You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include accommodation, a hydrotherapy pool, sensory room, lounge, dining room, tv room, games room and hair and beauty rooms.
• Services / facilities within the grounds include a sensory garden.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Motherwell.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 600cm (9ft 10in x 19ft 8in).
  • The nearest designated bay is 17m (18yd 1ft) from the main entrance.
  • The furthest designated bay is 20m (21yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 103cm (3ft 5in) wide.

You are on Outside Access (Sensory Garden Entrance). Skip to the next section.

Outside Access (Sensory Garden Entrance)

• This information is for the entrance located leading into the central garden.
• There is level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 140cm (4ft 7in) wide.

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• Comments View
  • There are similar entrances at either side of the sensory garden.

You are on Reception. Skip to the next section.

Reception

• The desk is 5m (5yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are adjustable.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the refectory.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 40m (43yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Room (High Dependency Rooms). Skip to the next section.

Room (High Dependency Rooms)

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• General Information View
  • There are 14 rooms in total.
  • There are 6 standard ground floor rooms.
  • There are 4 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 4 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 32m (34yd 2ft) from the main entrance.
  • There is level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 9.
  • The width of the door is 85cm.
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 88cm (2ft 11in).
  • The door opens outwards.
  • The door weight is heavy.
  • The door is locked by a (no lock).
  • The dimensions of the accessible ensuite are 400cm x 500cm (13ft 1in x 16ft 5in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are not available for the toilet.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • It is tied up and out of reach(higher than 10cm (4") from floor).
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is a shower over the bath.
  • The shower head height is adjustable.
  • The shower control type is twist/turn.
  • There are not handrails available.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is twist/turn.
  • The shower seat is flip-down.
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is medium.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is medium.
  • Lighting levels are bright.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is medium.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels are bright.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are In rooms.
  • The venue does provide other auxiliary aids for people with mobility impairments.
  • The other available auxiliary aid(s) is(are) mobile hoists and ceiling tracking hoists.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 4.
  • The number of accessible rooms with wheel in showers is 4.
• Comments View
  • There is also a changing bench in the en-suite.
  • All fixtures are fully adjustable and the ceiling hoist covers all areas.

You are on Room (Standard Rooms). Skip to the next section.

Room (Standard Rooms)

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• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.
• Comments View
  • Most standard rooms offer a small bath (55-61cm high) and others have a wheel in shower with a 54cm high shower chair.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 55m (60yd 5in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 98cm x 128cm (3ft 3in x 4ft 2in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Swimming Pool (Hydro Pool). Skip to the next section.

Swimming Pool (Hydro Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Accessible Changing Room (Hydro Pool). Skip to the next section.

Accessible Changing Room (Hydro Pool)

• There are accessible changing rooms available.
• The accessible changing room is located to the left of the hydro pool.
• The facility is 25m (27yd 1ft) from the main entrance.
• The door opens by sliding.
• The width of the door is 84cm (2ft 9in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 165cm x 225cm (5ft 5in x 7ft 5in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 78cm (2ft 7in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are not available.
• The toilet seat is 46cm (1ft 6in) above floor level.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is a locker within the accessible changing room.
• The locker is within reach for a wheelchair user.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head and a shower chair.

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• Comments View
  • The sink and shower chair are adjustable.
• Comments View
  • The sink and shower chair are adjustable.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • The accessible toilet is 11m (12yd 1in) from the main entrance.
  • The accessible toilet is located to the left of the building, beyond reception.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 148cm x 228cm (4ft 10in x 7ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are not available.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Comments View
  • The sink is adjustable.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the left of the building.
  • The female toilets are 13m (14yd 8in) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the left of the building.
  • The male toilets are 8m (8yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in front of the car park.

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• Comments View
  • There are three staff members who are competent in BSL and Makaton however, their availability depends on the staff rota and cannot be guaranteed to be available on all days.