
- There is also another similar door leading from the DIY Centre to the Pet Store and Aquarium Centre.
- This door has a width of 182cm.
Counter
- The counter is 6m (6yd 1ft) from the entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 96cm (3ft 2in).
- There is not a lowered section.
- The height of the counter is medium height (77cm - 109cm).
- There is not a hearing assistance system.
- Lighting levels are medium.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
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Comments
View
- The flooring is block paving.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 26m (28yd 1ft) from the main entrance.
- This accessible toilet is located to the rear of the main store on the right.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 152cm x 201cm (4ft 12in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail, however it is not on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 122cm (4ft).
- There is not a towel dispenser.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the rear of the main building.
- The female and male toilets are approximately 29m (31yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
Level Change (Standard Male Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance to the standard male toilets.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 80cm (2ft 7in).
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grassed areas surrounding the building.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are available.