You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Assisted Travel Contact Information. Skip to the next section.

Assisted Travel Contact Information

• Assisted Travel Helpline telephone number: 0800 912 2 901
• Assisted Travel Text Relay service, (for the hard of hearing): 18001 0800 912 2 901.

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times do vary depending on timetabling.

You are on Parking (Platform 1/2). Skip to the next section.

Parking (Platform 1/2)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
  • The nearest Blue Badge bay is 10m (10yd 2ft) from the platform 1 entrance.
  • The furthest Blue Badge bay is 33m (36yd 3in) from the platform 1 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The car park is accessible via Victoria Place.

You are on Outside Access (Platform 1/2). Skip to the next section.

Outside Access (Platform 1/2)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 160cm (5ft 3in).

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• Comments View
  • This entrance leads onto platform 1 which adjoins platform 2 to the right beyond the ticket office.

You are on Level Change (Platform 1/2). Skip to the next section.

Level Change (Platform 1/2)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you face the entrance.
• There is/are 8 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Outside Access (Platform 3). Skip to the next section.

Outside Access (Platform 3)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 210cm (6ft 11in).

You are on Level Change (Platform 3). Skip to the next section.

Level Change (Platform 3)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left and right as you face the station from the A89 road.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left and middle as you face the station from the A89 road.
• There is/are 15+ step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This information is for the entrance located in Broomknoll Street.
• There is not level access into the venue.
• There are no doors at this entrance.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
• Comments View
  • There is a 120cm automatic sliding door to access platforms 1 and 2 from the ticket office (photographs 2 & 3).

You are on Level Change (Ticket Office Entrance). Skip to the next section.

Level Change (Ticket Office Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

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• Comments View
  • There is level access to the ticket office from platform 1/2.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 3m (3yd 10in) from the ticket office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • There is a ticket machine available on platform 3.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The hearing assistance system is available only on request.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.

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• Comments View
  • There is access to platform 2 from platform 1 going through a sheltered waiting area behind the ticket office, or towards the bridge.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 4 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 23.45 - 04.45.
• The office to obtain help is 25m (27yd 1ft) from the platform 1 entrance.
• This office is located on platform 1.
• There is a ticket office.
• The ticket office is located in the car park.
• The ticket office is 5m (5yd 1ft) from the platform 1/2 entrance.
• The train companies operating from within this station are ScotRail.
• The train companies that operate within this station include:.
• Please click here for access information for ScotRail.
• There is not a taxi rank at the station.
• There are 3 platform(s) in the station.
• The platform(s) accessed by lift is / are 1-3.
• The platform(s) accessed by ramp / slope is / are 1-3.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are not available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1-3.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1-2.
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Other Floors (Footbridge). Skip to the next section.

Other Floors (Footbridge)

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• Steps View
  • The floors which are accessible by stairs are Platform-Footbridge.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Comments View
  • The footbridge gives access between platforms from inside the station.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on platforms 1-3.
• The lift is a standard lift.
• The floors which are accessible by this lift are Platforms-Footbridge.
• The lift is approximately 35m (38yd 10in) from the platform 1 entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • The lift gives access between platforms from inside the station.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 40m (43yd 2ft) from the platform 1 entrance.
  • This accessible toilet is located on platform 1.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding (automatically).
  • The door is push pad activated.
  • The width of the accessible toilet door is 130cm (4ft 3in).
  • The dimensions of the accessible toilet are 190cm x 220cm (6ft 3in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • The accessible toilet door is locked by a sensor.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.