Access Guide
Overview
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Croy.
- The nearest bus station is Cumbernauld Town Centre.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: the designated seating area and some standard seating.
- The following areas have stepped access: the upper seating rows.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The ground and first floors can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the hospitality suite (sensory room) or within the adjoining leisure centre.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: equality training, with 4 additional members of staff trained in first aid for disabled people.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located to the left as you enter, to the right as you enter near the food kiosk, and off the additional kiosk to the left.
- The transfer space varies between left and right in the toilets with adaptations.
- There are also toilets with adaptations in the further two stands, although those stands were not in use at the time of survey (January 2025).
- The male and female step-free toilet facilities are located to the right as you enter, near the food kiosk.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 315cm (width) x 475cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 10m from the entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 9 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 500cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
- There are 3 electric vehicle charging points designated for Blue Badge holders.
- The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 395cm (width) x 500cm (depth).
- The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
- The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
- The charging points designated for Blue Badge holders require an app.
- The nearest Blue Badge charging point is 120m from the entrance.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Disabled Supporters Entrance)
- This entrance is located at the front of the building, to the left before turnstile D.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 127cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- During events these doors are permanently held open.
- There is step-free level access as you enter.
Getting Around
- The following areas have step-free access via ramps or slopes: the designated seating area and some standard seating.
- The following areas have stepped access: the upper seating rows.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels vary due to the size of the space.
Designated Seating
- The designated seating area surveyed is located ahead as you enter, then to the right beyond the slope to the stand.
- The distance from the entrance is 35m.
- The most accessible route to the designated seating has doors permanently held open.
- There is step-free access via slope to the designated seating.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- The designated seating area is not clearly marked or signed.
- There are 10+ designated spaces for wheelchair users.
- The view from this seating area is clear from obstructions.
- Companions sit next to you.
- There is a member of staff available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- The seating is fixed.
- There is a toilet with adaptations close to the seating area (within approximately 50m).
Seating Area
- The seating area is located throughout the stand.
- The seating area is covered.
- The most accessible route to the seating area has slight ramps or slopes and doors permanently held open.
- The following areas have step-free access via ramps or slopes: some standard front-row seating.
- The following areas have stepped access: the upper rows of seating.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs without armrests.
- The seating is fixed.
- There is background noise in this area which varies depending on the function/event .
Eating and Drinking (Food Kiosk)
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Location and Service
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- The food kiosk is located to the right as you enter.
- The most accessible route has step-free level access, manual doors, doors permanently held open and narrow walkways.
- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Menus are wall-mounted.
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Order and Payment
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- The service counter was surveyed.
- The counter is located beyond the queuing system.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
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Seating Area
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- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is a further food kiosk counter through to the left of the building.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter.
- The distance from the entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 174cm (width) x 257cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 101cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has varying visual contrasts.
- There is a dropdown rail on the transfer side.
- The dropdown rail has varying visual contrasts.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 81cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has varying visual contrasts.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 64cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 105cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Food Kiosk - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located through to the right as you enter, near the food kiosk.
- The distance from the entrance is 25m.
- The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 181cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 111cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has varying visual contrasts.
- There is a dropdown rail on the transfer side.
- The dropdown rail has varying visual contrasts.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 106cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has varying visual contrasts.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 88cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 115cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
