Access Guide
Accommodation Overview
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About
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- There are 6 bedrooms in total.
- There is not step-free level access to the bedrooms.
- Dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Blairhill.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: access to the function suite lower floor and the outdoor seating area at the front of the building.
- The following areas have stepped access: the first floor accommodation and access to the function suite lower floor.
- Access throughout may include manual doors and narrow walkways.
- The ground and first floors can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- The alternative formats documents can be provided in include: Large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the left going up.
- The ramp bypasses the steps.
- There are 8 steps with handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a bell at a height of 113cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 106cm.
- The doors have a high visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 85cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Entrance (Function Suite Lower Floor)
- This entrance is located down to the left of the main entrance.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- The ramp bypasses the step.
- There is 1 step with a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The step is unmarked.
- The height of the step is between 15cm and 18cm.
- The height of the highest step is 15cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 132cm.
- The doors have a high visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 94cm.
- The second door has a low visual contrast.
- There is step-free access via a portable ramp as you enter.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the left going up.
- The ramp bypasses the steps.
- There are 3 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- The second entrance door is beyond the 3 steps.
Reception
- The reception is located to the left as you enter via the main entrance.
- The distance from the main entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 120cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds and glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Getting Around
- The following areas have step-free access via ramps or slopes: access to the function suite lower floor and the outdoor seating area at the front of the building.
- The following areas have stepped access: the first floor accommodation and access to the function suite lower floor.
- Access throughout may include manual doors and narrow walkways.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is background noise in some areas of the venue.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Eating and Drinking (Lounge)
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Location and Access
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- The lounge is located to the right after you enter from the main entrance.
- The most accessible route has step-free level access, manual doors and narrow walkways.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
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Service
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- This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the rear of the lounge.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds, glazed screens and mirrors.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the outdoor seating area at the front of the building.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
- Furniture available in this area includes: tables, picnic tables and high tables.
- Some chairs are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Eating and Drinking (Function Suite)
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Location and Access
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- The function suite is located to the left of the building.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Order and Payment
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- The height of the counter is 115cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds, mirrors and glazed screens.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the lower floor from the ground floor and bar.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Stairs
- The stairs surveyed are located to the right as you enter, opposite reception.
- The ground and first floors can be accessed by these stairs.
- There are 13 steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
- There is a single manual door on the landing.
Standard Accommodation
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Accommodation Access
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- All accommodation is located on the first floor.
- There is step-free level access into Room 4.
- There is tactile and numbered signage on or next to the entrance.
- There is a single manual door at this entrance.
- The second door opens away from you.
- The width of the opening is 78cm.
- The door has a low visual contrast.
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Accommodation Features
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- The room has a double bed.
- The top of the mattress is 66cm from the floor.
- The space under the bed is 5cm from the floor.
- The following features/facilities are available: bedside plug sockets, a coffee table and a TV with subtitles.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
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Ensuite Facilities
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- The ensuite door opens outwards and has a low visual contrast.
- The width of the door opening to the ensuite is 70cm.
- Internally the door has a low visual contrast.
- The toilet seat has a low visual contrast.
- There is a wash basin, a bar of soap and a hand towel available.
- The wash basin has a lever mixer tap.
- Additional features include: a mirror.
- The ensuite has a waste bin.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The ensuite has a step-free shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a clearly marked 6cm high step in the doorway to the ensuite.
Toilet with Adaptations (Left Hand Transfer - Function Suite Lower Floor)
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Location and Access
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- The toilet surveyed is located to the left as you enter the function suite lower floor.
- The distance from the function suite lower floor entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 79cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 197cm (width) x 270cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 112cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 114cm from the floor.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 92cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
