Access Guide
Introduction
- Services / facilities within the building include a Box Office, Auditorium, Studio Theatre, Digital Screening Cinema Room, Dance Studio and Café.
- Services / facilities within the grounds include an adjoining secondary school and sports pitches.
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Comments
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- This venue was surveyed in September 2021 prior to it's opening in October, so some areas may offer more than is covered in the guide.
- Cinema screenings were expected to begin around November 2021.
- The café is separately managed and was expected to open in November 2021.
- This guide will be updated to reflect any changes as soon as possible.
Opening Times (Box Office)
- Monday Closed.
- Tuesday 10:00 - 20:00.
- Wednesday 10:00 - 20:00.
- Thursday 10:00 - 20:00.
- Friday 10:00 - 20:00.
- Saturday 10:00 - 20:00.
- Sunday 10:00 - 20:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Cumbernauld.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 260cm x 500cm (8ft 6in x 16ft 5in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac and block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is step-free access at this entrance.
- There is an intercom.
- The height of the intercom is 118cm (3ft 10in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 162cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 156cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- There are 'press to exit' buttons to the right which are 114cm high. They are at each set of doors that may be required to press on exit.
Reception (Box Office)
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/09/2021.
- The hearing assistance system was working at the time of testing.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/09/2021.
- The hearing assistance system was working at the time of testing.
- This venue does play background music.
- Music is played during certain occasions.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Eating and Drinking
- The following information is for the café/bar.
- The café/bar is located to the left as you enter.
- The bar does serve food.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- The nearest table is approximately 5m (5yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 40cm (1ft 4in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are not available.
- Children are welcomed in the bar area.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Theatre (Main Auditorium)
- There are designated spaces for wheelchair users.
- Designated seating is located in the front row, and at the rear of the auditorium on the first floor.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit beside you.
- It is 15m (16yd 1ft) from the designated seating area to the nearest accessible toilet.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is infrared.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The rows suitable for hearing assistance systems are all rows.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/09/2021.
- The hearing assistance system was working at the time of testing.
- There is a wheelchair to borrow.
- To borrow a wheelchair, contact a member of staff.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
- To view the Cumbernauld Theatre Seating Plan website for more information on accessible seating please click here (new tab).
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Comments
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- The venue offers signed/BSL performances, captioned performances and relaxed performances. For further information about particular shows and performance type availability please contact the Box Office.
- There are clearly marked steps with handrails on alternating sides at either side of the auditorium.
Theatre (Studio Theatre)
- There are designated spaces for wheelchair users.
- Designated seating is located in the front row.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit beside you.
- It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is infrared.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/09/2021.
- The hearing assistance system was working at the time of testing.
- There is a wheelchair to borrow.
- To borrow a wheelchair, contact a member of staff.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- The venue offers signed/BSL performances, captioned performances and relaxed performances. For further information about particular shows and performance type availability please contact the Box Office.
Cinema (Digital Arts & Media Screening Room)
- The cinema has 1 screens.
- All screens have level access.
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Seating and additional access information
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- Films are mainly mainstream.
- Films are rotated to allow access to all films.
- There are designated spaces for wheelchair users.
- Designated spaces are situated at the front of the cinema.
- Wheelchairs may be left with you.
- A companion may sit near you.
- Companions sit beside or behind you.
- It is 25m (27yd 1ft) from the accessible toilet to the furthest screen.
- This venue does have audio description.
- There is a hearing assistance system.
- The hearing assistance system is infrared.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The rows suitable for hearing assistance systems are all rows.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/09/2021.
- The hearing assistance system was working at the time of testing.
- Subtitles are available.
- Concessions are not available.
- Assistance dogs are allowed in the cinema.
- There is a wheelchair to borrow.
- To borrow the wheelchair, contact a member of staff.
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Comments
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- There are designated spaces for wheelchair users on either side of the front two rows.
- The standard seating in the front two rows is accessed by 1 to 2 clearly marked deep steps without handrails.
- The third row offers step-free seating.
- The rear rows are accessed via clearly marked shallow steps with alternating handrails on either side.
- The venue offers special screenings for older audiences, signed/BSL screenings, and relaxed screenings. For further information about particular screenings and availability please contact the Box Office.
Other Floors
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G and 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 94cm x 135cm (3ft 1in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Accessible Changing Room (Backstage - Right Transfer)
- There are accessible changing rooms available.
- The accessible changing room is located to the rear right of the building, opposite the dressing rooms.
- The facility is 70m (76yd 1ft) from the main entrance.
- The door opens outwards.
- The width of the door is 87cm (2ft 10in).
- The door is locked by a lever twist.
- The dimensions of the accessible changing room are 190cm x 330cm (6ft 3in x 10ft 10in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 75cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
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Comments
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- Access to this area requires a security fob available to performers, or via staff assistance.
Standard Changing Room (Backstage)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 60m (65yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 50m (54yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the Theatre.
- The standard changing room(s) surveyed is/are located to the rear right of the building.
- There is level access to the standard changing room(s).
- Shower facilities are not available within the changing room(s).
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Comments
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- Access to this area requires a security fob available to performers, or via staff assistance.
Standard Shower (Backstage)
- Shower facilities are available.
- The shower(s) surveyed is/are located to the rear right of the building, opposite the dressing rooms.
- There is level access to the shower facilities.
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Comments
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- Access to this area requires a security fob available to performers, or via staff assistance.
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located to the right as you enter.
- The parent and baby room is approximately 20m from the main entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
- There are not disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 80cm.
- The wash basin tap type is lever.
- There is/are not chair(s) in the parent and baby room.
- There is a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Toilet with Adaptations (Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located at the front of the building, to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 223cm (4ft 11in x 7ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- The emergency alarm can also be activated by push button, although this may be out of reach from seated on the toilet.
- There is a similar accessible toilet to the rear of this area beyond the adjacent parent and baby room, which offers transfer space on the left as shown in photographs 6 to 9.
- There is also an accessible toilet on the first floor, near the lift, as shown in photographs 10 to 14.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the first floor.
- The shared toilet(s) is/are approximately 10m (10yd 2ft) from the lift.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
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Comments
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- The first floor toilets are shown in photographs 4 to 6.
- There are further unisex toilets backstage, opposite the dressing rooms as shown in photographs 7 to 9.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.