Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Carstairs.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: some of the outdoor seating area.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear right of the building.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located to the rear right of the building.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located to the rear right of the building, within the toilet with adaptations.
Parking
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Car Park
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- The car park is located at the side of the building.
- The car park is open air/surface.
- The car park surface consists of block paving and unsurfaced areas.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 600cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 20m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 84cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
Counter
- The counter is located on the left as you enter.
- The distance from the entrance is 2m.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is a lowered section at the counter.
- The height of the lowered section is 77cm.
- The counter has windows and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Getting Around
- There is step-free level access throughout all areas.
- There is a high visual contrast between the walls and floor in all walkways.
- There is background noise.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
Eating and Drinking
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Location and Access
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- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are handheld, wall-mounted and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups, two handled cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on the left as you enter.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is a lowered section at the counter.
- The height of the lowered section is 77cm.
- The counter has patterned/distracting backgrounds and windows.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the rear right of the building.
- The distance from the entrance is 15m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 160cm (width) x 305cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 87cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 120cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 107cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 137cm from the floor.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Outdoor Spaces
- The following is available in this area: woodland and gardens.
- Outdoor areas consist of loose chippings, grass, compact earth and paving slabs.
- There are footpaths in some areas.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the upper seating area and sheltered seating.
- There are some seats situated along the paths for people to rest.
- There are woodland walks although they are not set paths so may be uneven.
