Access Guide
Overview
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About
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- Services available in the venue include: conference and meeting rooms.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Cleland.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
- A Changing Places facility is also available.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located within the adjoining primary school.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: equality training.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right after you enter.
- The toilet with adaptations has a left hand transfer space.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located to the left after you enter.
- Parent and baby changing facilities are located to the right after you enter.
Parking
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Car Park
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- The car park is located in front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 465cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 30m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access and bollards.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 270cm (width) x 490cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an online account.
- There are 2 electric vehicle charging points designated for Blue Badge holders.
- The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 250cm (width) x 465cm (depth).
- The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
- The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
- The charging points designated for Blue Badge holders require an online account.
- The nearest Blue Badge charging point is 40m from the entrance.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the left as you enter the car park.
- There is a dropped kerb with tactile paving from the drop-off point.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 86cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 173cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 134cm.
- The second door has a low visual contrast.
Reception
- The reception is located to the left as you enter.
- The distance from the entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 78cm.
- There is not a lowered section at the desk.
- The reception has windows and patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
- Furniture available in this area includes: coffee tables.
- The seating and tables are fixed.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is a low visual contrast between the walls and floor in all walkways.
- There is background noise in some areas of the venue.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: benches.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right after you enter.
- The distance from the entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 97cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 180cm (width) x 236cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 110cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 80cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Changing Places (Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located to the left after you enter.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the entrance is 10m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 98cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
- The dimensions of the facility are 388cm (width) x 315cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The transfer space on the right as you face the toilet is 180cm.
- The transfer space on the left as you face the toilet is 77cm.
- There is a spatula flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 95cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 81cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 97cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The facility has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Parent and Baby Room / Feeding Room
- The room surveyed is located to the right after you enter.
- The distance from the entrance is 15m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is tactile and pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 93cm.
- There is a wash basin and a paper towel dispenser in the room.
- The wash basin has a lever tap.
- The room has a waste bin.
- Seating available in the room includes: chairs without armrests and armchairs.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is also a fixed 89cm high baby changing unit.
