Access Guide
Summary
- This is an inpatient unit property.
- Services on the basement floor include: Calder Ward and Darwin Ward.
- Services on the ground floor include: Ribble Ward and Hyndburn Ward.
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday Closed.
- Sunday Closed.
Getting Here
-
By Road
View
- Pendleview is located on the Royal Blackburn Hospital site. Blackburn is easily reached by car from the M65 in the East and the West.
- Pendleview has its own car park at the front of the building with three Blue Badge bays. There is further standard and Blue Badge parking within the hospital grounds.
-
By Bus
View
- The nearest public bus stop is on Haslingden Road.
-
By Train
View
- The nearest train station is Blackburn which is approximately 1.8km away.
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille, large print and different languages.
- There is a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are available.
- Home visits services are available.
Parking
-
Parking
View
- The venue does have a dedicated car park.
- The car park is located outside the main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 3 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 405cm x 315cm (13ft 3in x 10ft 4in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are additional car parks for staff and visitors.
- There is further parking in the main Royal Blackburn Hospital car park. There are parking charges in this car park.
-
Paying
View
- There are parking charges for the car park.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and paving slabs.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 17m (18yd 1ft) from the main entrance.
Bus Stop(s) and Drop-off Point(s)
-
Bus Stop(s)
View
- There is not an onsite bus stop.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked onsite drop-off point(s).
Outside Access
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
-
Comments
View
- There is a third set of doors in the reception area to enter the main building.
- The doors are double and heavy.
- The doors open away from you (push).
- The intercom is 160cm high.
Reception
-
Reception
View
- The reception point is located immediately beyond the second set of entrance doors.
- The reception point is approximately 3m (3yd 10in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- There is a clear knee recess beneath the low section of the desk.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing system is available only on request.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating and single seats with armrests.
Getting Around The Building
-
Access
View
- There is step free access throughout the building via lift(s).
-
Circulation
View
- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are provided in some corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are good.
-
Signage
View
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
-
Safe Place(s)
View
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff can find a suitable place if required.
-
Audio
View
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Other Floors
-
Stairs
View
- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, heavy, double doors to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are LG, G, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
-
Comments
View
- Not all of the stairways have hand rails on both sides.
Lift
- There is a lift for public use.
- The lift is located opposite the main reception area.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 8m (8yd 2ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 1, 2.
- There are manual, heavy, double doors to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- Lighting levels are at least 100 lux at floor level in the lift lobby.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 100cm x 200cm (3ft 3in x 6ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the main corridor.
- The female and male toilets are approximately 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is available.
- The tap type is push.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
Related Access Guides
- To view other access guides that are related to this one please use the links below.
- Royal Blackburn Hospital - Hyndburn Ward link (new tab) - click here.
- Royal Blackburn Hospital - Calder Ward link (new tab) - click here.
- Royal Blackburn Hospital - Darwin Ward link (new tab) - click here.
- Royal Blackburn Hospital - Ribble Ward link (new tab) - click here.