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Riverbank Community Hub

1 Paddock Street, Coatbridge, North Lanrkshire, ML5 4PG

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left as you enter.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located to the left as you enter.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located to the rear right as you enter.

Parking

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 270cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 15m from the entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes and bollards.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 270cm (width) x 470cm (depth).
    • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
    • The charging points designated for Blue Badge holders require tap and pay (contactless payment).
    • The nearest Blue Badge charging point is 40m from the entrance.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left as you enter the car park.
    • There is a dropped kerb with tactile paving from the drop-off point.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 152cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 156cm.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 105cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the right as you enter.
  • The distance from the entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 111cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has patterned/distracting backgrounds, windows and glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • The seating is fixed.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors.
  • There is a low visual contrast between the walls and floor in all walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: benches.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left as you enter.
    • The distance from the entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 180cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 110cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 81cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located to the rear right as you enter, beyond meeting room 1.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the entrance is 10m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 320cm (width) x 320cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The transfer space on the right as you face the toilet is 60cm.
    • The transfer space on the left as you face the toilet is 220cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 91cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 185cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 84cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The facility has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • A privacy screen is available.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.