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Coffee Shop

Chorley and South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PP

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Access Guide

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Getting To The Hospital (Chorley and South Ribble Hospital)

  • By Road View
    • Chorley and South Ribble Hospital is located on Preston Road. The hospital can be accessed via the M61 to the east, by taking exit 8 onto the A674. Then take the 1st exit at the roundabout onto the A6 and proceed onto Preston Road. The hospital will be on the left.
      Or the hospital can be accessed via the M6 to the north-west, by taking exit 28 exit onto the B5256. Then proceed along Wigan Road that is on the right until you reach Euxton Lane on the left. Proceed on Euxton Lane, going straight at the roundabout. The hospital will be on the right. For the sat nav location enter PR7 1PP.
    • Patient and visitor car parking is available within car parks, B, K, N, which are located at the front of or on the left side of the hospital grounds. There are clearly marked Blue Badge bays located beside the hospital entrances. Blue Badge parking is free, but a permit must be obtained from the General Office that is within the lobby of the hospitals main entrance.
  • By Bus View
    • There are several bus stops located on Euxton Lane and Preston Road. The services provided at these bus stops include the 114, 119, 125C, 125 Gold, 415, 727, 780, 786, and 787.
    • There is an onsite bus stop.
    • The hospital has an onsite bus stop located at the front of the hospital grounds, beside the Assessment and Treatment Centre entrance.
    • The onsite bus stop is sheltered and has benched seating available.
    • To reach the desired entrance from the bus stop there are road crossings. There may be a slight slope on the approach.
  • By Train View
    • The nearest train station is Chorley. The station is located along Chapel Street and is approximately 1.7 miles from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level 2 of the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 07591 988 962.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the help desk within the Assessment and Treatment Centre entrance lobby.
  • Documents are available in an alternative format and can be provided to include: large print, large print on request, different languages, different languages on request, audio and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located throughout the hospital grounds, dependent on where the patient is.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Language interpreters can be provided in the following languages; language interpreters can provided by the hospitals two contracted companies. It can be provided via face to face, telephone or video.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact the main hospital reception.
  • There is a Safe Place at this hospital which is located directly in front as you enter via the Avenham Ward entrance.
  • There is a Changing Places facility at this hospital which is located on Level 3 of the hospital and to the right as you exit the lift 4.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Drop Off Point at the Assessment and Treatment Centre Entrance)

  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the front of the hospital grounds and in front of the Assessment and Treatment Centre entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • There is a maximum stay of 20 minutes at the drop off point.

Hospital Parking (Car Park K)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital grounds and is accessed via Euxton Lane.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 498cm (8ft 3in x 16ft 4in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for unlimited, but you must register for concessionary parking at the General Office at the main entrance only.
    • Payment machines are located beside the Assessment and Treatment Centre entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 35m (38yd 10in) from the Assessment and Treatment Centre entrance.
  • Comments View
    • The payment machine controls are between 58cm and 127cm high.
    • There is a slope with a very easy incline in front of the payment machines (photograph 9).
    • To access the hospital you will need to use the zebra crossing over a reasonably busy road (photograph 7).

Getting To (The Coffee Shop)

  • The Coffee Shop is/are located on level 2, along the Assessment Treatment Centre Corridor.
  • Access to the Coffee Shop is via the Assessment and Treatment Centre entrance.
  • Enter the hospital via the Assessment and Treatment Centre entrance and continue to the left past reception.
    Once past reception turn left and follow the corridor.
    The Coffee Shop is on the left.
  • There is step free access to the Coffee Shop.
  • The Coffee Shop is approximately 25m from the Assessment and Treatment Centre entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Assessment and Treatment Centre Entrance)

  • Entrance Details View
    • This information is for the entrance located on the right side of the hospital, near car park K.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 193cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 146cm.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up the step(s).
  • Comments View
    • There is another entrance available at the top of the slope. This entrance opens automatically and is 194cm wide (photograph 8).

Opening Times (Coffee Shop)

  • Monday 08:00 - 19:00.
  • Tuesday 08:00 - 19:00.
  • Wednesday 08:00 - 19:00.
  • Thursday 08:00 - 19:00.
  • Friday 08:00 - 19:00.
  • Saturday 09:00 - 15:45.
  • Sunday 09:00 - 15:45.

Eating and Drinking (Coffee Shop)

  • Location and Access View
    • The following information is for the café.
    • The café is located on level 2, along the Assessment Treatment Centre corridor.
    • There is step-free access to the café.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 100cm.
    • The height of the lowered section at the counter is 90cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 42cm.
    • The distance between the floor and the underside of the highest dining table is 72cm.
    • The surface height of the lowest table is 45cm.
    • The surface height of the highest table is 75cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables and sofas.
    • The type of flooring in this area is vinyl and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.

Entrance (Coffee Shop Toilet Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right of the coffee shop entrance.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There are no doors at this entrance.
    • The width of the door opening is 101cm.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located inside the Coffee Shop.
    • This accessible toilet is approximately 15m from the Coffee Shop entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 180cm x 190cm (5ft 11in x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 117cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 176cm and 188cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 87cm (2ft 10in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 95cm.

Standard Toilet(s) (Standard Toilets)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to right of the Coffee Shop entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the Coffee Shop entrance.
    • There is pictorial signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • The colour contrast between the internal toilet door(s) and wall(s) is good.
    • The colour contrast between the walls and floor is good.
    • Toilet seats do not have a good colour contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basins.
    • Lighting levels are moderate to good.

Location of Toilet/Changing Facilities (Chorley and South Ribble Hospital)

  • Changing Places facilities are located on level 3 of the hospital, to the right as you exit lift 4.
  • Accessible toilet facilities are located directly ahead as you enter the hospital via the main entrance, to the right as you exit the Assessment and Treatment Centre entrance lobby, to the right as you exit the lift 1 lobby on level 3 of the hospital and to the right as you exit lift 5 on level 4 of the hospital.
  • Female standard toilet facilities are located directly ahead as you enter the hospital via the main entrance, along the corridor on the right at the four-way junction on level 3 and to the right as you exit lift 5 on level 4 of the hospital.
  • Male standard toilet facilities are located directly ahead as you enter the hospital via the main entrance.
  • Shared standard toilet facilities are located on level 2 of the Lancashire Eye Centre and to the left of lift 5 on level 3 of the hospital.
  • Parent and baby changing facilities are located on level 3 of the hospital, on the left side of the corridor as you enter via the Preston Road entrance.

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